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Data summary: Resilience in the CHIs - Cultural Volunteering as Catalyst for Participatory Practices

Mania, Joanna; Carlotta, Scioldo

Abstract

This record contains a summary of 12 semi-structured interviews with Cultural Heritage organizations (19 participants). Participants are interviewed as experts, discussing volunteering practices in thier organizations. Original interviews were conducted in English and Italian, and took place between October and December 2024. Key topics included: - Understanding Volunteerism in the Museum and Cultural Heritage Sector - Volunteer and Museum/CH Organization Profiles - Volunteers/Community Side - Museum/CHI Organizations Side: - Outcomes of Volunteerism in Museums and Cultural Heritage Organizations The original interview files: 14 interview transcripts (~110 968 words), saved in .docx, in Engligh or Italian. They are stored for long-time preservation in the institutional archive at Erasmus University in Rotterdam.

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Section 1: Understanding Volunteerism in the Museum/CH Sector 1. How would you define volunteerism within the museum or cultural heritage sector? 2. In your opinion, what are the main objectives (max 3) of volunteering practices in the CHs/Museum sector? Section 2: Volunteer and Museum/CH Organization Profiles Volunteers/Community Side: 3. What is the age group and level of education that your organization is mostly targeting with volunteering activities? 4. What is the most recurrent way of structuring volunteering (i.e. association, organization, etc..) have you implemented in your organization so far? Museum/CHI Organizations Side: 5. What types of volunteer roles do you enable in your organization? Section 3: Interaction Between Volunteers and Museums/CHI Organizations 6. How do you recruit volunteers for your organization? Does your organization provide training or orientation to volunteers? 7. What types of tasks or projects volunteers typically engage in? 8. What level of engagement volunteers typically engage in your organization? Section 4: Outcomes of Volunteerism in Museums/CHI Organizations 9. In your opinion, what personal benefits do volunteers experience from this experience in a museum/CH organization? 10. In your opinion, how do museums/CH organizations benefit from volunteer involvement? 11. What are the most observable results of volunteering practices at the museum? Section 5: Final Thoughts 12. In your opinion, how can museums/CH organizations improve volunteer engagement? 13. What role do you see volunteers playing in the future of museum and heritage organizations?