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Visual Symbolism in Cross-Cultural Advertising: A Comparative Study of South Africa and Kenya

OCAK, ALTUĞ

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This research scrutinizes cross-cultural symbol use in advertising by undertaking comparative analysis of 60 South African and Kenyan ads, two economically important and culturally diverse African economies. Using qualitative content analysis supported by semiotics theory and NVivo coding, the study establishes regional patterns and national differences in symbolic repertoires. South African ads promote modern identity, empowerment and multiculturalism, typically depicted through urban, professional and technology-influenced images. Kenyan campaigns feature cultural heritage, family and community values communicated in traditional attire, countryside settings and religious icons. These are in line with broader African advertising patterns, hybrid symbols that are heritage and modern, catalogued in recent Ghanaian, Nigerian and Egyptian studies. The research adds to cross-cultural advertising theory through the development of the Visual Symbolism Decoding Model and siting national patterns within a continental semiotic context. Managerially, the research provides advice to international and regional brands in quest of cultural fluency, indicating a necessity for symbolic strategy aligning with local subtlety and common African visual codes.

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ABSTRACT Visual Symbolism in Cross-Cultural Advertising: A Comparative Study of South Africa and Kenya Dr. Altuğ Ocak Department of Tourism, Travel and Leisure Services Istanbul Beykent University Istanbul, Turkiye (Turkey) [email protected] https://orcid.org/0000-0002-8018-4158 The Retail and Marketing Review Volume 21, Issue 2, November 2025, Pages 87-105 Doi: https://doi.org/10.5281/zenodo.17341523 This research scrutinizes cross-cultural symbol use in advertising by undertaking comparative analysis of 60 South African and Kenyan ads, two economically important and culturally diverse African economies. Using qualitative content analysis supported by semiotics theory and NVivo coding, the study establishes regional patterns and national differences in symbolic repertoires. South African ads promote modern identity, empowerment and multiculturalism, typically depicted through urban, professional and technology-influenced images. Kenyan campaigns feature cultural heritage, family and community values communicated in traditional attire, countryside settings and religious icons. These are in line with broader African advertising patterns, hybrid symbols that are heritage and modern, catalogued in recent Ghanaian, Nigerian and Egyptian studies. The research adds to cross-cultural advertising theory through the development of the Visual Symbolism Decoding Model and siting national patterns within a continental semiotic context. Managerially, the research provides advice to international and regional brands in quest of cultural fluency, indicating a necessity for symbolic strategy aligning with local subtlety and common African visual codes. Keywords: Visual symbolism, Cross-cultural advertising, Marketing communication, Semiotic analysis, Sub-Saharan Africa Visual Symbolism in Cross-Cultural Advertising: A Comparative Study of South Africa and Kenya 88 1. INTRODUCTION As global advertising campaigns become more dependent on visual communication, symbolism has emerged as a key mechanism for communicating meaning and influencing brand perception (Itanghi et al., 2023; Branthwaite, 2002). Knowing how symbolism operates within various cultural contexts is critical to developing effective and resonating campaigns. In the case of Kenya and South Africa, two economically important but culturally distinct African markets, a study of visual symbolism provides perspective on the adaptation of global strategy to local story and value, which is at the heart of the aim of this research. Images, from object and setting to color and gesture, are not only attention getters but also carriers of culture that convey meaning, create brand perception and shape consumer behavior (Phillips & McQuarrie, 2004; Scott, 1994). Particularly in multilingual and multicultural environments, for instance, Sub-Saharan Africa, visual symbolism is a strategic necessity that allows brands to bridge linguistic and ethnic divides. It makes a contribution to advertising theory through the integration of semiotic analysis and cultural dimensions in order to describe how visual symbols operate as both marketing tools and cultural texts within specific African markets. By its concentration on South Africa and Kenya, it takes cross-cultural advertising studies into less covered markets, proposing a model, the Visual Symbolism Decoding Model, for describing how brands encode symbolic repertoires to culturally heterogeneous audiences. In spite of the extensive usage of visuals in global campaigns, marketing researchers have demonstrated that symbol meanings are highly culture-bound. A visual employed to represent empowerment in one culture may mean arrogance in another culture (Zhou & Belk, 2004). This consideration indicates the need for culturally responsive design, which demands not just creativeness but also cultural literacy (de Mooij, 2019). However, although numerous studies have analyzed the advertising appeal efficacy across global regions, there is still a considerable dearth of visual content studies particularly on African markets and more so from a comparative and symbolic perspective. South Africa and Kenya provide a great pair for comparison. South Africa, having a strongly developed economy and post-apartheid investment in multiculturalism, has a tendency to engage with themes of diversity, modern identity and technological inclusion in advertising (Bornman, 2006). Kenya, meanwhile, is strongly connected to traditional community structures and religious identity and advertising tends to focus on family values, cultural heritage and communal growth (Owiti, 2017). A consciousness of how the logics of such different cultures are written into advertising's visual narrative can enlighten theory and practice. The purpose of this research is to compare South African and Kenyan uses of visual symbolism in advertisements through qualitative content analysis based on semiotic theory and cultural theory. Based on the analysis of 60 advertisements, across media and industries, this study explores the ways in which visual components, such as imagery, color, composition and cultural symbols, encode messages reflecting or reinforcing national cultural values. 1.1 RESEARCH QUESTIONS To direct the analysis, the study asks the questions: • What kinds of visual symbols are most commonly utilized in Kenyan and South African advertising? • In what ways do these visual elements resonate or differ according to the cultural and socio-economic situation of each country? In what ways do advertisers create culturally appropriate messages in visual design? 89 The Retail and Marketing Review: Vol21 Issue 2 (2025) ISSN:2708-3209 This study adds to cross-cultural advertising and visual communication studies through providing a comparative analysis grounded in African cultural contexts, thus broadening the geographical and conceptual boundaries of visual marketing research. 2. LITERATURE REVIEW 2.1. VISUAL SYMBOLISM IN ADVERTISING Visual symbolism allows advertisers to express multifaceted cultural, emotional and ideological meaning via image, color, composition and gesture (Phillips & McQuarrie, 2004; Scott, 1994). Symbols carry both denotative (literal) and connotative (cultural) meanings, influencing consumer interpretation and brand identity (Barthes, 1972; Dogan & Dogan, 2025). In multicultural settings, visual symbols are especially potent as they reach across linguistic boundaries, engaging culturally embedded codes to invoke recognition and resonance (Zhou & Belk, 2004). In Africa, imagery like rural scenery, traditional dress and family photos are not just aesthetic but are culturally meaningful and aspirational, bridging tradition and modernity. Recent research emphasizes how Kenya and South African advertising utilize such symbols to encode identity and social values, demonstrating that their meaning is always contextual (Makau & Nyangena, 2024; Bornman, 2006). 2.2. SEMIOTICS AND MEANING-MAKING Semiotics provides a rich framework for how advertisements create meaning. Barthes' (1972) differentiation between denotation and connotation is enlightening regarding how visual signs function as ideological "myths," naturalizing specific ideologies. For instance, the image of a Maasai elder clutching a smartphone can connotate harmony between tradition and modernity. Hall's (1980) encoding/decoding model introduces an audience dimension, illustrating how media texts are decoded differently based on cultural codes. This is particularly pertinent in multicultural African cultures where different cultural logics exist. Recent empirical analyses of advertising across Africa illustrate this process: TikTok adverts in Kenya utilize folklore-based humor to communicate with youth while being culturally sensitive (Makau & Nyangena, 2024) and Egyptian tourism adverts utilize metaphors based on nature to advocate for environmental conservation (Kamel, 2024). 2.3. CULTURE AND ADVERTISING STRATEGIES Cross-cultural studies validate that cultural values affect both message construction and interpretation (Hofstede, 2001; de Mooij, 2019). Individualist cultures focus on personal success and independence, whereas collectivist cultures prioritize harmony, conformity and interdependence. South Africa's "Rainbow Nation" identity blends multiculturalism with urban, virtual ways of life to create a variety of creative cues advertising (Bornman, 2006). Kenyan advertising, however, aims to incorporate communal values, religious identity and rural heritage (Owiti, 2017). Current research is no exception: ethnic and linguistic visual signals in South African advertisements address unique target segments and Kenyan election campaigns utilize selfvisualisation tactics on social media to convey trust and attractiveness (Potgieter & Roux, 2024; Gakahu, 2024). 2.4. VISUAL SYMBOLISM IN AFRICAN ADVERTISING Despite increasing studies on African advertising, most have been text-based or single-nation. Despite prior studies indicating Ghanaian consumers favorably inclined towards local cultural symbols and Nigerian consumers favorably Visual Symbolism in Cross-Cultural Advertising: A Comparative Study of South Africa and Kenya 90 valuing local clothing and communal imagery, recent studies indicate changing symbolic strategies in digital environments (Osei-Tutu et al., 2023; Nwokoro & Akwaowo, 2022). For example, Kenyan Twitter multimodal activism combines image, text and design to produce effective symbolic narratives (Ondimu, 2025). Brand ads in South Africa make greater use of hybrid symbolism, mixing heritage music or fashion with postmodern urban imagery, to communicate heritage pride and goals for the present (Makau & Nyangena, 2024). Egyptian green tourism ads employ metaphorical images (i.e., ancient monuments as protectors of nature) to marry cultural pride and ecotourism marketing (Kamel, 2024). These trends highlight the need for comparative, semiotics-based analysis within African contexts, specifically visual, to identify how symbolic repertoires shift with cultural, technological and generational transformation. 3. METHODOLOGY 3.1. RESEARCH DESIGN The research adopts a qualitative content analysis design, utilizing semiotic interpretation and thematic coding in examining visual symbolism used within South African and Kenyan advertisement campaigns. A qualitative design was utilized to allow for in-depth, rich, contextual examination of symbolic meaning and cultural narrative in visual media (Krippendorff, 2018; Elo & Kyngäs, 2008). The study was grounded in constructivist epistemology, with the understanding that meaning is not fixed in images but is rather created by media text producers and receivers (Hall, 1980). This is consistent with both Barthes' (1972) theory of denotation and connotation of visual communication and Hall's encoding/decoding model, where the strain between message production and audience reception is highlighted. This qualitative content analysis with supplemental chi-square test is the best choice method for the current study because it is the best method that allows a systematic but interpretive examination of symbolic contents in ads. Thematic coding can determine the subtle culture associations that are passed through visual communication and the chi-square test facilitates exploratory testing of cross-country variation in theme prevalence. Cumulatively, these approaches are suitable to the research goal of uncovering differences in visual symbolism in Kenya and South Africa while ensuring depth of cultural signification and empirical uniformity of comparison. 3.2. SAMPLING Purposive sampling was used to choose 60 adverts (30 South African and 30 Kenyan) that reflected a range of industries (e.g., banking, telecommunications and FMCG) and media channels (e.g., television, print and digital). Adverts were gathered from brand official Instagram pages, television, digital repositories and brand campaign libraries from the years 2022 to 2024. Kenya and South Africa were chosen particularly since they are two of the largest advertising markets in subSaharan Africa but are quite different in cultural make-up, media environment and symbolic conventions. Kenya represents a mainly collectivist, high-context communication culture, while South Africa is a more combined collectivist and individualist orientation by way of being a multilingual and multicultural society. These juxtapositions offer a firm foundation for the exploration of the adaptation of visual symbolism in different cultural contexts and thus directly addressing the cross-cultural comparative objective of the study. 91 The Retail and Marketing Review: Vol21 Issue 2 (2025) ISSN:2708-3209 Selection criteria were; visual richness and cultural cues, national relevance or recognizability, incorporation of symbolic or thematic elements (e.g., traditional dress, cityscapes, technology) and balance of brands and sectors. This theoretical sampling enabled a broad diversity of visual communication strategies to be taken without striving for statistical generalizability (Patton, 2015). 3.3. DATA COLLECTION All advertisements were cataloged in a structured database with metadata fields including media type, date, brand, industry and nation. Each advertisement was archived as a JPEG image or screen capture of a video and was viewed multiple times to note visual along with textual content. • Every ad was annotated on a visual cataloging sheet that noted (Rose, 2016): • Denotative content (what is being depicted) • Connotative meanings (cultural associations and symbolic readings) • Emotional tone and appeal • Dominant color schemes and composition • Use of traditional vs. contemporary visual elements This allowed for comparison across ads and nations in a systematic way without losing interpretive depth. 3.4. DATA ANALYSIS Data analysis was done with NVivo 14 software, based on the criteria of qualitative content analysis (Schreier, 2012). It involved: • Open Coding: The general visual themes were determined inductively throughout the dataset, such as themes of youth, family, technology, tradition and urbanization. • Axial Coding: The codes were categorized into even more abstract themes and four large thematic families were discovered: Visual Symbolism, Cultural Themes, Emotional Tone and Brand Positioning. • Thematic Comparison: Coded data were compared between South Africa and Kenya to ascertain patterns and divergences. • Matrix Coding Questions and Word Frequency Analysis: NVivo was utilized to examine co-occurrences and leading lexical words within the data (Bazeley & Jackson, 2013). • Intercoder Reliability: To add credibility, a second coder coded 20% of the ads. We obtained a Cohen's Kappa of 0.79, which reflects substantial agreement (Landis & Koch, 1977). Final findings were triangulated against responses from semiotic theory and cultural dimensions models in order to place findings in the wider social and cultural contexts (Hofstede, 2001; de Mooij, 2019). Visual Symbolism in Cross-Cultural Advertising: A Comparative Study of South Africa and Kenya 92 By situating the coding framework within both semiotic theory and prior African advertising scholarship, this study positions its findings in a broader continental context. Previous research from Ghana (Osei-Tutu et al., 2023), Nigeria (Nwokoro & Akwaowo, 2022) and recent digital campaigns in Kenya, South Africa and Egypt (Makau & Nyangena, 2024; Kamel, 2024) demonstrates that while symbolic repertoires vary locally, they share certain pan-African tendencies, such as the integration of heritage motifs with modern technological imagery. The current study’s comparative design enables these national patterns to be read alongside wider African advertising trends, creating a bridge between country-level and continental perspectives. From a practical standpoint, this methodological approach also informs global brands seeking entry into African markets. By mapping the visual-symbolic codes that resonate in distinct cultural settings and showing where they converge, the analysis offers a strategic tool for balancing local cultural specificity with scalable brand narratives. This dual insight, recognizing both shared African symbolic patterns and country-specific nuances, can guide international campaigns in selecting visual elements that achieve cultural fluency without sacrificing brand coherence. 4. DATA ANALYSIS Data analysis comprised a rigorous qualitative reading of 60 advertisements, 30 South African and 30 Kenyan, coded and interpreted through semiotic theory and supported by NVivo 14 software. The objective was to reveal how visual components embedded in advertisement stories mirror culturally positioned subjects, emotional tropes and symbolic systems. 4.1. CODING FRAMEWORK AND NVIVO STRUCTURE Coding was conducted using an inductive-deductive methodology. Open coding revealed repeated motifs and design elements that were clustered under four parent nodes: Visual Symbolism, Cultural Themes, Emotional Tone and Brand Positioning. The parent nodes were further segmented into elaborate child codes. Visual Symbolism, for instance, included sub-nodes of Traditional Dress, Urban Settings, Technology Imagery and Religious Icons. Intercoder reliability was checked on a 20% subsample. A Cohen's Kappa of 0.79 was obtained, reflecting substantial coder agreement (Landis & Koch, 1977). 4.2. FREQUENCY DISTRIBUTION AND CODE SATURATION The coding facilitated by NVivo uncovered unique thematic patterns in the South African and Kenyan ads. Table 1 presents the six most prominent recurring themes in the data set, demonstrating a stark difference in symbolic orientation between the two national environments. Among the South African sample, the most prevailing themes were Modern Identity (n = 9), Multiculturalism (n = 6) and Empowerment (n = 5). These themes were mostly conveyed through city skylines, young people dressed in professional attire and shots of digital connectedness, depicting a progressive and cosmopolitan national branding discourse. Conversely, Kenyan ads focused on Community Unity (n = 10), Family Values (n = 7) and Cultural Heritage (n = 9) themes. Images of rural scenery, family groups and traditional clothing were used, pointing toward a culturally based and relational orientation to message development. 93 The Retail and Marketing Review: Vol21 Issue 2 (2025) ISSN:2708-3209 These findings are in line with earlier research in suggesting that advertising motifs are part of underlying cultural logics as well, individualistic and modern in more urbanized cultures and collectivist and heritage-based in more traditional cultures (Hofstede, 2001; de Mooij, 2019). Moreover, thematic saturation was reached on the 22nd ad for both country samples, which is a sign of good internal consistency and redundancy of new codes thereafter. This provides evidence that the underlying symbolic repertoires for each market are comparatively stable and culturally ingrained (Guest et al., 2006). TABLE 1: DISTRIBUTION OF ADVERTISING THEMES BY COUNTRY (N = 60) Theme South Africa (n) South Africa (%) Kenya (n) Kenya (%) Total (n) Total (%) Modern Identity 9 30.0 0 0.0 9 15.0 Multiculturalism 6 20.0 0 0.0 6 10.0 Empowerment 5 16.7 1 3.3 6 10.0 Cultural Heritage 0 0.0 9 30.0 9 15.0 Community Unity 2 6.7 10 33.3 12 20.0 Family Values 1 3.3 7 23.3 8 13.3 Other/Uncoded 7 23.3 3 10.0 10 16.7 Total 30 100.0 30 100.0 60 100.0 Note. Table 2 excludes 12 advertisements that did not feature a symbolic theme from the six focal categories. Percentages are calculated within each country’s symbolic ad subset (South Africa: n=17; Kenya: n=31). 4.3. CHI-SQUARE TEST OF THEME DISTRIBUTION To find out if thematic variation was statistically significant, a chi-square test between six prominent themes by country was done. The test produced χ² = 22.34, df = 5, p < .001, showing a high and statistically significant relationship between country and most common advertising theme (Field, 2018; Neuendorf, 2017). This confirms the interpretation that symbolic encoding in ads is shaped by cultural environment. • Independent variable: Country (South Africa, Kenya) • Dependent variable: Thematic code used (e.g., Modern Identity, Cultural Heritage) TABLE 2. SIMULATED CONTINGENCY TABLE FOR ADS WITH SYMBOLIC THEMES (N = 48) Theme South Africa (n) South Africa (%) Kenya (n) Kenya (%) Total (n) Total (%) Modern Identity 9 52.9 0 0.0 9 18.8 Cultural Heritage 0 0.0 9 29.0 9 18.8 Empowerment 5 29.4 1 3.2 6 12.5 Community Unity 2 11.8 10 32.3 12 25.0 Religious References 0 0.0 4 12.9 4 8.3 Family Values 1 5.9 7 22.6 8 16.7 Total 17 100.0 31 100.0 48 100.0 Note. Table 2 excludes 12 advertisements that did not feature a symbolic theme from the six focal categories. Percentages are calculated within each country’s symbolic ad subset (South Africa: n=17; Kenya: n=31). There is a statistically significant relationship between the nation and the advertising theme employed. This indicates; theme distribution is not arbitrary and cultural environment heavily determines which themes are employed in advertising. Empirical implication of these findings is Kenyan marketers employ collective, heritage-based, or Visual Symbolism in Cross-Cultural Advertising: A Comparative Study of South Africa and Kenya 94 religious imagery, whereas South African advertisers emphasize individual success, diversity and innovation (see Table 2). 4.4. MATRIX CODING AND VISUAL CO-OCCURRENCE NVivo's matrix coding question was utilized in order to analyze the co-occurrence of symbolic images with theme codes, enabling the research to shift from theme frequencies in isolation to an understanding of how visual forms actively support meaning. It was found through analysis that the Empowerment theme was most commonly coupled with images of cityscapes, new technology and youth, specifically in South African ads. These photographs expressed futurism, human agency and modern aspiration, qualities fundamental to the new South African national identity. Conversely, the Cultural Heritage theme in Kenyan commercials consistently intersected with images of traditional dress, reunions of family members, farming scenery and rural landscape. All these symbolic choices affirm collective values, intergenerational respect and continuity of cultural practice. This co-occurrence pattern of the visuals reinforces the theory of visual logic, the premise that an image's form lends to its narrative and ideological effectiveness. For Barthes (1972), media text signs are never neutral but are "mythologized" to signify broader social meanings. Likewise, Rose (2016) contends that the structure of visual components in an image is fundamental in anchoring thematic content. Symbolic images were not randomly used in this research but were instead culturally salient anchors that supported the desired emotional and thematic pitch of the ad. Figure 1 illustrates co-occurrence of advertising themes and symbolic visual types. Raw frequency as well as percentage of each theme's total symbolic associations are presented in every cell. As an example, Youth & Innovation co-occurs with contemporary visuals most often (6 times, 75%) and Cultural Heritage co-occurs with conventional visuals most often (5 times, 50%). These findings are indicative of the fact that visual and thematic codes are strategically synchronized on the part of advertisers to align with audience expectations and cultural values, a practice that optimizes the symbolic distinctiveness and affective salience of brand messages. 95 The Retail and Marketing Review: Vol21 Issue 2 (2025) ISSN:2708-3209 FIGURE 1. HEATMAP This heatmap illustrates the frequency of co-occurrence of salient advertisement themes and symbolic visual types in 60 South African and Kenyan advertisements. Darker cells reflect greater co-occurrence, for example, between Empowerment and Modern Visuals in South African advertisements and Cultural Heritage and Traditional Visuals in Kenyan advertisements. The analysis illustrates how visual aspects are properly composed with thematic meaning to represent culturally salient narrative (see Figure 1). 4.5. WORD FREQUENCY AND SEMANTIC PATTERNS Along with the visual coding and thematic analysis, a word frequency search was run on the text content of the advertisements, such as slogans, captions and on-screen head lines. The purpose of the analysis was to uncover semantic patterns consistent with or complementary to the symbolic themes in the visual coding. Figure 2 is a word cloud of the most common words according to the text of ads in Kenya and South Africa. Visual prominence through word size indicates relative frequency of each word and dominant semantic trends in the brand discourses are easy to spot. The findings reveal distinct lexical priorities within each national context. The most frequent words in the Kenyan data were "community", "together" and "tradition", terminology resonating with collectivist values, interdependence and cultural continuity. These terms encapsulate the dominant themes of Cultural Heritage and Community Unity and were often supported by images depicting families, elders and rural life. Conversely, South African ads used aspirational and forward-looking language more often. The top words were "future", "connect" and "youth", which aligned with Empowerment, Modern Identity and Multiculturalism themes. These words were used in conjunction with cityscapes, multicultural professional individuals and mobile or digital technologies. Visual Symbolism in Cross-Cultural Advertising: A Comparative Study of South Africa and Kenya 102 of Kikuyu, Luo, Kalenjin and others. Although the research shows prevailing national advertising discourses, intranational cultural diversity may be downplayed. 7.4. FUTURE RESEARCH The present study emphasizes the theoretical relevance of visually embedded culturally embedded marketing approaches but also reveals a host of arguments for broadening the conceptual framework. From the theory of cross-cultural advertising, follow-up research may cross-validate the supposed Visual Symbolism Decoding Model in other African countries, e.g., Nigeria, Ghana, Egypt, or Ethiopia, to see if analogous semiotic patterns prevail or alternative symbolic repertoires arise. An expanded multi-country study across both Sub-Saharan and North Africa would further the ideas of symbol adaptation versus standardization regarding visual codes at the regional level and this would advance the typology. From a dynamic cultural transformation view, longitudinal studies might follow changes in symbolic repertoires over long periods and thus merge cultural evolution theory and semiotics. Following a period of one decade, for instance, advertising symbolism might illuminate the ways in which socio-political change, technological change and value change between generations shape brands' use of semiotic resources. From an audience theory of reception, it would increase explanatory power to also encompass Hall's (1980) encoding/decoding model in the work. Focus groups, in-depth interviews, or eye-tracking are some audience research methods that could trace empirically preferred, negotiated and oppositional readings of visual symbols, theoretically putting meaning negotiation in multi-cultural markets on the move. From a media affordance theory lens, additional studies would contrast how platform-specific capabilities (e.g., Instagram Stories' temporariness, algorithmic sorting of TikTok, peer-to-peer sharing on WhatsApp) influence the density, complexity and rhetorical structure of advertising symbols. This study would expand semiotic theory by situating it in the context of a media-ecology. 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