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International Journal of Current Science Research and Review ISSN: 2581-8341 Volume 08 Issue 12 December 2025 DOI: 10.47191/ijcsrr/V8-i12-58, Impact Factor: 8.048 IJCSRR @ 2025 www.ijcsrr.org 6474 *Corresponding Author: Winda Wulandari Volume 08 Issue 12 December 2025 Available at: www.ijcsrr.org Page No. 6474-6493 Digital Era Tax Compliance: A Systematic Review Integrating Behavioral, Technological, and Institutional Perspectives Winda Wulandari1*, Syahril Djaddang2, Suratno3 1,2,3 Universitas Pancasila, Jakarta, Indonesia ABSTRACT: Digital tax compliance has become central to public finance as governments increasingly adopt digital technologies to modernize tax administration and governance. This study systematically reviews research on digital tax compliance published between 2021 and 2025, with a focus on the intersection of behavioral, technological, and institutional factors. Employing the PRISMA 2020 protocol and the TCCM framework, 143 Scopus-indexed articles were screened, resulting in 38 studies selected for in-depth analysis. The findings indicate that digitalization is fundamentally transforming tax compliance by shifting from deterrencebased enforcement models to trust-based, voluntary compliance, supported by behavioral insights, technological advancements, and institutional legitimacy. The review identifies three primary thematic clusters: behavioral factors (tax morale, trust, fairness), technological factors (digital platforms, artificial intelligence, blockchain), and institutional factors (governance quality, transparency, tax literacy). The synthesis highlights digitalization's contribution to enhancing efficiency and reshaping taxpayer behavior by improving legitimacy and motivation. However, the existing research remains fragmented and lacks comprehensive frameworks, with a predominant focus on emerging economies and limited longitudinal or mixed-method studies. This review contributes to the field by conceptualizing digital tax compliance as a behavioral, technological, and institutional nexus, and by positioning digital governance as a catalyst for voluntary compliance. The study provides policy recommendations for developing inclusive, trust-based digital tax systems and outlines a research agenda for the evolving digital tax landscape. KEYWORDS: Behavioral Economics, Digital Tax Compliance, Digital Governance, Institutional Trust, Tax Morale 1. INTRODUCTION 1.1 Background and Significance In recent years, digital tax compliance the use of digital technologies to meet tax obligations has become a highly dynamic topic in public finance. Technological innovation, including software, AI algorithms, or digital platforms, now shapes tax administration. Fiscal governance, with its systems and rules for tax collection and public spending, also plays a role. Together, these factors shape how citizens perceive and fulfill their tax obligations. Digital governance broadly encompasses how digital technologies are integrated into government operations to improve policy execution and citizen engagement. E-filing, artificial intelligence (AI), and blockchain are transforming compliance. They turn it from a bureaucratic task into a data-driven process that reflects institutional trust. Earlier studies (Duy & Tran, 2021; Vossler et al., 2021) show how taxpayers, especially SMEs, respond to enforcement and incentives. Later research (Ouyang et al., 2023; Jin et al., 2023) highlights how digital tools increase transparency, efficiency, and voluntary compliance. These changes mean digitalization is more than just new technology. It is a strategic reform in how states build fiscal citizenship the relationship between citizens and the state shaped by tax responsibilities and rights. Tax morale refers to the intrinsic motivation and principles of taxpayers that drive compliance. These motives can be shaped by perceptions of fairness, trust in government, and the quality of governance. 1.2 Emerging Developments in Digital Tax Compliance The digital economy is accelerating. Research into tax compliance is shifting from deterrence models to frameworks that blend behavioral, technological, and institutional views. Evidence from emerging economies shows that digital reforms improve compliance efficiency and fairness (Yu & Li, 2024; Ouyang et al., 2023). For example, China's digital tax initiative reportedly reduced tax evasion by 15% since its implementation. Indonesia's e-filing reforms have cut taxpayers' transaction costs by roughly 20% (Agusti & Rahman, 2022; Inegbedion & Okoye-uzu, 2024). These changes have boosted taxpayer trust. A survey showed 75% of respondents felt more confident in the tax system after reforms. However, benefits are not spread equally. The digital divide, data security issues, and limited access to technology continue to affect compliance (Belahouaoui & Attak, 2024; Louvieris et al., 2024).
International Journal of Current Science Research and Review ISSN: 2581-8341 Volume 08 Issue 12 December 2025 DOI: 10.47191/ijcsrr/V8-i12-58, Impact Factor: 8.048 IJCSRR @ 2025 www.ijcsrr.org 6475 *Corresponding Author: Winda Wulandari Volume 08 Issue 12 December 2025 Available at: www.ijcsrr.org Page No. 6474-6493 For instance, poor digital infrastructure in rural Indonesia means only 40% of eligible taxpayers use e-filing. What was once simply modernization now presents a governance challenge. Both behavioral economics and strong institutional design matter here. 1.3 Prior Reviews and Identified Research Gaps Prior reviews have looked at tax compliance through either a behavioral or technological lens. Alm and Kasper (2022) emphasized non-financial factors such as morality, patriotism, and social norms. Belahouaoui and Attak (2024) explored how AI and blockchain shape compliance behavior via digital governance. Despite these contributions, most reviews are fragmented and narrowly focused. Few have tried to combine these strands in a single, unified framework. This is especially true for systematic approaches like PRISMA or SPAR-4-SLR. Our review addresses this by selecting prior work based on clear criteria. These include relevance to digital tax compliance, coverage of behavioral or technological aspects, and publication in peer-reviewed journals from 2019 onward. We used Scopus and Web of Science for an exhaustive search. Further, existing reviews focus mainly on developed economies. As a result, perspectives from developing regions, where SMEs dominate, are often missing (Alm et al., 2023). There is still a significant gap in understanding how behavioral and technological factors interact across contexts. 1.4 Novelty, Objectives, and Research Questions This study addresses these limitations with a comprehensive systematic literature review (SLR) of digital tax compliance research published between 2019 and 2025. The chosen time frame matters, as it marks rapid digital transformation and tax policy shifts from technological advances. Since 2019, digital tax initiatives have appeared across many regions. Academic interest in digital governance also increased in this period. The review uses a dual framework. PRISMA (Preferred Reporting Items for Systematic Reviews and Meta-Analyses) ensures transparency. TCCM (Theory–Context–Characteristics–Methodology) adds analytical depth. The novelty of this study comes from integrating behavioral economics, digital governance, and institutional theory. It uses these together to evaluate both theory and empirical findings. The review answers two guiding questions: 1. What are the major publication trends, theoretical foundations, methodological preferences, and geographical focuses that characterize digital tax compliance research? 2. What thematic patterns and conceptual gaps emerge from the intersection of behavioral, technological, and institutional determinants? In answering these questions, this paper aims to map the evolution of digital tax compliance as an academic field. It also seeks to identify key theories and methods used in this area. The paper then proposes a research agenda that connects academic knowledge to policy needs. Policymakers could use this agenda to design better digital tax systems. They can do this by combining behavioral insights and new technologies. This approach could increase compliance rates and improve fair governance. By linking research findings with practical actions, the study aims to help develop policies that boost tax compliance, public trust, and institutional efficiency. 1.5 Organization of the Article The rest of the article is structured as follows. Section 2 explains the methodology using the PRISMA (Preferred Reporting Items for Systematic Reviews and Meta-Analyses) protocol for systematic reviews. Section 3 presents the main descriptive and thematic results from the bibliometric and qualitative analyses. Section 4 discusses theoretical implications and policy relevance using the TCCM framework. Section 5 concludes with a summary of findings and proposes future research directions in digital tax compliance. 2. LITERATURE REVIEW 2.1 Conceptual Evolution and Theoretical Scope Digital tax compliance refers to adherence to tax regulations using digital tools and processes. The study of digital tax compliance has evolved in tandem with the rapid digitalization of public administration. Over time, it has broadened from a narrowly fiscal perspective into a multi-dimensional field encompassing technological, behavioral, and institutional elements. Three interlocking strands now dominate the literature: (1) the digital transformation of tax administration,including AI-based systems, blockchain, and integrated data platforms; (2) compliance behavior, both enforced and voluntary; and (3) behavioral and institutional determinants, such as tax knowledge, perceived fairness, and moral reasoning. These strands provide the foundation for ongoing research in the field.
International Journal of Current Science Research and Review ISSN: 2581-8341 Volume 08 Issue 12 December 2025 DOI: 10.47191/ijcsrr/V8-i12-58, Impact Factor: 8.048 IJCSRR @ 2025 www.ijcsrr.org 6476 *Corresponding Author: Winda Wulandari Volume 08 Issue 12 December 2025 Available at: www.ijcsrr.org Page No. 6474-6493 Earlier research, rooted in deterrence theory, primarily viewed compliance through the lens of enforcement and penalty structures (Vossler et al., 2021). As fiscal systems became more complex, however, this perspective gradually gave way to behavioral and institutional explanations that highlight the role of cognitive and moral dimensions in taxpayers’ decision-making (Alm & Kasper, 2022; Nguyen, 2022). For example, Alm and Kasper (2022) argued that compliance is as much about trust and morality as it is about sanctions, while Yu and Li (2024) demonstrated how digitalization can reduce administrative frictions and information asymmetries. These newer perspectives have expanded the understanding of compliance beyond traditional enforcement frameworks. This intellectual transition reflects a subtle but important shift from viewing compliance as a rule-following obligation to understanding it as a behavior influenced by perceptions, context, and technology. However, despite these developments, most studies still address these strands separately. Few have attempted to integrate technological innovation with behavioral economics within a single explanatory framework, leaving opportunities for further integration. 2.2 Historical Development of Research Themes The field's development can be characterized by two distinct phases. The initial phase, beginning in the early 2020s, focused on the direct effects of digitalization on compliance outcomes. For example, Yu and Li (2024) employed a staggered Difference-inDifferences approach to analyze China’s GTPIII reform, demonstrating significant improvements in social security compliance. Concurrently, Vossler et al. (2021) conducted experimental studies to investigate the influence of fairness perceptions on individual compliance under varying withholding conditions. The subsequent phase expanded the research agenda by integrating behavioral and institutional perspectives into digital taxation studies. Alm and Kasper (2022) identified tax morale as a mediating variable connecting institutional factors and voluntary compliance. Ouyang et al. (2023) and Chen et al. (2025) introduced signaling and financial digitalization theories to elucidate how digital access can both enhance and complicate compliance processes. More recently, Belahouaoui and Attak (2024) outlined the emerging paradigm of “Tax Administration 3.0,” which incorporates AI and blockchain as governance mechanisms. Additionally, Siimon and Lukason (2021) developed machine-learning models that accurately predict corporate tax arrears. Taken together, these studies illustrate a progressive diversification of inquiry moving beyond static models toward interdisciplinary approaches that blend economics, behavioral science, and computational analytics. However, the literature still lacks cross-regional comparisons that connect technological adoption with behavioral responses in varying institutional settings. 2.3 Classical and Contemporary Theoretical Foundations Classical theories still shape tax compliance research, but their usefulness is increasingly questioned. Deterrence Theory, long central in fiscal studies, helps model how audits and penalties affect compliance (Vossler, 2021). Yet, it assumes people act rationally, which does not explain why many taxpayers follow rules even when detection is unlikely. In response to the limitations of Deterrence Theory, subsequent studies adopted richer theoretical perspectives. The discussion first shifts to Principal–Agent Theory, which interprets compliance as a relational issue of information asymmetry between taxpayers and authorities, mitigated through digital systems such as shared data platforms and AI-enhanced monitoring (Yu & Li, 2024; Zhou et al., 2025). In another transition, approaches grounded in Fiscal Sociology and Tax Fairness Theory highlight the role of trust, legitimacy, and social norms as drivers of voluntary compliance (Appiah et al., 2024; Alm & Kasper, 2022). Taking yet a different direction, behavioral economics introduced the now-prominent framework of nudges, boosts, and sludge reduction to design interventions that subtly alter taxpayer behavior (Alm et al., 2023). Interestingly, while each framework offers distinct assumptions, all recognize that compliance is shaped by intertwined psychological, institutional, and economic factors. Yet, despite these overlaps, scholarship still lacks a unified framework that explicitly synthesizes these dimensions and addresses their integration in the context of digital transformation. This highlights the pressing need for clearly defined conceptual boundaries and an integrated approach. 2.4 Emerging Interdisciplinary Trends and Technological Integration A newer generation of research has sought to bridge economics, psychology, and computer science in explaining how technology mediates compliance behavior. For example, Yu and Li (2024) provided evidence that digital tax platforms enhance social security contributions by streamlining data flows between agencies. Similarly, Ouyang et al. (2023) observed that digital finance mitigates information and liquidity constraints, enabling SMEs to meet tax obligations more efficiently. Additionally, Belahouaoui and Attak
International Journal of Current Science Research and Review ISSN: 2581-8341 Volume 08 Issue 12 December 2025 DOI: 10.47191/ijcsrr/V8-i12-58, Impact Factor: 8.048 IJCSRR @ 2025 www.ijcsrr.org 6477 *Corresponding Author: Winda Wulandari Volume 08 Issue 12 December 2025 Available at: www.ijcsrr.org Page No. 6474-6493 (2024) identified, through textometric analysis, three converging clusters: technological integration, algorithmic intelligence, and SME adaptability that define the frontier of “smart tax administration.” Building on these substantive findings, methodological approaches in recent studies have become more sophisticated. Researchers now employ machine-learning models, multi-agent simulations, and hybrid econometric designs (Jin et al., 2023; Siimon & Lukason, 2021), alongside traditional surveys and regressions. However, while these innovations privilege predictive accuracy, they sometimes do so at the expense of contextual insight. Furthermore, behavioral heterogeneity and ethical considerations, particularly in developing regions, remain insufficiently examined. This imbalance highlights a critical methodological gap: while digital tools can quantify compliance more precisely, they often overlook the human dimensions that underpin it. 2.5 Comparative Insights and Research Gaps Cross-country comparisons reveal a nuanced picture. In emerging economies such as China, Indonesia, and Nigeria, digitalization enhances compliance. This effect occurs primarily when trust and literacy initiatives support it (Yu & Li, 2024; Agusti & Rahman, 2022; Inegbedion & Okoye-uzu, 2024). In contrast, research from advanced economies highlights automation, regulatory coherence, and efficiency (Louvieris et al., 2024). This asymmetry underscores that digital tax compliance depends on context. Technology’s effectiveness is shaped by governance capacity and social capital. Building on this asymmetry, several gaps persist. First, integrative frameworks that connect behavioral, technological, and institutional dimensions remain scarce. Second, while theoretical pluralism is valuable, it has resulted in conceptual fragmentation, with few studies reconciling deterrence, behavioral, and digital adoption theories. Third, methodological homogeneity persists: quantitative survey designs dominate, while qualitative and mixed-method approaches remain underutilized for capturing the subtleties of taxpayer motivation and institutional context. To bridge these gaps, addressing these limitations requires context-sensitive, multi-method research that can explain not only whether digitalization improves compliance but also how and under what conditions it does so. Such a shift would mark a meaningful step toward cumulative theory-building in this emerging domain. 2.6 Synthesis and Emerging Contributions In sum, digital tax compliance research is evolving. The field is shifting from economic reductionism toward an interdisciplinary view of fiscal behavior. Technological innovations, like AI and blockchain, have opened new avenues for analysis. Still, their integration with behavioral and institutional theories is only partial. Building upon these insights, this literature review thus identifies a crucial research frontier: the need to conceptualize digital tax compliance as a behavioral-technological-institutional nexus rather than a sum of discrete variables. By mapping how different theoretical traditions converge and diverge across contexts, the current study contributes to building a more integrated foundation for both scholarship and policy in the digital taxation era. The following section details the methodological approach that guided this analysis. 3. METHOD This study uses a Systematic Literature Review (SLR) approach. It follows the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA 2020) framework by Moher et al. (2009), updated by Page et al. (2021). The PRISMA protocol provides a transparent, replicable framework for documenting the review process. This minimizes selection bias and enhances methodological rigor (Panic et al., 2013). Over the past decade, this approach has gained broad acceptance in medical research. It is also now widely used in the social sciences, including economics, public administration, and accounting (Siddaway et al., 2019; ter Huurne et al., 2017). Figure 1 presents the PRISMA 2020 flow diagram. It visually summarizes the identification, screening, eligibility, and inclusion stages in this study. The diagram was generated using the Watase Uake Tools system. It shows the filtering process from 143 articles to the final 38 included studies.
International Journal of Current Science Research and Review ISSN: 2581-8341 Volume 08 Issue 12 December 2025 DOI: 10.47191/ijcsrr/V8-i12-58, Impact Factor: 8.048 IJCSRR @ 2025 www.ijcsrr.org 6478 *Corresponding Author: Winda Wulandari Volume 08 Issue 12 December 2025 Available at: www.ijcsrr.org Page No. 6474-6493 Figure 1. PRISMA 2020 flow diagram illustrating the selection process of reviewed studies on digital tax compliance (adapted from Moher et al., 2009; Page et al., 2021). Source: Adapted and visualized by the authors using the PRISMA 2020 protocol. The process began with identifying studies through a comprehensive Scopus search, chosen for its stringent indexing standards and reliability (Lasda Bergman, 2012; Rocha et al., 2020). The search used combinations like “tax compliance,” “SMEs,” “digital tax compliance,” “AITaxation,” and “behavioral tax compliance,” yielding 143 articles. A multi-step filter excluded duplicates, irrelevant items, articles outside the 2021–2025 period, and articles from non-indexed sources. In the screening stage, 67 studies remained. Titles, abstracts, and keywords were checked for relevance and methodology. Although no studies were excluded here, access restrictions prevented retrieval of 24 full texts, leaving 43 for evaluation. At the eligibility stage, we assessed each study's conceptual and empirical contributions. We excluded articles focused solely on general taxation without explicit digital or behavioral aspects. After this step, we included 38 studies for final analysis. The inclusion stage produced a diverse corpus across East Asia, Africa, and Europe. Methods included quantitative surveys, econometric analyses, and qualitative as well as mixed-method designs. Thematic synthesis was aided by the Watase Uake System (Wahyudi, 2024). This process identified recurring conceptual clusters in behavioral, technological, and institutional dimensions. This multi-stage process ensured a systematic, transparent, and evidence-based literature review of digital tax compliance. We combined the structured rigor of PRISMA 2020 with interpretive thematic mapping. The study consolidates prior findings and highlights conceptual blind spots for future inquiry. This approach strengthens both methodological reliability and theoretical integration.
International Journal of Current Science Research and Review ISSN: 2581-8341 Volume 08 Issue 12 December 2025 DOI: 10.47191/ijcsrr/V8-i12-58, Impact Factor: 8.048 IJCSRR @ 2025 www.ijcsrr.org 6479 *Corresponding Author: Winda Wulandari Volume 08 Issue 12 December 2025 Available at: www.ijcsrr.org Page No. 6474-6493 4. RESULTS AND ANALYSIS 4.1 Overview of Findings and Analytical Framework This section presents the findings from descriptive and thematic analyses. The analysis follows the PRISMA 2020 and TCCM (Theory–Context–Characteristics–Methodology) frameworks, ensuring both transparency and theoretical depth. PRISMA guided the systematic screening of 143 publications, resulting in 38 eligible studies. The TCCM framework then structured interpretation across four dimensions: theory, context, characteristics, and methodology. To strengthen analytical coherence, Table 3 summarizes the distribution of the reviewed studies across the TCCM dimensions. This mapping illustrates the theoretical orientation, geographical concentration, thematic focus, and methodological tendencies that define digital tax compliance research between 2021 and 2025. Table 3. Analytical Mapping of Reviewed Studies Based on the TCCM Framework (2021-2025) Dimension Key Focus / Evidence from the 38 Reviewed Studies Representative References T – Theory Research predominantly applies Deterrence Theory, Slippery Slope Framework (SSF), and Theory of Planned Behavior (TPB) to explain compliance behavior. Emerging frameworks include Technology Acceptance Model (TAM) and Institutional Theory, reflecting a growing integration of digital governance and behavioral economics. Alm & Kasper (2022); Agusti & Rahman (2022); Bhat et al. (2024); Louvieris et al. (2024) C – Context Most studies are conducted in emerging economies, especially China, Indonesia, and Nigeria, representing Asia and Africa. Limited representation from Europe and Latin America indicates a geographical imbalance in digital tax research. Yu & Li (2024); Inegbedion & Okoye-uzu (2024); Ouyang et al. (2023); Vincent (2021) C – Characteristics Common research foci include digitalization, institutional trust, tax morale, fairness, and SME compliance behavior. Emerging variables involve patriotism, transparency, and AI-assisted tax systems as behavioral enablers. Nguyen (2022); Appiah et al. (2024); Belahouaoui & Attak (2024); Nastiti et al. (2025) M – Methodology Quantitative approaches dominate (31 of 38 studies), mainly SEM, Regression, and Panel Data Analysis. Qualitative and mixedmethod designs remain limited (3 and 1 studies respectively). Some recent works adopt machine learning, textometric analysis, or agent-based simulations. Vossler et al. (2021); Jin et al. (2023); Wijekoon et al. (2024); Belahouaoui & Attak (2024) Source: Developed by the authors based on TCCM structure by Paul & Rosado-Serrano (2019), refined using Watase Uake System (2024) and dataset of 38 Scopus-indexed studies. The TCCM synthesis shows that digital tax compliance research is theoretically diverse but regionally focused. Asia and Africa are the main sites for studying digital fiscal reform. There is a shift from enforcement-based theory to trustand behaviorbased models. Most research uses quantitative, cross-sectional methods. This mix of behavioral, technological, and institutional views shows that digital tax compliance is becoming an interdisciplinary field. It connects older fiscal theories with new ideas in digital governance and taxpayer psychology. 4.2 Publication Trends and Research Momentum (2021–2025) The dataset includes 38 articles from 2021 to 2025, showing growing research on digital tax compliance. This period aligns with rapid digital transformation in global tax administration following the COVID-19 pandemic (Alm et al., 2023; Louvieris et al., 2024). Figure 2 shows the annual distribution of these publications.
International Journal of Current Science Research and Review ISSN: 2581-8341 Volume 08 Issue 12 December 2025 DOI: 10.47191/ijcsrr/V8-i12-58, Impact Factor: 8.048 IJCSRR @ 2025 www.ijcsrr.org 6480 *Corresponding Author: Winda Wulandari Volume 08 Issue 12 December 2025 Available at: www.ijcsrr.org Page No. 6474-6493 Figure 2. Annual Publication Trends on Digital Tax Compliance (2021–2025) As Figure 2 shows, publication output rose from 6 in 2021 to 14 in 2024. It then stabilizes in 2025. This growth underscores the importance of digital taxation as countries rapidly integrate AI, blockchain, and data analytics into their fiscal systems. This progression mirrors the field's maturation. Early works (Duy & Tran, 2021; Vincent, 2021) were exploratory and focused on administrative efficiency and taxpayer behavior. After 2023, studies used more sophisticated designs, including econometric, experimental, and simulation analyses (Ouyang et al., 2023; Jin et al., 2023; Chen et al., 2025). This methodological diversification signals a shift from descriptive commentary to data-driven inquiry. The 2024 surge coincides with the emergence of behavioral and institutional perspectives in digital governance frameworks. This shift marks a turning point in the field’s evolution. Scholars began connecting technological adoption not only with compliance efficiency but also with trust, fairness, and moral reasoning. As a result, the theoretical scope of digital tax research expanded. After tracing the evolution of digital tax research, the next subsection examines spatial dynamics. It analyzes the geographic distribution of digital tax compliance research and highlights key inquiry clusters. 4.3 Geographic Distribution and Regional Patterns of Inquiry In addition to the temporal analysis discussed previously, this subsection examines the geographical distribution of digital tax compliance research. While publication trends show growing academic interest, the subsequent spatial analysis identifies regions with the most scholarly activity and illustrates how national contexts shape research priorities. Figure 3 presents the pronounced regional divide in digital tax compliance studies published from 2021 to 2025. Asia, dominated by China and Indonesia, produces far more research than any other region. Africa follows, with Nigeria and Ghana making notable contributions, yet their output trails Asia’s by a significant margin. In contrast, Europe and the Americas contribute minimally, remaining distinctly underrepresented in both focus and intensity.
International Journal of Current Science Research and Review ISSN: 2581-8341 Volume 08 Issue 12 December 2025 DOI: 10.47191/ijcsrr/V8-i12-58, Impact Factor: 8.048 IJCSRR @ 2025 www.ijcsrr.org 6481 *Corresponding Author: Winda Wulandari Volume 08 Issue 12 December 2025 Available at: www.ijcsrr.org Page No. 6474-6493 Figure 3. Geographic Distribution and Regional Patterns of Inquiry (2021-2025) Source: Author’s analysis based on Scopus dataset, processed using Watase Uake System, 2024 Figure 3 shows that research on digital tax compliance is geographically diverse but unevenly distributed. China is the most frequently studied country, with six publications. Indonesia and Nigeria each have four studies. Ghana and Vietnam each have three. Additional emerging contributions come from Tanzania, Jordan, Morocco, Zimbabwe, and Albania. Building on these findings, noteworthy studies have emerged from developed economies, including the United States, the United Kingdom, Germany, and Greece. Smaller nations, including Sri Lanka, Oman, Peru, and Botswana, have also contributed. Collectively, these findings indicate that digital tax compliance is a globally relevant issue, although empirical evidence is still primarily concentrated in emerging and developing economies. Furthermore, research in Asian and African contexts dominates the field, reflecting an increasing policy emphasis on digital transformation within developing fiscal systems. In these regions, digital tax initiatives offer valuable opportunities to examine compliance. For example, China’s Golden Tax Project III, Indonesia’s e-Filing and e-Faktur reforms, and Nigeria’s Integrated Tax Administration System exemplify efforts that highlight behavioral, institutional, and technological dynamics (Yu & Li, 2024; Agusti & Rahman, 2022; Inegbedion & Okoye-uzu, 2024). However, the absence of studies from Western Europe, North America, and Latin America highlights a research gap warranting further investigation. Advanced economies in these regions have established robust tax infrastructures; however, they frequently underemphasize behavioral and ethical considerations in their digital tax systems, often prioritizing efficiency over trust and legitimacy (Louvieris et al., 2024). Together, these spatial analyses reveal regional disparities in the global coverage of research on digital tax compliance. This gap underscores the need for comparative studies across regions to better understand how governance capacity, digital integration, and taxpayer culture influence compliance behaviors. As the geographic distribution above shows, research on digital tax compliance is shaped by regional and institutional context. For example, regions with advanced digital infrastructure tend to focus on automation and data analytics, while regions with emerging systems explore adoption strategies and policy frameworks. Differences in digital implementation, fiscal governance, and compliance norms indicate that each region adopts distinct research approaches. Theoretical frameworks and methodologies also play a role. The next section (4.4) shifts from geographic to conceptual and methodological analysis. It highlights how scholars structured theoretical models and analytical methods, grounding digital tax compliance studies from 2021 to 2025. 4.4 Theoretical and Methodological Patterns in Digital Tax Research The reviewed research identifies core ideas and methods that have shaped digital tax compliance from 2021 to 2025. These developments illustrate how researchers integrate behavioral, institutional, and technological perspectives into a unified framework for the field.
International Journal of Current Science Research and Review ISSN: 2581-8341 Volume 08 Issue 12 December 2025 DOI: 10.47191/ijcsrr/V8-i12-58, Impact Factor: 8.048 IJCSRR @ 2025 www.ijcsrr.org 6482 *Corresponding Author: Winda Wulandari Volume 08 Issue 12 December 2025 Available at: www.ijcsrr.org Page No. 6474-6493 Table 4. Theoretical Frameworks Used in 38 Digital Tax Compliance Studies (2021–2025) Theory / Framework Frequency (n = 38) Deterrence Theory 7 Slippery Slope Framework / Theory 6 Theory of Planned Behavior (TPB) & Theory of Reasoned Action (TRA) 5 Technology Acceptance & Utility Models (TAM / Expediency / Decision Usefulness) 4 Institutional, Stakeholder & Legitimacy Theories 3 Behavioral & Economic Compliance Theories 3 Social Norms, Fairness & Perception Theories 3 Responsive Regulatory, Policeman & Regulation Theories 2 Signaling, Information Asymmetry & Attribution–Equity Theories 3 OECD Tax Administration 3.0 / Transparency Governance Models 2 Source: Author’s synthesis from Scopus dataset, 2024 Table 4 demonstrates that digital tax compliance research is primarily grounded in several dominant paradigms. Deterrence Theory, emphasizing compliance motivated by the threat of audits and penalties, is the most frequently applied framework (7 studies). This prevalence underscores the sustained influence of enforcement-based perspectives that associate compliance behavior with the likelihood of being audited and facing sanctions (Vossler et al., 2021; Alm & Kasper, 2022). The Slippery Slope Framework is closely followed, appearing in 6 studies. This framework integrates trust and power as complementary mechanisms to promote voluntary compliance (Agusti & Rahman, 2022; Belahouaoui & Attak, 2024). Additionally, the Theory of Planned Behavior (TPB) and the Theory of Reasoned Action (TRA) are examined in 5 studies, highlighting attitudinal, normative, and perceived behavioral control factors as predictors of tax behavior (Bhat et al., 2024; Nastiti et al., 2025). Technology Acceptance Models (TAM) and related utility-based frameworks have been adopted in 4 studies to explain taxpayers’ willingness to engage with digital tax systems. TAM emphasizes perceived usefulness and perceived ease of use (Louvieris et al., 2024; Jin et al., 2023). Other frameworks Institutional Theory (how formal rules and informal norms shape organizations), Legitimacy Theory (gaining public approval), Stakeholder Theory (addressing interests of affected parties), Social Norms Theories (role of shared expectations), Fairness Theories (views of justice), and Behavioral/Economic Compliance Models (focus on psychology or incentives) appear in 3 to 4 studies each. This spread confirms the field's interdisciplinary nature. The analysis also reveals a more recent policy-oriented evolution. The inclusion of OECD Tax Administration 3.0, a framework for next-generation, technology-driven tax administration developed by the Organisation for Economic Co-operation and Development (OECD), and Transparency Governance Models, which emphasize open access (provision of public and easily obtainable government information) and accountable fiscal management (ensuring authorities have clear, traceable responsibility for their financial actions), reflects this change. Collectively, this theoretical diversity indicates a shift from traditional enforcement logic, defined as a focus on ensuring legal compliance and imposing penalties, toward theoretical pluralism. Theoretical pluralism in this context refers to the integration of different reasoning types: behavioral (the study of psychological factors influencing taxpayer actions), technological (the analysis of digital tools and data use), and institutional (the examination of roles played by organizations and frameworks). Such pluralism expands both the explanatory reach and policy relevance of digital tax compliance research. To complement these theories, the next table shows how they are empirically tested, classifying the reviewed studies by methodological approach and highlighting dominant and emerging research techniques.
International Journal of Current Science Research and Review ISSN: 2581-8341 Volume 08 Issue 12 December 2025 DOI: 10.47191/ijcsrr/V8-i12-58, Impact Factor: 8.048 IJCSRR @ 2025 www.ijcsrr.org 6489 *Corresponding Author: Winda Wulandari Volume 08 Issue 12 December 2025 Available at: www.ijcsrr.org Page No. 6474-6493 6. Appiah, T., Domeher, D., & Agana, J. A. (2024). Tax knowledge, trust in government, and voluntary tax compliance: Insights from an emerging economy. Journal of African Business, 25(2), 149–171. https://doi.org/10.1080/15228916.2023.2287073 7. Bajrami, E. (2021). Recognition of taxes and implementation of tax procedures by SMEs in Albania. Financial Studies Journal, 25(1), 67–78. 8. Balaskas, S., Nikolopoulos, T., Koutroumani, M., & Rigou, M. (2024). Determinants of tax avoidance intentions in tourism SMEs: The mediating role of coercive power, digital transformation, and CSR. Tourism Economics, 30(5), 1031– 1053. https://doi.org/10.1177/13548166221150110 9. Belahouaoui, R., & Attak, E. H. (2024). Digital taxation, artificial intelligence, and Tax Administration 3.0: Improving tax compliance behavior – A systematic literature review using textometry (2016–2023). Journal of Public Finance Research, 18(1), 22–41. 10. Bhat, M. A., Khan, S. T., Al Balushi, Y. M. Z., Wedajo, A. D., & Haseeb, M. (2024). The digital frontier of Islamic tax compliance: Unveiling the influence of ICT as a moderator. International Journal of Islamic Economics and Finance, 7(2), 155–172. 11. Cai, C., Zhou, L., & Liu, D. (2025). Dynamic relationship between tax reputation, digital transformation, and corporate tax compliance in financial markets. China Economic Review, 87, 102537. https://doi.org/10.1016/j.chieco.2024.102537 12. Chen, S., Liu, Z., & Cai, W. (2025). Digital transformation and tax compliance in the Chinese industrial sector. Economic Modelling, 132, 106520. https://doi.org/10.1016/j.econmod.2024.106520 13. Duy, N. V., & Tran, T. Q. (2021). The influence of international standards on SME tax compliance in Vietnam. Journal of Asian Finance, Economics and Business, 8(6), 89–100. https://doi.org/10.13106/jafeb.2021.vol8.no6.0089 14. Ebrahim, A., Castillo, S., Leyaro, V., Swema, E., & Haule, O. (2024). Bridging the gap: Unveiling the potential of Tanzania’s SMEs through VAT insights. Journal of Developmental Policy Studies, 12(4), 301–320. 15. Faúndez-Ugalde, A., Toledo-Zúñiga, P., & Castro-Rodríguez, P. (2022). Tax sustainability and transparency in Latin America: The Chilean case. Sustainability, 14(19), 12685. https://doi.org/10.3390/su141912685 16. Inegbedion, H. E. (2025). Acceptance of electronic tax system and SMEs’ contribution to tax revenue through tax compliance mediation. African Journal of Accounting, Auditing and Finance, 12(1), 54–71. 17. Inegbedion, H. E., & Okoye-uzu, C. S. (2024). Tax audit on tax revenue of SMEs in Nigeria. Journal of Accounting in Emerging Economies, 14(2), 122–140. 18. Jin, P., Feng, Z., & Li, G. (2023). The effect of platform data quality on tax compliance in the digital economy: A multiagent simulation. Computational Economics, 62(4), 1229–1254. https://doi.org/10.1007/s10614-022-10354-y 19. Khan, M. A., & Tjaraka, H. (2024). Tax justice and understanding: MSME compliance with Tax Regulation No. 55/2022 in Surabaya, Indonesia. Journal of Entrepreneurship and Taxation Studies, 9(1), 88–106. 20. Lasda Bergman, E. M. (2012). Finding citations to social work literature: The relative benefits of using Web of Science, Scopus, or Google Scholar. The Journal of Academic Librarianship, 38(6), 370–379. https://doi.org/10.1016/j.acalib.2012.08.002 21. Louvieris, P., Ioannou, G., & White, G. (2024). Making tax smart: Feasibility of distributed ledger technology for central bank digital currency integration. Government Information Quarterly, 41(1), 101845. https://doi.org/10.1016/j.giq.2023.101845 22. Mamani Monrroy, K. Y., Moreno-Leyva, N. R., Santander, K., Salinas, S. E., & Sánchez-Garcés, J. (2023). Simplifying tax regulation for digital taxpayers and influencers: A case study from Peru. Revista de Administración Pública, 58(2), 299– 317. 23. Masyhari, A. K. A., Rachmadani, W. S., Priatnasari, Y., & Basrowi, B. (2024). Optimizing state revenue through government-driven supply chain efficiency and fair corporate taxation practices. Indonesian Journal of Fiscal Policy, 6(1), 55–72. 24. Mbilla, S. A. E. (2023). Social drivers and tax revenue: The mediating effect of tax compliance. Journal of African Economics, 32(2), 277–296.
International Journal of Current Science Research and Review ISSN: 2581-8341 Volume 08 Issue 12 December 2025 DOI: 10.47191/ijcsrr/V8-i12-58, Impact Factor: 8.048 IJCSRR @ 2025 www.ijcsrr.org 6490 *Corresponding Author: Winda Wulandari Volume 08 Issue 12 December 2025 Available at: www.ijcsrr.org Page No. 6474-6493 25. Moher, D., Liberati, A., Tetzlaff, J., Altman, D. G., & The PRISMA Group. (2009). Preferred reporting items for systematic reviews and meta-analyses: The PRISMA statement. PLoS Medicine, 6(7), e1000097. https://doi.org/10.1371/journal.pmed.1000097 26. Nguyen, T. H. (2022). The impact of non-economic factors on voluntary tax compliance behavior: A case study of small and medium enterprises in Vietnam. Asian Journal of Business and Accounting, 15(2), 112–133. 27. Ojo, A. O., & Shittu, S. A. (2023). Value added tax compliance and SMEs: Analysis of influential factors in Nigeria. African Journal of Accounting, Auditing and Finance, 11(3), 201–218. 28. Ouyang, J., Liu, S., & Li, H. (2023). How does the development of digital finance affect small business tax compliance? Empirical evidence from China. Journal of Economic Behavior & Organization, 212, 546–561. https://doi.org/10.1016/j.jebo.2023.05.008 29. Page, M. J., McKenzie, J. E., Bossuyt, P. M., Boutron, I., Hoffmann, T. C., Mulrow, C. D., ... & Moher, D. (2021). The PRISMA 2020 statement: An updated guideline for reporting systematic reviews. BMJ, 372, n71. https://doi.org/10.1136/bmj.n71 30. Panic, N., Leoncini, E., de Belvis, G., Ricciardi, W., & Boccia, S. (2013). Evaluation of the endorsement of the PRISMA statement by systematic reviews published in surgical journals: A systematic review. PLoS ONE, 8(12), e83138. https://doi.org/10.1371/journal.pone.0083138 31. Paul, J., & Rosado-Serrano, A. (2019). Gradual internationalization vs. born-global/international new venture models: A review and research agenda. International Marketing Review, 36(6), 830–858. https://doi.org/10.1108/IMR-10-2018-0280 32. Siimon, Õ. R., & Lukason, O. (2021). A decision support system for corporate tax arrears prediction. Expert Systems with Applications, 185, 115652. https://doi.org/10.1016/j.eswa.2021.115652 33. Siddaway, A. P., Wood, A. M., & Hedges, L. V. (2019). How to do a systematic review: A best-practice guide for conducting and reporting narrative reviews, meta-analyses, and meta-syntheses. Annual Review of Psychology, 70, 747–770. 34. ter Huurne, E. D., Ronteltap, A., Corten, R., & Buskens, V. (2017). Antecedents of trust in the sharing economy: A systematic review. Journal of Consumer Behaviour, 16(6), 485–498. https://doi.org/10.1002/cb.1667 35. Vincent, O. (2021). Assessing SMEs’ tax non-compliance behaviour in Sub-Saharan Africa: Insights from Nigeria. African Journal of Economic and Management Studies, 12(3), 455–471. https://doi.org/10.1108/AJEMS-01-2021-0034 36. Vossler, C. A., McKee, M., & Bruner, D. M. (2021). Behavioral effects of tax withholding on tax compliance: Implications for information initiatives. Journal of Economic Behavior & Organization, 186, 1–14. https://doi.org/10.1016/j.jebo.2021.03.008 37. Wijekoon, N., Sharma, U., & Samkin, G. (2024). Decision usefulness of SME financial statements in Sri Lanka. Pacific Accounting Review, 36(1), 87–104. 38. Yu, C., & Li, Y. (2024). Digitalization of tax collection and enterprises’ social security compliance. China Economic Review, 81, 102476. https://doi.org/10.1016/j.chieco.2023.102476 39. Zhou, R., Liu, Z., & Li, X. (2025). How the digital economy moderates the relationship between tax services and tax compliance: Evidence from China. Technological Forecasting and Social Change, 208, 123712. https://doi.org/10.1016/j.techfore.2024.123712
International Journal of Current Science Research and Review ISSN: 2581-8341 Volume 08 Issue 12 December 2025 DOI: 10.47191/ijcsrr/V8-i12-58, Impact Factor: 8.048 IJCSRR @ 2025 www.ijcsrr.org 6491 *Corresponding Author: Winda Wulandari Volume 08 Issue 12 December 2025 Available at: www.ijcsrr.org Page No. 6474-6493 Appendix Table Summary of 38 Reviewed Articles on Digital Tax Compliance No Authors Year Country Title 1 Zhou, Ronghui; Liu, Zhi; Li, Xuan 2025 China How the digital economy moderates the relationship between tax services and tax compliance A Study based on provincial panel data in China 2 Inegbedion, Henry Egbezien 2025 Nigeria Acceptance of electronic tax system and the contribution of SMEs to tax revenue through the mediation of tax compliance 3 Manyanga, Wilbert; Kanyepe, James; Muposhi, Asphat; Manyanga, Tendai; Mataba, Augustine Torayi 2025 Zimbabwe Effect of tax policies on tax compliance and the moderating role of gender evidence from the SMEs in Zimbabwe 4 Munjeyi, Edmore; Schutte, Daniel P. 2025 Botswana Voluntary tax compliance determinants among small and medium enterprises in democratic societies the role of tax literacy, tax amnesty, tax reward, and service delivery 5 Nastiti, Pambayun Kinasih Yekti; Damayanti, Theresia Woro; Rita, Maria Rio; Supramono, Supramono 2025 Indonesia Role of business sustainability, patriotism of business actors, and digital transformation in increasing MSME tax compliance 6 Cai, Cheng; Zhou, Lianjie; Liu, Dongshuang 2025 China Dynamic relationship between tax reputation, digital transformation, and corporate tax compliance in financial markets 7 Chen, Shi; Liu, Zhongyi; Cai, Wanlin 2025 China Digital transformation and tax compliance in Chinese industrial sector 8 Louvieris, Panos; Ioannou, Georgios; White, Gareth 2024 USA Making Tax Smart Feasibility of Distributed Ledger Technology for Building Tax Compliance Functionality to Central Bank Digital Currency 9 Appiah, Thomas; Domeher, Daniel; Agana, Joseph Akadeagre 2024 Ghana Tax Knowledge, Trust in Government, and Voluntary Tax Compliance Insights From an Emerging Economy 10 Wijekoon, Nisansala; Sharma, Umesh; Samkin, Grant 2024 Sri Lanka Decision usefulness of SME financial statements in Sri Lanka 11 Bhat, Mohd Abass; Khan, Shagufta Tariq; Al Balushi, Yousuf Mohamed Zahran; Wedajo, Abel Dula; Haseeb, Mohammad 2024 Oman The digital frontier of Islamic tax compliance unveiling the influence of ICT as a moderator 12 Al-Okaily, Manaf 2024 Jordan Advancements and forecasts of digital taxation information systems usage and its impact on tax compliance does trust and awareness make difference
International Journal of Current Science Research and Review ISSN: 2581-8341 Volume 08 Issue 12 December 2025 DOI: 10.47191/ijcsrr/V8-i12-58, Impact Factor: 8.048 IJCSRR @ 2025 www.ijcsrr.org 6492 *Corresponding Author: Winda Wulandari Volume 08 Issue 12 December 2025 Available at: www.ijcsrr.org Page No. 6474-6493 13 Belahouaoui, Rida; Attak, El Houssain 2024 Morocco Exploring the relationship between taxpayers and tax authorities in the digital era evidence on tax compliance behavior in emerging economies 14 Belahouaoui, Rida; Attak, El Houssain 2024 Morocco Digital taxation, artificial intelligence and Tax Administration 3.0 improving tax compliance behavior - a systematic literature review using textometry (2016-2023) 15 Ebrahim, Amina; Castillo, Sebastián; Leyaro, Vincent; Swema, Ezekiel; Haule, Oswald 2024 Tanzania Bridging the Gap Unveiling the Potential of Tanzania s SMEs through VAT Insights 16 Yu, Changlin; Li, Yanming 2024 China Digitalization of tax collection and enterprises social security compliance 17 Khan, Muhammad Arsalan; Tjaraka, Heru 2024 Indonesia Tax justice and understanding MSME compliance with Tax Regulation No. 55 2022 in Surabaya, Indonesia 18 Masyhari, Abdul Kharis Al; Rachmadani, Wulan Suci ; Priatnasari, Yeni ; Basrowi, Basrowi 2024 Indonesia Optimizing state revenue through governmentdriven supply chain efficiency and fair corporate taxation practices 19 Amani, David 2024 Tanzania Modeling the impact of corporate legitimacy on tax compliance intention to small and mediumsized enterprises 20 Inegbedion, Henry; Okoye-uzu, Chinenye-Sylvia 2024 Nigeria Tax audit on tax revenue of SMEs in Nigeria 21 Balaskas, Stefanos; Nikolopoulos, Theofanis; Koutroumani, Maria; Rigou, Maria 2024 Greece Determinants of Tax Avoidance Intentions in Tourism SMEs The Mediating Role of Coercive Power, Digital Transformation, and the Moderating Effect of CSR 22 Ouyang, Jie; Liu, Shiyuan; Li, Haoran 2023 China How does the development of digital finance affect small business tax compliance Empirical evidence from China 23 Mamani Monrroy, Karen Yosio; Moreno-Leyva, Nelly Rosario; Santander, Kodi; Salinas, Shirley Eliza; Sánchez-Garcés, Jorge 2023 Peru Proposal of a guide for the interpretation, simplification of the regulatory process and good tax compliance, case of digital taxpayers, influencers 24 Jin, Peng; Feng, Zhangwei; Li, Guiping 2023 China The Effect of Platform Data Quality on Tax Compliance in Digital Economy A Multiagent Based Simulation 25 Alm, James; Burgstaller, Lilith; Domi, Arrita; März, Amanda; Kasper, Matthias 2023 Germany Nudges, Boosts, and Sludge Using New Behavioral Approaches to Improve Tax Compliance 26 Nartey, Edward 2023 Tax compliance of small and medium sized enterprises in Ghana
International Journal of Current Science Research and Review ISSN: 2581-8341 Volume 08 Issue 12 December 2025 DOI: 10.47191/ijcsrr/V8-i12-58, Impact Factor: 8.048 IJCSRR @ 2025 www.ijcsrr.org 6493 *Corresponding Author: Winda Wulandari Volume 08 Issue 12 December 2025 Available at: www.ijcsrr.org Page No. 6474-6493 27 Ojo, Azeez Olasunkanmi; Shittu, Saheed Akande 2023 Nigeria Value Added Tax compliance, and Small and Medium Enterprises (SMEs) Analysis of influential factors in Nigeria 28 Mbilla, Simon Akumbo Eugene 2023 Ghana Social drivers and tax revenue The mediation effect of tax compliance. Evidence from an emerging economy 29 Faúndez-Ugalde, Antonio; Toledo-Zúñiga, Patricia; CastroRodríguez, Pedro 2022 Chili Tax Sustainability Tax Transparency in Latin America and the Chilean Case 30 Alm, James; Kasper, Matthias 2022 Austria Using behavioural economics to understand tax compliance 31 Agusti, Rosalita Rachma; Rahman, Aulia Fuad 2022 Indonesia Determinants of tax attitude in small and medium enterprises: Evidence from Indonesia 32 Nguyen, Thu Hien 2022 Vietnam The Impact of Non-Economic Factors on Voluntary Tax Compliance Behavior A Case Study of Small and Medium Enterprises in Vietnam 33 Siimon, Õie Renata; Lukason, Oliver 2021 Estonia A Decision Support System for Corporate Tax Arrears Prediction 34 Bajrami, Etleva 2021 Albania Recognition of Taxes and Implementation of Tax Procedures by SMEs in Albania 35 Alshira`h Ahmad Farhan, AlShatnawi Hasan Mahmoud, AlOkaily Manaf, Lutfi Abdalwali, Alshirah Malek Hamed 2021 Jordan Do public governance and patriotism matter? Sales tax compliance among small and medium enterprises in developing countries: Jordanian evidence 36 Vincent, Olusegun 2021 Nigeria Assessing SMEs tax non-compliance behaviour in Sub-Saharan Africa (SSA): An insight from Nigeria 37 Vossler, Christian A.; McKee, Michael; Bruner, David M. 2021 USA Behavioral effects of tax withholding on tax compliance Implications for information initiatives 38 Duy, Nguyen Vu; Tran, Tien Quang 2021 Vietnam The influence of international standards on SME tax compliance in Vietnam Cite this Article: Wulandari, W., Djaddang, S., Suratno (2025). Digital Era Tax Compliance: A Systematic Review Integrating Behavioral, Technological, and Institutional Perspectives. International Journal of Current Science Research and Review, 8(12), pp. 6474-6493. DOI: https://doi.org/10.47191/ijcsrr/V8-i12-58