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AI and the EU skilling challenge

POULIAKAS, Konstantinos; European Centre for the Development of Vocational Training (CEDEFOP)

Abstract

Learning for an AI workplace? First insights from Cedefop’s AI skills survey16th Cedefop Brussels Seminar organised in cooperation with the Belgian Presidency of the Council of the EU (2024, June, 24) The June 2024 seminar addressed the main skill challenges associated with the transition towards human-centric EU workplaces as opposed to one governed mainly by artificial intelligence (AI) technologies. The Brussels seminar aimed at addressing the following key questions: To what extent are European workers developing and using AI technologies as part of their work? In which sectors and occupations are European workers more likely to experience changing skill needs due to the adoption of AI technologies at work? Are European workers adequately prepared for the AI revolution or are AI skill gaps prevalent? Are these being met by effective upskilling or reskilling investments? What role for social dialogue in facilitating human- as opposed to AI-centric workplaces? To give evidence-based answers to such questions, Cedefop carried out its first AI skills survey in spring 2024. Collecting information from random samples of adult workers in European workplaces, the survey - a follow-up to Cedefop’s second European skills and jobs survey (ESJS2), provides first robust insights into AI skill demands in European labour markets, the extent to which European companies adopt labour-friendly management practices and how AI-ready the skills of European workers are. Related publication: Cedefop. (2025). Skills empower workers in the AI revolution first findings from Cedefop’s AI skills survey. Publication Office of the European Union. Policy brief. DOI: 10.2801/6372704.

Full text

AI and the EU skilling challenge First insights from Cedefop’s AI skills survey Konstantinos Pouliakas (0009-0008-0708-3116) Expert European Centre for the Development of Vocational Training (Cedefop) (ROR: 03e5p9h20) February 2025 Strengthening skills intelligence for Europe Skills OVATE Matching skills 2 © iStock/piranka Cedefop focus Artificial Intelligence 3 Survey of random samples of (~500) adult workers in 11 EU countries (Feb-May 2024; n = 5342) Better measurement of AI use at work AI competency/skill gaps Automatability of jobs Organisational support AI outcomes 4 Cedefop AI skills survey Job skill needs AI competency of adult workers AI tools and systems at work AI skill gaps & training Job routinisation Organisational support Worker representation Automation Upskilling/reskilling Wages Cedefop focus Artificial Intelligence 5 Algorithmic work powered by AI About one in seven adult workers usually work with digital tools or apps that can automatically do some tasks, using algorithms. Source: Cedefop AI skills survey (2024) Algorithmic work powered by AI 6 28% 30% 42% 22% 36% 25% 28% 27% 27% 15% 15% 22% 13% 20% 14% 15% 16% 17% 0% 10% 20% 30% 40% 50% Recognise, process and answer questions typed online or as spoken commands Recognise, process or generate images, photos or videos Recognise, translate, transcribe or generate text Provide recommendations to clients or customers about my company’s products or services (e.g. chatbots, robo-advisors) Provide recommendations requiring specialised knowledge about my job Detect faulty products or machines or predict their repairing needs Recognise patterns in data using algorithms and make predictions to help my work decisions Monitor or evaluate my job performance using algorithms Provide directions or instructions on what tasks I should do, or how to do them, using algorithms EU11 (always/often) EU11 (+sometimes) 7 28% 55% 16% 0% 20% 40% 60% 80% 100% Yes No Not sure Increasing use of AIUse of AI at workplace AI in EU workplaces Another great divergence? 37% 49% 45% 43% 43% 36% 35% 34% 32% 31% 31% 26% 0% 10% 20% 30% 40% 50% 60% Total Belgium France Luxembourg Germany Czechia Slovakia Ireland Portugal Poland Greece Spain Source: Cedefop AI skills survey (2024) 64% use AI to do job 5% develop AI 41% coworkers use AI Fear of job loss due to AI (% all) 8 0% 5% 10% 15% 20% 25% 30% Czechia Ireland Belgium France Spain Germany EU11 Portugal Luxembourg Slovakia Poland Greece Job automation highest in routine, precarious, middle-skilled jobs using machines Automation or job redesign? Source: Cedefop AI skills survey (2024) 9 20% of the adult workforce believe that AI can do more than a half of their job tasks Source: Cedefop AI skills survey (2024) about 23% of job tasks can be automated by AI Automation or job redesign? www.cedefop.europa.eu Follow us on social media Thank you For more information [email protected] Photos: © stock.adobe.com