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How do Spanish disability support officescontribute to inclusive education in the university?

Abstract

This article analyzes the functioning of disability support offices and their contribution to inclusive education in seven Spanish universities from the perspective of staff. Using a qualitative methodology, interviews with office staff were conducted, and data were analyzed through an inductive coding system. The results are organized around five themes: characteristics of disability support offices, staff training, functions performed by different services, barriers and opportunities identified by office staff, and proposals to improve attention given to disabled students. Information gathered leads to the conclusion that the work carried out in disability support offices must receive support from universities, as these offices are a key element for the access and retention of students with disabilities in the university and for the successful completion of their studies.

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How do Spanish disability support officescontribute to inclusive education in the university?

Author: Moriña Díez, Anabel; López Gavira, María Rosario; Morgado Camacho, Beatriz María
Publisher: Taylor & Francis Group
Year: 2017
DOI: 10.1080/09687599.2017.1361812
Source: https://idus.us.es/bitstreams/93ae1c4c-9079-4b93-bc33-de17af89d7a3/download
Full Te ms & Condi ions o access and use can be ound a
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Disabili y & Socie y
ISSN: 0968-7599 (P in ) 1360-0508 (Online) Jou nal homepage: h ps://www. and online.com/loi/cdso20
How do Spanish disabili y suppo o ices
con ibu e o inclusi e educa ion in he uni e si y?
Anabel Mo iña, Rosa io López-Ga i a & Bea iz Mo gado
To ci e his a icle: Anabel Mo iña, Rosa io López-Ga i a & Bea iz Mo gado (2017) How do
Spanish disabili y suppo o ices con ibu e o inclusi e educa ion in he uni e si y?, Disabili y &
Socie y, 32:10, 1608-1626, DOI: 10.1080/09687599.2017.1361812
To link o his a icle: h ps://doi.o g/10.1080/09687599.2017.1361812
Published online: 29 Aug 2017.
Submi you a icle o his jou nal
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How do Spanish disabili y suppo o ices con ibu e o
inclusi e educa ion in he uni e si y?
AnabelMo iñaa, Rosa ioLópez-Ga i ab and Bea izMo gadoc
aFacul y o Educa ion, Depa men o Educa ion, Uni e si y o Se ille, Se ille, Spain; bDepa men o
Accoun ing and Finance, School o Economics and Business, Uni e si y o Se ille, Se ille, Spain; cFacul y
o Educa ion, Depa men o Educa ional and De elopmen al Psychology, Uni e si y o Se ille, Se ille,
Spain
ABSTRACT
This a icle analyzes he unc ioning o disabili y suppo
o ices and hei con ibu ion o inclusi e educa ion in
se en Spanish uni e si ies om he pe spec i e o s a .
Using a quali a i e me hodology, in e iews wi h o ice
s a we e conduc ed, and da a we e analyzed h ough an
induc i e coding sys em. The esul s a e o ganized a ound
i e hemes: cha ac e is ics o disabili y suppo o ices, s a
aining, unc ions pe o med by di e en se ices, ba ie s
and oppo uni ies iden i ied by o ice s a , and p oposals o
imp o e a en ion gi en o disabled s uden s. In o ma ion
ga he ed leads o he conclusion ha he wo k ca ied
ou in disabili y suppo o ices mus ecei e suppo om
uni e si ies, as hese o ices a e a key elemen o he access
and e en ion o s uden s wi h disabili ies in he uni e si y
and o he success ul comple ion o hei s udies.
Poin s o in e es
• Disabili y suppo o ices in uni e si ies con ibu e o inclusi e educa ion in
highe educa ion.
• The esea ch ound ha disabili y suppo o ices may wo k wi h a e y small
numbe o s uden s.
• Some s uden s a e no known o disabili y suppo o ices because hey p e-
e no o disclose hei disabili ies.
• The esea ch concluded ha oca ional guidance is a key ac o leading o
access o he uni e si y.
• Disabili y suppo o ice s a conside ed hey a e no su icien ly ained, so
mo e ac ions a e needed in his di ec ion.
© 2017 In o ma UK Limi ed, ading as Taylo & F ancis G oup
ARTICLE HISTORY
Recei ed 3 No embe 2016
Accep ed27 July 2017
KEYWORDS
Highe educa ion; disabili y
suppo o ices; inclusi e
educa ion; ba ie s; aids
CONTACT Anabel Mo iña [email p o ec ed]
DISABILITy & SocIETy, 2017
VoL. 32, No. 10, 1608–1626
h ps://doi.o g/10.1080/09687599.2017.1361812
DISABILITY & SOCIETY 1609
In oduc ion
The Eu opean Union is commi ed o inclusi e educa ion wi hin he amewo k o
highe educa ion. Fo his pu pose, i p oposes he c ea ion o uni e si y suppo
plans and se ices o imp o e he access and educa ional inclusion o non- adi-
ional s uden s, among whom a e s uden s wi h disabili ies (Eu opean Commission
2010).
As in o he coun ies (Tinklin, Riddell, and Wilson 2004), Spanish uni e si y
egula ions acknowledge ha uni e si ies should p o ide app op ia e suppo
and counseling se ices o s uden s wi h disabili ies (Royal Dec ee 1393/2007).
As a esul o his legisla ion, mos Spanish uni e si ies cu en ly ha e a disabili y
suppo o ice. The exis ence o hese o ices is especially necessa y because in
Spain, as in o he coun ies (Ko bel e al. 2011; Seale e al. 2015), he numbe o
s uden s wi h disabili ies has ecen ly inc eased. In ac , in 2011 he e we e 18,418
s uden s wi h some ype o disabili y bu in 2015 he e we e 21,577 s uden s wi h
disabili ies en olled in Spanish uni e si ies.
Ano he aspec o conside is ha some esea ch sugges s s uden s wi h dis-
abili ies ha e a g ea e isk o p ema u ely d opping ou o uni e si y s udies in
compa ison o s uden s wi hou disabili ies (Mamiseish ili and Koch 2011; Quinn
2013). This shows ha gua an eeing access o he uni e si y is no su icien ; i is
also necessa y o design policies and s a egies ha encou age s uden s o emain
in he uni e si y and success ully inish hei s udies (Thomas 2016). This is pa icu-
la ly impo an when aking in o accoun ha highe educa ion o e s oppo uni-
ies o social and occupa ional inclusion (Johnson and No d 2011). Acco dingly,
s uden s wi h disabili ies who ha e pa icipa ed in a ious in es iga ions ha e
a gued ha a ending uni e si y should be compulso y o people wi h disabil-
i ies, as i is conside ed a way o imp o e hei quali y o li e and occupa ional
inse ion (Mo iña 2017; Moswela and Mukhopadhyay 2011). Howe e , ob iously,
no all s uden s wi h disabili ies can o wish o a end uni e si y. Ne e heless,
mechanisms should be o eseen o ensu e he bes oppo uni ies o people wi h
disabili ies a e o e ed, including uni e si y o non-uni e si y aining, depending
on hei possibili ies and p e e ences.
In he same ein and acco ding o Tinklin, Riddell, and Wilson (2004), s uden s
wi h disabili ies ep esen a challenge o he uni e si y, no only in e ms o phys-
ical access o he buildings, bu also wi h ega d o a much b oade access o he
cu iculum, eaching, and assessmen sys ems. As Shaw (2009) no ed, changes
unde aken o he inclusion o uni e si y s uden s wi h disabili ies a e bene icial
o all o he s uden s.
The eali y, howe e , is ha s uden s wi h disabili ies mus o e come an obs acle
cou se du ing hei uni e si y ajec o y whe e ins i u ions do no adop su icien
s a egies o elimina e he ba ie s hey ace (Gibson 2012, 2015). Mo ing owa d
he p inciples o inclusi e educa ion is s ill a challenge o he highe educa ion
sec o . In his con ex , we a gue, uni e si ies should adop Oli e ’s (1990) social
1610 A. MORIÑA ET AL.
model o disabili y. This model emphasizes he need o ins i u ions o be ans-
o med o emo e ba ie s so ha s uden s wi h disabili ies can pa icipa e in
he same condi ions as he es o he s uden s. I is a gued ha he p ac ices,
a i udes, and policies o he social con ex gene a e he ba ie s and/o oppo -
uni ies ha hinde o a o access and pa icipa ion in he di e en a eas (Oli e
1990). Acco ding o his model, uni e si ies should a oid he use o medical labels
o iden i y he lea ning needs o s uden s wi h disabili ies, and make e o s o
es ablish he model as pa o a daily p ac ice, wi h inclusi e eaching s a egies
(Ma hews 2009).
Resea ch on he opic o highe educa ion and s uden s wi h disabili ies e eals
bo h posi i e oppo uni ies and nega i e ba ie s in he s uden s’ uni e si y ajec-
o ies (Mullins and P eyde 2013). Wi h ega d o he emo al o disabling ba ie s,
possibly he mos impo an a e a i udinal issues o acul y and s a . Resea ch
shows ha easons o d opping ou o highe educa ion a e o en un ela ed o
academic abili y bu ins ead a e associa ed wi h p essu es conce ning suppo o
access and accommoda ion and acul y a i udes (Fulle e al. 2004). In addi ion,
o he ypes o ba ie s a e iden i ied by s uden s wi h disabili ies, such as a chi-
ec u al ba ie s, access o in o ma ion, ules ha a e no applied, he p ocess o
disclosu e (s uden s wi h disabili ies o en p e e o be ea ed like non-disabled
s uden s and will some imes he e o e conceal hei disabili y), o me hodologies
ha do no a o inclusion (Mullins and P eyde 2013; S nado á, Hájko á, and
K e ono á 2015).
In he speci ic case o disclosu e o impai men upon eaching he uni e si y,
esea ch has shown many s uden s wan o go unno iced, especially s uden s
whose disabili ies a e in isible (Ma hews 2009). They conside he s age o en e -
ing uni e si y as an oppo uni y o ein en hemsel es and o e esh an iden i y
ha may ha e been damaged du ing o he educa ional s ages (P owse 2009).
S igma iza ion (Go man 1963) ha disabled s uden s may ha e expe ienced a
o he momen s o hei li es may lead o hei p e e ing hei disabili y o be
undisclosed so hey can enjoy a college expe ience as ‘no malized’ as possible and
in simila condi ions o hei classma es. On ano he hand, many o he ba ie s
iden i ied by s uden s wi h disabili ies a e also sha ed by he es o he s uden s
(Adams and Holland 2006; Mad iaga e al. 2010). Ne e heless, o people wi h
disabili ies, hese issues may be mo e complex and may need ime o esol e.
Wi h ega d o he majo equi emen s o assis ance, he suppo se ices o he
uni e si y, modi ica ions o syllabus (addi ional s udy ime and al e na i e o ma s
o examina ions, lea ning s a egies), and amily suppo o pee suppo ha e
been iden i ied as no ewo hy (Lomba di, Mu ay, and Ge des 2011; S nado á,
Hájko á, and K ě oňo á 2015). Indi idual acul ies wi hin he ins i u ion a e key
o he success o disabled s uden s in uni e si y li e; he deg ee o knowledge o
disabili y, a i udes held, and he ange o s a egies used o p o ide academic
accommoda ions wi hin he acul y a e key de e minan s o inclusion.
DISABILITY & SOCIETY 1611
Mos s udies ca ied ou o da e on disabili y and uni e si y concen a e on
analysis o he opinion o he s uden s wi h disabili ies, e y seldom conside ing
he pe spec i e o o he uni e si y agen s. The e a e ew s udies om he pe -
spec i e o he s a o he uni e si y suppo se ices. Ne e heless, he e is some
e idence in he in e na ional li e a u e, such as he wo ks by Fossey e al. (2017),
Koca-A abey (2017), Riddell, Tinklin, and Wilson (2005) and Thomas e al. (2002)
which all conclude ha he exis ence o suppo se ices in academic ins i u ions
is essen ial o he success o s uden s wi h disabili ies. In gene al, al hough mos ly
hese se ices equi e imp o emen , hey a e ecognized as acili a o s o educa-
ional inclusion (López Ga i a and Mo iña 2015).
In s udies ca ied ou in Spain ( o example, Cabeza e al. 2014; Díez e al. 2011;
Fe ei a, Viei a, and Vidal 2014; Sánchez 2009), conside able he e ogenei y o disa-
bili y suppo o ices has been highligh ed. Such o ices di e in name, he o gani-
za ional s uc u e in which hey a e loca ed, he numbe and aining o he se ice
s a , he p og ams and se ices o e ed, o he speci ic legisla ion de eloped by
each uni e si y. All o hese di e ences ha e an impac on he quali y and ype o
a en ion gi en o s uden s wi h disabili ies.
The pu pose o his s udy is o analyze he unc ioning o he disabili y suppo
o ices in se en Spanish uni e si ies and o de e mine how hese o ices can con-
ibu e o inclusi e educa ion in highe educa ion.
Me hod
This a icle is based on a esea ch p ojec inanced by he Regional Go e nmen
o Andalusia (P11-SEJ-7255, 2013–2016). The goal o ou s udy was o explo e ele-
men s o policy and p ac ice ha could hinde o con ibu e o inclusi e educa ion
in he uni e si y om he iewpoin o s a om he disabili y suppo se ices.
Speci ically, his a icle ocuses on analyzing how he disabili y suppo o ices
unc ion and con ibu e o he inclusion in he uni e si y o s uden s wi h disabil-
i ies. Fi e esea ch ques ions guided his wo k:
• Wha a e he de inining cha ac e is ics o disabili y suppo se ices in he
Spanish uni e si ies s udied?
• Wha aining p o ile do s a ha e?
• Wha unc ions and ac ions a e ca ied ou by he disabili y suppo se ices?
• Wha ba ie s and aids a e iden i ied by o ice s a ?
• How could he ac ions ca ied ou by he disabili y suppo se ices imp o e?
To collec a sample o esponden s we con ac ed he disabili y suppo se ices
o nine public uni e si ies in he sou he n a ea o Spain (Au onomous Andalusian
Communi y). Howe e , only he se ices o se en o hese uni e si ies ag eed o
pa icipa e. In 2015, hese uni e si ies had 2170 s uden s wi h disabili ies, ou
o he o al 21,577 disabled s uden s in Spain. In con as o o he in e na ional
uni e si ies, Spanish policy does no gene ally de ine speci ic lea ning challenges,

1612 A. MORIÑA ET AL.
like dyslexia, as ‘disabili ies.’ Few Spanish uni e si ies ha e an ac ion and suppo
p o ocol o hese s uden s.
To iden i y each uni e si y and p ese e con iden iali y o in o ma ion, we
assigned a numbe o each uni e si y (i.e. Uni e si y 1). Eigh expe ienced p o-
essionals pa icipa ed in his s udy (each se ice had one suppo p o ide , excep
o Uni e si y 5 which had wo). Rega ding he p o essional p o ile, in gene al,
he s a had an a e age o 10 yea s’ expe ience in he se ices. Mos o hem had
no o he p o essional expe ience o he han ha acqui ed h ough hei wo k in
disabili y suppo o ices.
The s udy used quali a i e me hodology. To collec da a, we analyzed he web-
si es o he a ious pa icipa ing se ices and conduc ed semi-s uc u ed in e -
iews abou di e en issues: ac ions ca ied ou by he se ice ( a ge ing s uden s
wi h disabili ies and he uni e si y communi y in gene al); o he uni e si y se ices
o s uden s wi h disabili ies; people assis ed (numbe and cha ac e is ics); p oce-
du es ha he s uden should ul ill o apply o assis ance om he se ice; main
ba ie s he o ice encoun e ed o assis s uden s wi h disabili ies; mos signi ican
aids iden i ied; and p oposals o imp o e he se ice.
Compa a i e da a analysis o all in o ma ion was done using a sys em o ca e-
go ies and codes, ollowing he p oposal o Miles and Hube man (1994). We used
he MaxQDA10 compu e p og am o analyze he da a.
All pa icipan s ga e hei in o med consen o pa icipa e in he s udy. We gua -
an eed hei anonymi y and he con iden iali y o all da a collec ed. Pa icipan s
we e also in o med ha hey could wi hd aw om he s udy a any ime, and hei
da a would hen be dele ed and would no be included in he analysis.
Resul s
The esul s o his wo k a e o ganized a ound i e hemes: cha ac e is ics o he
disabili y suppo se ices, aining o he disabili y suppo o ices’ s a , unc ions
ca ied ou by he di e en o ices, ba ie s and aids iden i ied by he s a o hese
o ices, and p oposals o imp o e he disabili y suppo se ices o he uni e si ies.
Cha ac e is ics o uni e si y disabili y suppo o ices
Mos o he disabili y suppo se ices we e c ea ed be ween 2004 and 2008, wi h
he excep ion o Uni e si y 5 which has been wo king wi h disabled s uden s
since 1992. In gene al, he e is only one expe ienced p o essional in he analyzed
se ices, bu he pa icipan s in o med us ha o he cowo ke s om simila se -
ices (adminis a ion s a , schola ship holde s, s uden s in p ac ices) helped hem,
al hough hey we e no di ec ly employed by he suppo o ice.
The suppo o ice name di e ed in each uni e si y. In some uni e si ies i is
called ‘Uni o a en ion o …,’ in o he s ‘Suppo se ice o …,’ and in one o
hem ‘Suppo O ice o People wi h Disabili ies.’ Likewise, he o ice was no
DISABILITY & SOCIETY 1613
always linked o he same a ea o uni e si y managemen . In some uni e si ies,
i was asc ibed o he S uden s’ Vice Rec o , in o he s o he Rec o o Cul u e and
Commi men o Social Responsibili y, and in one ins i u ion (Uni e si y 2) o he
Suppo Se ice o he Uni e si y Communi y.
Wi h ega d o he ules ha go e n hese se ices, he amewo k o he pa ici-
pan uni e si ies was he Eu opean and S a e legisla ion on disabili y, as well as he
O ganic Law o Uni e si ies o he Go e nmen o Spain (Royal Dec ee 1393/2007).
Howe e , each uni e si y had de eloped i s own se o speci ic ules o a end o
s uden s wi h disabili ies. Al hough he se ices we e gene ally compa able, each
uni e si y used i s own esou ces and p o ocols o un i s p og ams and p o ide
i s se ices.
In ela ion o he se ice use s, he o ices a ge he en i e uni e si y communi y
bu mainly a ended o s uden s wi h disabili ies. Rega ding he ini ial p ocedu e o
con ac he s uden s, all o he o ices ca ied ou an in o ma i e campaign o dis-
semina e hei se ices by means o email, websi es, o elephone. Subsequen ly,
in e es ed use s came o he se ice o exp ess hei needs, hei esou ces, and
he ac ions hey equi ed.
Howe e , in acco dance wi h ules on pe sonal da a p o ec ion, he se ices did
no in o m he acul y membe s ha s uden s wi h disabili ies would be a end-
ing hei classes. The s uden s hemsel es we e ad ised hey could con ac each
p o esso indi idually o explain hei si ua ion i hey conside ed i app op ia e.
The numbe o s uden s ha each o ice could assis a ied as a unc ion o size
o he uni e si y, anging om 80 o 600 s uden s. Howe e , e y ew s uden s wi h
disabili ies came o he se ices. Fo example, in Uni e si y 3, wi h a popula ion
o s uden s wi h disabili ies exceeding 500, only abou 50 s uden s eques ed aid
annually.
Las ly, he di e en o ices a ended o s uden s wi h all ypes o disabili ies.
Howe e , in h ee uni e si ies hey highligh ed he inc eased in low o he o ices
o s uden s wi h men al heal h issues due o hei inc eased p esence in he uni-
e si y. The pa icipan s in he s udy hough ha i is mo e di icul o mee hese
s uden s’ needs han hose o o he use s:
S uden s wi h academic needs ela ed o men al disabili y equi e mo e ollow-up
because hey need mo e o ien a ion … We mee wi h hem equen ly o see how hei
s udies a e going, how hey a e o ganizing hei wo k and, mos impo an ly, hei inclu-
sion in he class oom. (Uni e si y 2)
T aining o he disabili y suppo o ices’ s a
The in e iewed s a had ecei ed aining ela ed o educa ion and a en ion
o di e si y. Speci ically, mos o he s a o hese se ices we e licensed in psy-
chology, pedagogy, o social wo k. They had ecei ed complemen a y aining
h ough di e se mas e ’s deg ees, cou ses, and con e ences and hey conduc ed
esea ch on disabili y:
1614 A. MORIÑA ET AL.
Since I began my wo k in his uni , I’ e been cons an ly upcycling, I y o pa icipa e in
e e y cong ess, con e ence, o semina held on a en ion o disabili y, I go as a lis ene
o else I p esen some pape in his a ea. (Uni e si y 2)
I am a psychologis , expe in ea ly a en ion … bo h my hesis and my wo k p io o he
hesis we e ela ed o he a chi ec u al ba ie s o Uni e si y 3. I ha e ecei ed di e en
aining cou ses abou sensi i i y and uni e si y and I am pe o ming se e al in es iga-
ions abou his. (Uni e si y 3)
The pa icipan s indica ed ha con inuous aining was essen ial o app op ia ely
mee he needs o s uden s wi h disabili y, as well as o o e adequa e ad ice o
acul y membe s:
The upcycling con inuum is absolu ely essen ial because he p o ile o s uden s wi h
disabili y en e ing Uni e si y 2 is e y di e en om ha o many yea s ago, which was
mo e o a isual and audi o y le el, and now he e is mo e o a men al le el and hence,
he impo ance o his con inuous aining. (Uni e si y 2)
Pa icipan s in o med us abou a ne wo k o suppo se ices in Andalusia ha
helps o coo dina e he di e se s a om Andalusian uni e si ies, and ha hey
a e ying o wo k in he same di ec ion:
In Andalusia, we ha e a wo k g oup [o e ing us] physical and i ual con ac s and we
ha e mo e o less uni ied he se ice p og ams, which is impo an o di ec wo k.
(Uni e si y 7)
The suppo o ices s a also men ioned a ne wo k in Spain, p omo ed by he ‘Real
Pa ona o de Discapacidad’ (Royal Boa d on Disabili y), which o ganizes annual
mee ings o exchange expe iences and p opose ac ions o imp o e he di e en
se ices. In addi ion, he Uni e sia Founda ion (a p i a e non-p o i o ganiza ion
ha p omo es highe inclusi e educa ion and access o quali ied employmen o
people wi h disabili ies in Spain) has a coope a i e uni e si y ne wo k in Spanish
and Po uguese language (made up o 1401 ins i u ions o highe educa ion om
23 Ibe ian-Ame ican coun ies). These ini ia i es o e conside able suppo bo h
o he disabili y suppo o ices and o he s uden s hemsel es.
Func ions and ac ions pe o med by disabili y suppo se ices
The unc ions pe o med by each se ice we e a ied and o ien a ed bo h owa d
s uden s wi h disabili ies and owa d he es o he uni e si y communi y. The
ollowing ou lines he mos ele an unc ions:
• acili a ion o access o he uni e si y in he i s yea ;
• managemen o necessa y esou ces o s uden s’ inclusion in he uni e si y
and ollow-up o he accomplishmen o hei s udies;
• o e ing in o ma ion abou he esou ces o e ed by he uni e si y;
• issuing epo s o guide acul y s a abou he necessa y cu icula
accommoda ions;
DISABILITY & SOCIETY 1615
• gene ally a ending o issues aised by s uden s, acul y s a , and adminis-
a ion s a ; and
• suppo ing occupa ional inclusion.
A e he p o essionals de e mine he s uden s’ needs, hey deal wi h he nec-
essa y modi ica ions o p omo e hei inclusion and o o e ce ain esou ces o
achie e his goal: ma e ial esou ces – lap ops, sel -copying no ebooks, speci ic
so wa e p og ams – and human esou ces – collabo a ing s uden s o sign lan-
guage in e p e e s. One o he pa icipan uni e si ies (Uni e si y 4) had a spe-
ci ic mobili y p og am o s uden s wi h disabili ies and s uden s om o eign
uni e si ies.
Besides hese ac ions o s uden s wi h disabili ies, he disabili y suppo se ices
also conduc ed o he ac ions a ge ing he educa ional communi y. Speci ically,
hey o e ed o ien a ion o he acul y and adminis a ion s a abou he modi i-
ca ions and esou ces hey should p o ide o hese s uden s. Acco dingly, mos
o he uni e si ies o e ed awa eness and aining p og ams a ge ing he acul y
and adminis a ion s a .
Two o he uni e si ies had c ea ed he ole o he ‘suppo ing academic u o .’
This was a olun ee acul y membe who ad ised s uden s wi h disabili ies in
he di e en acul ies. In o he uni e si ies, suppo o s uden s lay exclusi ely
wi h he o ice:
In e e y acul y, he e a e acul y- u o s, who olun ee o u o s uden s wi h disabili-
ies. The in o ma ion is sen o hem and hey a e esponsible o dis ibu ing i o he
o he acul y membe s. (Uni e si y 5)
Las ly, excep o Uni e si y 7, hese o ices also coo dina ed o he uni e si y
se ices ha o e ed psychological a en ion and o ien a ion, schola ships, and
aining o employmen .
Ba ie s and aids iden i ied in he disabili y suppo se ices
Focusing i s ly on ba ie s, i should be no ed ha he pa icipa ing uni e si ies
could no a end o all o he s uden s wi h disabili ies, because no e e yone eligi-
ble o be included in his g oup made hei disabili y known o came o he se ice:
The main ba ie , I hink, is ha many s uden s do no wan o come o he se ice. Fo
example, he e may be 500-some disabled s uden s en olled, bu no all o hem come,
I a end o an a e age o 50 o 60 pe cou se. (Uni e si y 3)
Ano he obs acle was ela ed o he need o in o ma ion and guidance. Some
s uden s hough ha hey did no ecei e enough in o ma ion abou en olmen
o mali ies and o he aspec s o he uni e si y, and hey also eques ed mo e o i-
en a ion (especially conce ning which uni e si y s udies o choose):
We apply su eys and one o he mos demanded opics a e he i ems e e ing o in o -
ma ion, no only uni e si y o mali ies, bu o ien a ion abou which ca ee o choose.
No in he sense o elling hem ‘don’ s udy his,’ bu guiding hem so hey know ha ‘i
1622 A. MORIÑA ET AL.
suppo s uden s wi h disabili ies. I would also be bene icial o expand he s udy
wi h da a om o he uni e si ies bo h a he na ional and in e na ional le els. Fo
example, i we knew how disabili y suppo se ices wo k in he es o Spanish
uni e si ies, we could pe o m compa a i e analyses o hese se ices o de e mine
ac ions o imp o emen , which would be e y en iching.
Fu u e esea ch
We ecommend u u e esea ch o expand he analyses o include he opinions o
o he g oups in ol ed in suppo ing disabled s uden s a uni e si y and, as well,
o include in es iga ion wi hin mo e uni e si ies. In addi ion, in Spain we ecom-
mend pe o ming esea ch p ojec s o examine he ne wo ks be ween di e en
na ional and Andalusian uni e si ies. These s udies migh lead o new p oposals
o s eng hening ne wo ks o be e coo dina e hei wo k and acili a e inclu-
sion o disabled s uden s so ha all he uni e si ies would o e hem he same
high-quali y esou ces and he same oppo uni ies.
Ano he line o esea ch could be he c ea ion and assessmen o disabili y sup-
po g oups wi hin acul ies. Pilo p ojec s could be designed in a acul y o c ea e
a g oup o p o esso s, s uden s, and s a o wo k oge he o ag ee on imp o e-
men s ha bene i and suppo he s uden s wi h disabili ies in ha acul y. Fu he
s udies could also be ca ied ou wi h ega d o aining. T aining p og ams could
be designed, de eloped, and e alua ed o o e ad ice o p o esso s and o he
uni e si y p o ide s based on he ene s o inclusi e pedagogy.
Finally wi h he aim o imp o ing he se ice ha he uni e si ies p o ide o
s uden s wi h disabili ies in u u e, good p ac ice guidance could be c ea ed
o disabili y suppo se ices. A help ul example o ollow can be ound in he
p oposals made by he Associa ion o Highe Educa ion Access and Disabili y
(AHEAD I eland) o he Associa ion on Highe Educa ion and Disabili y (AHEAD
USA). Among o he p oposals, hese associa ions o e in e es ing guides o uni-
e sal design, inclusi e eaching, and lea ning o guides o disclosu e.
Disclosu e s a emen
No po en ial con lic o in e es was epo ed by he au ho s.
Funding
This wo k was suppo ed by he Regional Go e nmen o Andalusia [G an P11-SEJ-7255].
ORCID
Anabel Mo iña h p://o cid.o g/0000-0002-0852-7523

DISABILITY & SOCIETY 1623
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