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ELIA 21, 2021, pp. 85-123 DOI: http://dx.doi.org/10.12795/elia.2021.i21.04 85 SPEECH ACTS IN TRAVEL BLOGS: USERS’ CORPUS-DRIVEN PRAGMATIC INTENTIONS AND DISCURSIVE REALISATIONS ACTOS DE HABLA EN EL BLOG DE VIAJES: INTENCIONES PRAGMÁTICAS Y REALIZACIONES DISCURSIVAS EN UN ESTUDIO GUIADO POR CORPUS Daniel Pascual Universidad de Zaragoza, Spain [email protected] Abstract Travel blogs epitomise an informal, digital environment where international users engage in dialogical interactions about their travelling experiences. While doing so, they deploy a range of pragmatic intentions to exchange information and build discussion. Speech acts (Searle, 1975) encapsulate those intentions, and are generally assumed to differ in their illocutionary force depending on users’ communicative needs, and on whether hosted in posts or in comments. This paper explores the frequency and saliency of speech acts in travel blogs, by undertaking a contrastive study as regards generic features in an exploratory corpus of 18 Englishmediated travel blog posts and 367 travel blog comments. The three circles of English (Bolton & Kachru, 2006) are used to balance bloggers’ sociolinguistic background and represent native and nonnative speakers. A corpus-driven typology of speech acts for the travel blog is designed, since aprioristic, traditional classifications
Speech Acts in Travel Blogs: Users’ Corpus-driven Pragmatic … ELIA 21, 2021, pp. 85-123 DOI: http://dx.doi.org/10.12795/elia.2021.i21.04 86 may not match users’ intentions in asynchronous, globalised, computer-mediated settings. Connections of particular speech acts with each of the generic instances, whether posts or comments, are revealed, and prototypical discursive realisations of those speech acts are qualitatively provided. The study unveils bloggers’ communicative practices and yields pragmatic and discursive resources users can handle to encode their pragmatic intentions in travel blog posts and comments. Keywords: digital communication, speech acts, travel blogs, posts and comments, discursive realisations. Resumen Los blogs de viajes proporcionan un entorno digital e informal en el que usuarios internacionales pueden interactuar sobre sus experiencias de viajes, intercambiar información y establecer un diálogo, respondiendo de esta manera a sus intenciones pragmáticas. Los actos de habla (Searle, 1975) recogen esas intenciones, variando en su fuerza ilocutiva según las necesidades comunicativas de los usuarios, y dependiendo de si aparecen en posts o comentarios. Este artículo explora la frecuencia y relevancia de los actos de habla en blogs de viajes, basándose en un estudio contrastivo de posts y comentarios centrado en rasgos genéricos y basado en un corpus exploratorio de 18 posts y 367 comentarios de blogs de viajes escritos en inglés. Se han escogido los tres círculos del inglés (Bolton & Kachru, 2006) para equilibrar el contexto sociolingüístico de los blogueros y representar a hablantes nativos y no nativos. Se ha diseñado una tipología de actos de habla derivada del corpus, ya que las clasificaciones tradicionales apriorísticas pueden no recoger las intenciones de los usuarios en entornos
Daniel Pascual ELIA 21, 2021, pp. 85-123 DOI: http://dx.doi.org/10.12795/elia.2021.i21.04 87 mediados por ordenador, globalizados y asíncronos. En el estudio, se exploran las conexiones entre ciertos actos de habla y cada género (posts y comentarios), y se ofrecen realizaciones discursivas prototípicas de los mismos de forma cualitativa. Así, se reflejan las prácticas comunicativas de los blogueros y se ofrecen recursos pragmáticos y discursivos para que los usuarios transmitan sus intenciones pragmáticas en los posts y comentarios del blog de viajes. Palabras clave: comunicación digital, actos de habla, blogs de viaje, posts y comentarios, realizaciones discursivas. 1. Digital discourse and the environment of the blog The ‘discourse’ users produce and consume, and therefore share and expect, is influenced by the host of platforms and media enabling digital communication. Their specific technical and communicative affordances “make possible very different forms of social interaction than those found in face-to-face conversation and traditional written texts” (Jones, Chik & Hafner, 2015, p. 1). This interaction is usually developed in English, as the international language of contact among speakers holding diverse sociocultural backgrounds. The ubiquity and immediacy of such encounters also trigger the evolution of digital discourse through the ways users shift and adapt their discursive and linguistic choices. Hence, users’ digital practices are worth analysing, as they are embedded in purposeful, context-sensitive communicative events. This premise is approached in this paper by focusing on the travel blog and by sketching users’ salient pragmatic intentions in the form of speech acts. Research into blogs as an object of enquiry portraying features of digital settings has long sparked academic attention from various
Speech Acts in Travel Blogs: Users’ Corpus-driven Pragmatic … ELIA 21, 2021, pp. 85-123 DOI: http://dx.doi.org/10.12795/elia.2021.i21.04 88 analytical approaches. Blogs are “notoriously hard to define since there is widespread variation with regard to their social properties, i.e., the aim, purpose, topic, size of blog, number of active participants, etc.” (Bolander, 2012, p. 1608) and “possess an explicit social orientation and a purpose of interaction with other users” (Yus, 2011, p. 94). Furthermore, they enable an informal style falling in-between the oral and the written modes. Accordingly, blogs render a potentially high level of dialogicity and interactivity, and drive users to leverage Web 2.0 affordances in their practices to fulfil their communicative needs. Efforts to conceptualise blogs have recurrently revolved around two main concerns: their generic integrity and the (dis)similarities among blogs of diverse topics. In trying to define the generic features of blogs and identify their structure, conventions and affordances, they have been differently conceived of by scholars as texts, documents, genres, media and digital platforms. Such lack of consensus is emphasised by the instability and hybridity present in blogs with respect to other texts and genres, both online and offline (Herring et al., 2005). The pragmatic analysis in this paper departs from the vantage point of blogs as digital genres (Herring et al., 2005; Myers, 2010; Heyd, 2016), more precisely understood as a multiplicity of discursive genres, and not as a single one (Miller & Shepherd, 2009). Lomborg (2011) contends a finer distinction between the blog as a software genre, “based on [its] communicative characteristics and interactive functions” and functional genres within the blog, “characterised by specific communicative purposes and social uses” (p. 58). This divide is employed to consider travel blog posts and comments as situated generic instances in the overall digital setting of the travel blog (Pascual, 2018). As such, they have clearly defined communicative
Daniel Pascual ELIA 21, 2021, pp. 85-123 DOI: http://dx.doi.org/10.12795/elia.2021.i21.04 89 purposes, and together make up a “genre chain” (Bhatia, 2004; Swales, 2004), evidenced in the necessary appearance of posts for comments to be produced. The structural and linguistic features of blogs have also been researched in relation to their overriding topic, with analyses focusing on corporate blogs (Puschmann, 2010), science blogs (Mauranen, 2013, Jarreau, 2015), economics blogs (Bondi, 2018), academic blogs (Kirkup, 2010; Kuteeva, 2016) and travel blogs (Goethals, 2013; Luzón, 2016). The travel blog, as the present object under scrutiny, entails an instance of informal, globalised, non-face-to-face digital communication involving speakers from heterogeneous sociocultural backgrounds. Whereas the study of users’ linguistic practices in travel blogs has been undertaken from the standpoints of English as a Lingua Franca (Luzón 2016), ethnography (Goethals, 2013, Magasic, 2014) and narrative analysis (Bosangit et al., 2015), in my view there is still a gap in analysing travel blogs from pragmatic approaches, which may look further into their communicative potential and the construction of users’ intents. Moreover, “the pragmatic ties that exist between blog posts and their associated reader comments […] have not been studied extensively from a linguistic perspective to date” (Lutzky & Lee, 2018, p. 173). In view of the above, this paper seeks to answer the following research questions: RQ1. What are the most frequent speech acts employed in Englishwritten international travel blogs? RQ2. How are speech acts distributed, in terms of frequency and choice, in travel blog posts and in comments? RQ3. What prototypical discursive features instantiate speech acts prominent in travel blogs?
Speech Acts in Travel Blogs: Users’ Corpus-driven Pragmatic … ELIA 21, 2021, pp. 85-123 DOI: http://dx.doi.org/10.12795/elia.2021.i21.04 90 2. Affordances in the travel blog: a communicative, digital setting In the broad discourse of tourism, the travel blog coexists with other digital genres, for example, travel community fora, travel-rating sites, online touristic guides and multimodal trip videos. Its overarching aim is to widely circulate knowledge, experiences and attitudes concerning travelling to establish a dialogic bridge between promoters of tourist destinations and prospective tourists of those destinations (Gotti et al., 2017). More specifically, the communicative purpose of travel blog posts is “to describe to the audience trustworthy information about a place and the experiences that a person has lived there”, while comments are geared towards showing “the reader’s attitude towards the narrative of a post, in terms of structure, content and style” (Pascual, 2020, p. 183). Most features of the travel blog, both technical and userdependent, comply with general affordances and constraints of the blog space: asynchronous communication, sustained participation, immediate response and reverse chronological order of publications. Yet, some specificities nuance the situated communicative exchanges in this digital environment, and shape the deployment of users’ pragmatic intents. Travel blogs “straddle the boundaries between publication and process, between writing towards others and writing for oneself” (Mortensen & Walker, 2002, p. 256). They channel the tourist’s voice through the eager publication and evaluation of testimonials about trips. This brings about the interweaving of the intrapersonal and the interpersonal, since texts are neither entirely private and conventional, as in a diary, nor entirely public and sophisticated, as exclusively produced to be read or seen (Pascual, 2018). The resulting interplay reinforces a strongly hybrid generic nature, promoting a great level of engagement in the travel blog, and
Daniel Pascual ELIA 21, 2021, pp. 85-123 DOI: http://dx.doi.org/10.12795/elia.2021.i21.04 91 a supportive and collaborative nature that users maximise in order to share information, thoughts and experiences (Luzón, 2016). The travel blog is also prominent in its intertextual potential, since bloggers and readers can make multiple connections with a network of other texts. These may be authored by members of the same discourse community (mainly in the form of other blog posts and comments, and About pages where users can meet bloggers) or may drive users to external sources related to a post or a comment published (e.g. Wikipedia entries, hotel websites, YouTube videos). This complex level of intertextuality may not be as exploited in other thematic blogs and is overly evidenced in the recurrent provision of hyperlinks. In agreement with Vásquez (2015), meaning does not lie in a unique text in travel blogs (posts or comments), but is fully constructed by attending to users’ textual practices and to the many embedded layers of already existing texts. Publishing texts constitutes, simultaneously, the reaction and result of an earlier utterance and the beginning of a new communicative situation, letting interactants give each other instant input and feedback. Discursive resources support those intertextual connections so that users can clearly convey their pragmatic intentions and bloggers can invite readers to choose their own “navigating mode” (Askehave & Nielsen, 2005). Users, then, create individual paths to consume the travel blog content as desired, based on its saliency and appeal and their communicative needs. Travel blogs also imply a high degree of intersubjectivity, in that “knowing or understanding is not an individual endeavour but rather is socially situated” (Anderson, 2008, p. 468). Both writers and readers share close interests and concerns, which are (un)consciously conveyed in the roles they play when interacting, and are captured in
Speech Acts in Travel Blogs: Users’ Corpus-driven Pragmatic … ELIA 21, 2021, pp. 85-123 DOI: http://dx.doi.org/10.12795/elia.2021.i21.04 92 their pragmatic and linguistic decisions. Travel blogs leverage dynamic exchanges that challenge the conceptions of what it means to be writers and readers, as much as the boundaries of what frames a text in online environments (Davies & Merchant, 2007). Unlike other blogs (e.g. research, science or academic blogs), commenters are naturally invited to introduce their own narrative in an entry, offering a complementary –similar or fully different– perspective to the blogger’s. By publishing comments, a sequence of turns is enacted in which all users co-construct the interaction and go beyond the blogger-reader dichotomy (Bolander, 2012). Hence, intersubjectivity in travel blogs is a decisive aspect in the expression of users’ autobiographical narratives and communicative purposes, as it fosters individual reflectivity and social intelligibility and has an effect on the active readers of both generic practices: posts and comments. Thus, users’ discursive choices carry pragmatic and subjective value and contribute to the meaning-making processes which build the space of the travel blog, and which can involve linguistic and multimodal mechanisms, i.e. pictures, videos and hyperlinks. The affordances shared with other types of blog and the specific characteristics of travel blogs as a digital genre where posts and comments emerge have been discussed in this section, stressing their engaging potential and their level of intertextuality and intersubjectivity. Next, users’ communicative intentions are pragmatically explored from the framework of Speech Act Theory. 3. Speech acts: from intention to realisation Speech Act Theory “has been one of the most important pillars of pragmatic research” (Jucker, 2018, p. 7) to conceptualise how utterances employed in interactions perform a particular action, and thus reveal
Daniel Pascual ELIA 21, 2021, pp. 85-123 DOI: http://dx.doi.org/10.12795/elia.2021.i21.04 93 users’ various pragmatic intents. Five categories of speech acts were proposed by Searle (1976) to cater for users’ overriding intents when communicating: representatives, directives, expressives, declaratives and commisives, which then may encompass more fine-grained speech acts disclosing speakers’ intended purposes. These can be made explicit from the propositional content of an utterance or can be occluded. If occluded, implicatures are triggered, which the recipient needs to retrieve to figure out speakers’ full intended meaning from what is meant, but not openly said (Mey, 2001). This distinction sets the limits between locutionary and illocutionary forces, that is, between direct speech acts, where there is textually literal evidence, and indirect speech acts, where “the speaker communicates to the hearer more than he actually says by way of relying on their mutually shared background information, [and] the general powers of rationality and inference” (Searle, 1975, p. 61). Therefore, there is a hidden agenda which speakers encode in the meaning of their utterances surreptitiously because they do not need or want to state it openly (Robinson, 2006) and which, in turn, recipients should decode and understand to ensure fruitful interaction. Reasons to conceal speakers’ utmost intents in an utterance include common knowledge between speaker and audience that renders unnecessary spelling them out, the pursuit of spontaneous or humorous effects, and the accomplishment of a communicative intent without speaker’s overt recognition. Potential implicitness in speakers’ utterances makes us regard speech acts as doubly pragmatic, as their illocutionary force conveys more complex or sophisticated meanings than simple statements, and they may also instantiate these meanings in unconventional implicit ways substituting expected typical realisations (Grundy, 2000). Yet, “[w]here to draw the line between an explicit and an implicit speech act or
Speech Acts in Travel Blogs: Users’ Corpus-driven Pragmatic … ELIA 21, 2021, pp. 85-123 DOI: http://dx.doi.org/10.12795/elia.2021.i21.04 100 Instances of representatives comprise claiming, hypothesising, exaggerating and agreeing. They all “commit the speaker (in varying degrees) to something being the case, to the truth of the expressed proposition” (Searle, 1976, p. 10). These are salient speech acts by which bloggers and commenters negotiate their discourse choices and assess them in terms of what is true or false. Exaggerating entails claiming one’s reality out of proportion, thus deploying categorical, biased assertives for additional effects on the readership, such as persuasion and alignment. In turn, hypothesising refers to personal predictions, future intentions and speculative situations, by which users guess the (un)truth of a situation, but are not certain about it. Lastly, agreeing has been fitted into this category, as it refers to the explicit expression of concordance with a proposition. Therefore, it does not imply an expressive speech act, and what others (e.g. Ronan, 2015) have considered within this category as “(dis)agreement” in connection with politeness. Directives standing out in the corpus include commanding (stating an order), asking (including questioning and requesting) and advising (when suggesting recommendations to blog participants). They contribute to enhancing the addressivity and the bidirectionality in the travel blog in an asynchronous way that might or might not be taken up. Even in the case of commanding, these three categories may constitute “qualitatively different forms of social action from utterances which strongly urge the reader to act in a certain way” (Hyland, 2002, p. 216). Finally, five salient expressives have been identified as speech acts helping speakers put into words the way they feel about a particular situation (Searle, 1975). The categories of thanking and lamenting stem from Norrick’s framework on expressive speech acts
Daniel Pascual ELIA 21, 2021, pp. 85-123 DOI: http://dx.doi.org/10.12795/elia.2021.i21.04 101 (1978), and reinforce positive feelings and expressions of regret based on users’ actions. In turn, wishing is borrowed as an emotive highlighted by Maíz-Arévalo (2017) in her research on e-chats. Praising and criticising are proposed by Searle & Vanderveken (1985), assuming that “to express approval (or disapproval) of something always commits the speaker to presupposing that is good (or bad)” (p. 191). Taken together, the speech acts of wishing and praising would embody what Jucker (2009) contends as “compliments”. After this account of the corpus-driven typology of speech acts serving as the analytical tool for studying discourse in travel blogs, the function and frequency of these speech acts are explored, and connections with their recurrent discursive and linguistic instantiations are offered. 5.2. Intergeneric frequency of speech acts in travel blogs In this section, results of each speech act are presented from an intergeneric perspective to underline possible differences in frequency and use (Table 3)2. Prototypical realisations of speech acts are then identified when repeatedly traced in the corpus, to represent “the predictability of […] expressions which frequently occur in connection with a particular type of speech intent” (Stadler, 2011, p. 39). Table 3: Occurrences and frequencies of speech acts contrasting travel blog posts and comments. Speech act typology Total in corpus Posts Comments Tokens Tokens Ratio Tokens Ratio REPRESENTATIVES 2139 1070 50% 1069 50%
Speech Acts in Travel Blogs: Users’ Corpus-driven Pragmatic … ELIA 21, 2021, pp. 85-123 DOI: http://dx.doi.org/10.12795/elia.2021.i21.04 102 Claiming 1248 732 59% 516 41% Exaggerating 338 180 53% 158 47% Hypothesising 362 148 41% 214 59% Agreeing 191 10 5% 181 95% DIRECTIVES 1115 778 70% 337 30% Commanding 356 281 79% 75 21% Asking 207 117 57% 90 43% Advising 552 380 69% 172 31% EXPRESSIVES 1791 548 31% 1243 69% Thanking 233 30 13% 203 87% Wishing 142 20 14% 122 86% Praising 892 278 31% 614 69% Crticising 367 161 44% 206 56% Lamenting 157 59 38% 98 62% Within the scope of representative speech acts, which are found in the corpus as frequently in travel blog posts as in comments, claiming occurs slightly more frequently in travel blog posts. Bloggers deploy claiming speech acts to make generalisations and share assertive opinions through their narratives, thus attempting to increase their credibility and trust on the audience and showing expertise and knowledge about the experience described. This is the case of the aside shown in (1). The performative verb say positions the claim as plainly visible and the full capitalisation of the word functions as an attention-getter for readers to believe what they are
Daniel Pascual ELIA 21, 2021, pp. 85-123 DOI: http://dx.doi.org/10.12795/elia.2021.i21.04 103 reading. Likewise, commenters use claiming to a great extent (41%) in order to emphasise the validity of the information they provide, whether conforming or contesting to the blogger’s. Most users, therefore, deploy this speech act to position themselves as much trusted authors as the blogger and to make readers certain that their comments are genuine. In example 2, this trustworthiness is highlighted by the use of an emphatic do . (1) (And I say that as someone who NEVER goes on guided tours.) (GANN1) (2) But, I do remember falling off the board, forgetting it was tied to my leg. (NMNS2-9)3 Exaggerating also shows a balanced distribution, although it is a little higher in posts (53%) than in comments (47%). This speech act expresses a rhetorical change in users’ discourse based on hyperbolic and potentially biased accounts of the places and the anecdotes reviewed. This brings about an easy identification of the illocutionary force and evaluation conveyed by bloggers or commenters, and makes the narrative more memorable for the audience. A great variability of linguistic resources may allow for the instantiations of these exaggerations, for instance, similes (3), metaphors (4) and boosting devices (5). While in (3), exaggerating is introduced in the post as a figure of speech conveying a poetic effect in the narration, examples (4) and (5) display the use of the speech act to catch the readership’s attention, by offering hyperbolic, visual images and by seeking a humorous effect, respectively. (3) I’ve spent my days indulging in the country’s sumptuous gastronomy […], as though nothing else in the world matters. (SSNN1)
Speech Acts in Travel Blogs: Users’ Corpus-driven Pragmatic … ELIA 21, 2021, pp. 85-123 DOI: http://dx.doi.org/10.12795/elia.2021.i21.04 104 (4) I’m literally dying to know what camera you’re using? (IANN2-7) (5) […] –particularly the humidity… my goodness it really made me look awful in some of my photos there haha! (HWNS1-18) Hypothesising is more frequent in travel blog comments (59%) than in posts (41%), but is similarly employed in both to provide users in the blogosphere with imaginary and alternative situations. These are interwoven in the monologic narrative unfolded by bloggers and interspersed in the dialogic discussion among users. By hypothesising, users purport to integrate their reflective and inventive insights, creating intimacy with the audience (6). Consequently, it fosters intersubjectivity in the travel blog and invites the audience to react to unreal scenarios that they may encounter in the places described or to analogous situations they have already experienced. In both posts and comments, it is geared towards the assumption and anticipation of what readers might think or feel about something (7, 8). Characteristic mechanisms to instantiate this speech act include adverbials conveying uncertainty and probability (6, 7); syntactic constructions such as conditional sentences and modal verbs expressing deduction (8) and performative verbs like imagine, wonder, look like and guess (9). (6) Maybe the hope of finding yourself somewhere just like that is a bit too much pressure to put on a place (LTNN1) (7) Be sure to take at least two days – quite probably you will be left longing for more. (GANN1) (8) Georgia must be like a go to place for Lord of the Rings fans (SSNN1-14)
Daniel Pascual ELIA 21, 2021, pp. 85-123 DOI: http://dx.doi.org/10.12795/elia.2021.i21.04 105 (9) I usually hate crowds, but I guess I’d bear them for a book fair though! (SSNN2-4) Agreeing is markedly characteristic of travel blog comments (95%), in that it enables users to support the narrative read and concur with the blogger’s experience, thus matching the communicative purpose of this generic instance. Consequently, the positive face of the users being agreed with is fostered. An interesting finding lies in the instantiation of this speech act: only 31 occurrences (16% of the total) have to do with the performative verb agree –as in (10), so users tend to favour an illocutionary force that does not disclose the agreement in such an explicit way. The use of second pronouns is normally promoted to do so, accompanied by markers such as like (11) and same (12) as complementary resources. (10) I’d have to agree with you Ashley! (NMNS3-2) (11) I know that for the most part, like you said, that the drivers are normal people like you and me (GANN2-5) (12) I feel the same way as you, Censie! (IANN1-8) In the set of directives, commanding , which implies stating an order to other users, is visibly more prominent in posts (79%) than in comments (21%). This is due to an authorial position of the blogger and to the inclusion of descriptive and invitation moves in the posts, where users are invited to perform an action related to the trip or to participate in the blog (Pascual, 2018). Typically realised through imperative forms, this speech act entails a strong locutionary force, but rarely represents a threatening act for readers. Actually, users’ commands are regularly encoded through indirect
Speech Acts in Travel Blogs: Users’ Corpus-driven Pragmatic … ELIA 21, 2021, pp. 85-123 DOI: http://dx.doi.org/10.12795/elia.2021.i21.04 106 choices, not aimed at imposing something, but rather at suggesting it, in the shape of a more straightforward resource, as shown in (13) and (14): (13) Rest assured, you can easily survey your choices because there is a directory of all the shops on every floor (IANN3) (14) Sit back and watch Sri Lanka go by – you won’t be disappointed. (HWNS1) Remarkably, asking turned out to be more frequent in travel blog posts than in comments (57% vs. 43%). This finding may hint at the dialogical nature of travel blogs, which is already fostered in the original posts that will enable subsequent discussion. Bloggers bear in mind their audience and pose direct questions users are supposed to answer. Linguistic realisations for this speech act are constrained to direct questions, which may omit the question marks as traits of informal digital discourse, and the performative verb wonder (15). In (16), the open direct question finishes the post and prompts the readership’s response in the comments section. In comments, asking is addressed to directly elicit extra or missing information from bloggers and to request their help straightforwardly (17). Other questions, of a rather rhetorical type, are also offered as engagement mechanisms to invite readers to reflect on travelling issues (18) (15) Me again! Just wondering if there are trains to the following locations because I am potentially planning a trip to Sri Lanka next summer. (HWNS1-9) (16) What were (are) your impressions of Georgia, the country? (SSNN2)
Daniel Pascual ELIA 21, 2021, pp. 85-123 DOI: http://dx.doi.org/10.12795/elia.2021.i21.04 107 (17) We did try to book a trip via intrepid with your discount code. However this seems not to work. Is this because our departure will be in 2017? (NMNS1-18) (18) What’s the use in traveling to the other side of the world if it were to see the same thing we see at home every day? (LTNN3-20) The speech act of advising is framed within the communicative purposes of both travel posts and comments, since it involves sharing recommendations and tips with blog participants. Yet, it displays a higher frequency in posts (69%), because the blogger’s ultimate aim is to offer detailed advice and feedback on their trip experience. It is called for to acknowledge that boundaries between advising and commanding represented most cases of disagreement in the intra-rater reliability coding due to their potential overlapping and their illocutionary force. This speech act entails the greatest variety of discursive realisations in the sample analysed. Prominent resources embodying this speech act comprise performative verbs ( recommend, suggest, advise ) and modal verbs ( should, ought to ), reinforcing the locutionary force in speakers’ intention, as well as imperative forms (e.g. Be sure to, Don’t forget to ), the conditional phrase If I were you and the inclusive expression Let’s + verb . Example (19) is a post excerpt, displaying many of the mentioned features, where the blogger strongly shares useful tips to prospective travellers. Example (20) epitomises the milder way of advising distinctive of travel blog comments, where users are eager to offer further advice back based on their experience. (19) Avoid sunburn and cover your upper arms […] I advise you to wear pants, [...] You should have your stuff in a
Speech Acts in Travel Blogs: Users’ Corpus-driven Pragmatic … ELIA 21, 2021, pp. 85-123 DOI: http://dx.doi.org/10.12795/elia.2021.i21.04 108 single bag […] Don’t carry too much stuff around –pack lighter and smarter. (GANN2) (20) I think you should visit Tbilisi […] I guess it will be better if you choose a guest house in Stepantsminda. In Tbilisi your hostel should be near to old Tbilisi […]. (SSNN1-18) With respect to expressive speech acts, thanking is clearly associated with the communicative purpose of travel blog comments (87%), where users may express their stance and gratitude for bloggers’ narrative and advice as a way of politeness and feedback (21, 22). Likewise, the blogger may also participate in the discussion and thank users back (23). This is actually the most recurrent speech act in bloggers’ replies to preceding comments. Evidence from the sample of comments underlines a predominant locutionary force in users’ intention to make thanking explicit. In posts, examples hint at a different usage, as thanking normally involves an external addressee –a person or institution out of the tourism sector – that somehow contributed to the travelling experience (24). Furthermore, this speech act is sometimes performed as a narrative strategy to offer general reflections geared towards abstract entities or specific places, like in (25), referring to the city of Trinidad, Cuba. Linguistic realisations for thanking someone are fairly limited to two main instantiations: the phrase Thank(s) (you) for , followed by either a noun or a gerund (23), and adjectives semantically conveying the same function, like grateful or glad (22) . Other resources sometimes discerned comprise the expression cheers (21), and the use of the verb appreciate performatively (23).
Daniel Pascual ELIA 21, 2021, pp. 85-123 DOI: http://dx.doi.org/10.12795/elia.2021.i21.04 109 (21) Beautiful. Thank you so much for sharing. I agree with Raastha: this is a bucket list landscape. Cheers. Wendy (SSNN3-11) (22) I still have to visit Iceland, but it’s on my list and I’m grateful for your post about Reykjavik. (NMNS3-10) (23) Thank you, Naomi! I really appreciate your words, thank you for reading! (GANN3-2) (24) Disclaimer: Thanks to Hidden Hills Villas for hosting me (IANN1) (25) You made me realize this, you showed me the kind of traveller I want to be, and for that I want to thank you. (LTNN2) As in the previous case, wishing falls into the rationale of travel blog comments (86%) rather than posts (14%). This speech act is enhanced to make users’ thoughts on the blogger’s narrative explicit and public, and to show positive stance towards the blogger or a situation. As such, it may perform more nuanced illocutionary functions, for instance, conveying users’ deep hopes towards a person (26) or a place (27), longing for past memories in a reflective and subjective way (28), and bidding farewell to the blogger (29). As exemplified in the extracts below, realisations are not so varied and tend to be enacted by the use of the performative verb wish and verbs mediating an analogous meaning ( hope , want ), or by adding emphasis through boosters like really that level up the emotion conveyed in the utterance (30). (26) I hope the same for you too! You will absolutely love it, I'm sure ;D (IANN1-9)
Speech Acts in Travel Blogs: Users’ Corpus-driven Pragmatic … ELIA 21, 2021, pp. 85-123 DOI: http://dx.doi.org/10.12795/elia.2021.i21.04 116 the rhetorical effects sought by users. Thanking, wishing and praising stand out as dialogic speech acts that contribute to the positive image of the addressee, whether bloggers or other readers. This is confirmed by the strategic use of other speech acts like criticising , where the predominance of the illocutionary force is clearly recognisable in users’ mild utterances. Concerning research question 3, dissimilar insights have been gained as for the variability of the discursive and linguistic realisations of the speech acts analysed. While some speech acts are rather limited in their discursive configuration to performative verbs and formulaic expressions and tend to be deployed with a clear locutionary force (e.g. commanding, lamenting, thanking ), users favour illocutionary instantiations for other speech acts that were expected not to follow this trend and, thus, open up a broader array of discursive choices (e.g. claiming, agreeing ). In general, remarkable speech acts at the core of the communicative purposes of the travel blog post and comment show a great deal of mechanisms to instantiate users’ intentions, those cases including advising , praising, criticising and hypothesising . Patterns traced in the realisations of these speech acts comprise, among other options, modal verbs and conditional clauses for advising ; boosters and non-verbal phrases for praising ; rhetorical questions and concessive linkers for criticising ; and adverbials and expressions of deduction for hypothesising. In any case, the overarching heterogeneity in users’ choices evidenced in the corpus to encode their intentions points at malleable pragmatic indicators and informal discursive traits to interact online in digital settings like the travel blog. Such a complexity in decoding users’ intentions reinforces the need to carefully consider the context and
Daniel Pascual ELIA 21, 2021, pp. 85-123 DOI: http://dx.doi.org/10.12795/elia.2021.i21.04 117 the co-text in travel blog communication so as to grasp the full meaning potential in users’ interaction through posts and comments. As regards the limitations of this study, it would be advisable to compile a larger corpus keeping the balance among the three circles of English, and then to replicate the typology and confirm the findings and implications drawn in this paper. Yet, this would require a large amount of time, considering that a one-to-one correspondence between users’ intentions and speech acts is not possible. To that respect, subjective decisions might have been made in the identification and analysis of speech acts, because of the great fuzziness of pragmatic boundaries and the variability of linguistic realisations to convey users’ intended meanings, even when the typology and the codification of the corpus have been exhaustively revised. Finally, retrieving more detailed sociolinguistic information about bloggers and readers may also enhance the understanding of the context where travel blog communication takes place. In future research, results from the travel blog could be also contrasted with the use of speech acts in other thematic blogs (e.g. academic, scientific, food blogs) and other digital genres within the discourse of tourism, to observe similarities and differences in the range of speech acts employed and the realisations preferred. The role played by multimodal items (e.g. pictures, videos, logos) in the architecture and layout of travel blog entries, on the one hand, and in the narratives of travel blog posts and comments, on the other, can be worth exploring, too. Overall, analysing digital genres, such as those developed in travel blogs, may be fruitful from a linguistic and especially pragmatic perspective to comprehend how communication is taking
Speech Acts in Travel Blogs: Users’ Corpus-driven Pragmatic … ELIA 21, 2021, pp. 85-123 DOI: http://dx.doi.org/10.12795/elia.2021.i21.04 118 place and evolving online. A situated speech act analysis that is not entirely aprioristic and considers the context of communication is advantageous to recognise digital users’ expectations and possibilities when interacting through a particular digital genre. The variability of instantiations of the pragmatic intents, as shown in the analysis above, enables international speakers to choose the forms and structures that best fit their communicative purposes. Following this functional approach may be useful to international speakers of English to appropriately develop pragmatic and communicative skills, while engaging in real-life meaningful global digital interactions. Acknowledgments I am truly grateful to Dr Rosa Lorés and Dr Pilar Mur-Dueñas for their constant support and their valuable suggestions in the development of this study. This research was supported by the Spanish Ministerio de Economía, Industria y Competitividad as part of the InterGedi research project (Interpersonality in Digital Genres, FFI2017-84205-P), and by the research group CIRES ( Comunicación y Retos Sociales ), financed by the Diputación General de Aragón (H16_20R). This is also a contribution to the IEDIS Institute ( Instituto Universitario de Investigación en Empleo, Sociedad Digital y Sostenibilidad ) at the Universidad de Zaragoza. Notes 1 The corpus was compiled at the end of 2018 as part of a larger study. Sufficient time after the publication of posts was needed to ensure a representative number of comments and replies. 2 Ratio per 1,000 words has not been provided due to the very similar size of the corpus of travel blog posts versus comments. Hence, speech act distribution may be more clearly illustrated through frequencies. 3 References to examples display the tag for blogs (two first letters), users’ relation to the English language (NS for native speakers and NN for nonnative speakers), the number of post (up to three), and a dash and an extra number for comments in the respective post.
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