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Switching a cross-national face-to-face panel survey to alternative data collection modes: Challenges and insights from the Survey of Health, Ageing and Retirement in Europe (SHARE) Michael Bergmann Dublin June 12th 2025
1. Impact of mode switch (CAPI →CATI) during the Covid-19 pandemic a. participation b. data quality (representativeness, comparability) c. survey costs 2. Lessons learned & outlook a. SHARE Self-completion Questionnaire (SCQ) Content Michael Bergmann | 13 June 2025
Participation – 1st SHARE Corona Survey Michael Bergmann | 13 June 2025 Individual response/retention rates (AAPOR, RR4; excl. households without valid telephone numbers) 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Participation – 2nd SHARE Corona Survey Michael Bergmann | 13 June 2025 Individual response/retention rates (AAPOR, RR4; excl. households without valid telephone numbers) 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Representativeness: Who does/does not respond in a certain mode? Michael Bergmann | 13 June 2025 AMEs for participation in SCS1 •A couple of significant differences in the probability to participate in the telephone survey (socio-economic characteristics, health-related factors, difficulties during the interview) •Overall, moderate differences (mostly below 5%-points) •Small proportion of explained variance (R²=5.7%; without country dummies: R²=2.2%)
Representativeness: Who does/does not respond in a certain mode? Michael Bergmann | 13 June 2025 AMEs for participation in SCS2 •Very similar picture (age differences are a bit more pronounced) •Overall, still moderate differences (mostly below 5%-points) •Small proportion of explained variance (R²=5.9%; without country dummies: R²=2.3%)
Comparability of Data: How is a question answered in a certain mode? Michael Bergmann | 13 June 2025 Tolstrup Wester et al. (2023). Longitudinal changes in mental health following the first COVID-19 lockdown in Europe. https://doi.org/10.1515/9783111135908-008 Mode effects or true changes between Wave 8 (CAPI) and SCS1 (CATI)?
Comparability of Data: How is a question answered in a certain mode? Michael Bergmann | 13 June 2025 Difference between CAPI and CATI (AMEs in %-points) Wave 8 CAPI (2019/20) SCS1 CATI (2020) Wave 9 CAPI (2021/22) Household income (<750 €) 11.0 11.9 11.6 Household income (>=4000 €) 12.0 7.7*** 10.7** Household income (don’t know & refusal) 16.0 22.3*** 19.4*** Household income (don’t know) 9.9 6.8*** 11.2** Household income (refusal) 7.3 17.4*** 10.1*** •Underrepresentation of households with high income in CATI •Higher item non-response in CATI, especially for refusals Data: SHARE Waves 8 and 9 (CAPI) and SHARE COVID-19 Survey 1 (CATI), release 9.0.0 (n=122,630). Note: Household incomes are ppp-adjusted to allow comparability across countries. Regressions include controls for differences in sample composition: age categories (60-69, 70-79, 80+; reference: 50-59), gender, educational level (ISCED level 3+4, ISCED level 5+6; reference: ISCED level 0-2), living alone, living in an urban area, born abroad, and country dummies. Results are weighted; significance level: ***: p<.001, **: p<.01, *: p<.05.
Disclaimer: Survey costs are difficult to compare, but even more so here due to the change/amendment of contracts with already procured survey agencies during Covid-19! Survey Costs Michael Bergmann | 13 June 2025 Avg. total costs per interview (in €) Share of total costs per interview (CATI/CAPI) CAPI Wave 8 124 € CAPI Wave 9 120 € CATI SCS1 65 € 53% CATI SCS2 61 € 51% •At first sight CATI seems much cheaper than CAPI •However, it has to be considered that interview duration was much shorter for CATI than for CAPI (~20-25min vs. 70-80min) •Huge variation across countries (26-77% of CAPI costs) Note: Costs are purchasing power parities (PPP) adjusted. Survey costs for 22 SHARE-ERIC countries (based on procurement)