Citations refer to the original publication, not to a Scieee localized version.
Arahal, M. R., Pavón Pérez, F., & Camacho, E. F. (2003). Models for incoming calls forecasting in a customer attention center. Elsevier. https://doi.org/10.1016/S1474-6670(17)34763-8
Arahal, Manuel R., et al. Models for incoming calls forecasting in a customer attention center. Elsevier, 2003. https://doi.org/10.1016/S1474-6670(17)34763-8.
Arahal, Manuel R., Fernando Pavón Pérez, and Eduardo F. Camacho. Models for incoming calls forecasting in a customer attention center. Elsevier, 2003. https://doi.org/10.1016/S1474-6670(17)34763-8.
Arahal, M. R., Pavón Pérez, F. and Camacho, E. F. (2003) Models for incoming calls forecasting in a customer attention center. Elsevier. Available at: https://doi.org/10.1016/S1474-6670(17)34763-8.
M. R. Arahal, F. Pavón Pérez, and E. F. Camacho, “Models for incoming calls forecasting in a customer attention center,” Elsevier, 2003, doi: 10.1016/S1474-6670(17)34763-8.
@misc{arahal2003models,
author = {Arahal, Manuel R. and Pavón Pérez, Fernando and Camacho, Eduardo F.},
title = {Models for incoming calls forecasting in a customer attention center},
year = {2003},
publisher = {Elsevier},
doi = {10.1016/S1474-6670(17)34763-8},
url = {https://doi.org/10.1016/S1474-6670(17)34763-8}
}
The source metadata has no journal, volume or pages. Add them from the original publication if your citation needs them.
