Citations refer to the original publication, not to a Scieee localized version.
Ahmed, A. (2021). Productivity Measurement of Call Centre Agents using a Multimodal Classification Approach. https://idus.us.es/items/1dd7feb3-750d-441f-befe-bbcf984c3235
Ahmed, Abdelrahman. Productivity Measurement of Call Centre Agents using a Multimodal Classification Approach. 2021. https://idus.us.es/items/1dd7feb3-750d-441f-befe-bbcf984c3235.
Ahmed, Abdelrahman. Productivity Measurement of Call Centre Agents using a Multimodal Classification Approach. 2021. https://idus.us.es/items/1dd7feb3-750d-441f-befe-bbcf984c3235.
Ahmed, A. (2021) Productivity Measurement of Call Centre Agents using a Multimodal Classification Approach. Available at: https://idus.us.es/items/1dd7feb3-750d-441f-befe-bbcf984c3235.
A. Ahmed, “Productivity Measurement of Call Centre Agents using a Multimodal Classification Approach,” 2021. [Online]. Available: https://idus.us.es/items/1dd7feb3-750d-441f-befe-bbcf984c3235
@misc{ahmed2021productivity,
author = {Ahmed, Abdelrahman},
title = {Productivity Measurement of Call Centre Agents using a Multimodal Classification Approach},
year = {2021},
url = {https://idus.us.es/items/1dd7feb3-750d-441f-befe-bbcf984c3235}
}
The source metadata has no journal, volume or pages. Add them from the original publication if your citation needs them.