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Innovative Solutions To Acquire Learning to Learn (INSTALL): final report : public part

González Monteagudo, José; Padilla Carmona, María Teresa; Freda, Maria F.

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517750-LLP-1-2011-1-IT-ERASMUS Innovative Solutions To Acquire Learning to Learn / INSTALL Final Report Public Part Innovative Solutions to Acquire Learning to Learn - INSTALL 517750-LLP-1-2011-1-IT-ERASMUS-ESIN 2 / 28 Project information Project acronym: INSTALL Project title: Innovative Solutions To Acquire Learning to Learn Project number: 517750-LLP-1-2011-1-IT-ERASMUS-ESIN Sub-programme or KA: Erasmus Multilateral Projects Project website: http://www.installproject.eu/ Reporting period: From 01/10/2011 To 31/03/2014 Report version: 1 Date of preparation: 29/05/2014 Beneficiary organisation: Centro di Ateneo SINAPSI Project coordinator: Prof. Maria Francesca Freda Project coordinator organisation: Centro di Ateneo SINAPSI Project coordinator telephone number: +390812535453 Project coordinator email address: [email protected], [email protected] This project has been funded with support from the European Commission. This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein. © 2008 Copyright Education, Audiovisual & Culture Executive Agency. The document may be freely copied and distributed provided that no modifications are made, that the source is acknowledged and that this copyright notice is included. Innovative Solutions to Acquire Learning to Learn - INSTALL 517750-LLP-1-2011-1-IT-ERASMUS-ESIN 3 / 28 Executive Summary This report describes the progress of the implementation of the INSTALL project. It deals with the advances made regarding its implementation, including the project objectives, approach, outcomes and results, partnership, plans for future, and contribution to the EU policies. The project is focused on preventing drop-out in higher education institutions in relation to non-traditional students on undergraduate degree programmes. With the growth of mass higher education systems retention has become an important and rising concern for policy-makers at national and European levels. It is considered as a measure of the efficiency of higher education with implications in terms of the needs of the economy and as a return on investment for individuals, society and the whole EU. The project objectives were designed to help improve the learning to learn experiences of disadvantaged and non-traditional students in HE. The project outcomes contributed to enable staff in higher education and policy-makers more widely to achieve this objective through improved practice across Europe. The concrete aim of the project was to develop, test, fine-tune and validate the innovative methodology of the Narrative Mediation Path (NMP) and integrating them into the current services offered by the universities to their students, in order to contribute to the development of a more flexible and inclusive university cycle. The NMP was based on currently widely-used psychological methods, to concretely help students in acquiring/enhancing the L2L key competence. The concrete objective of INSTALL was to improve the L2L competence of disadvantaged-non- traditional students through the use of the innovative NMP. Also, INSTALL aimed to empower the tertiary education system to more precisely tailor flexible learning paths for disadvantaged-non-traditional students in view of their specific needs identified through the NMP. The methodology hinged on merging 4 narrative models (Metaphoric, Iconographic, Writing and Bodily) combined and consolidated into the innovative NMP. The NMP used the different sensorial channels to facilitate the mentalization process among participating students and further empower them to acquire/enhance the “Learning To Learn” key competence, ultimately increasing their completion rates and academic achievement. The first project activities were focused on two main objectives:1) to define the profile of disadvantaged-non-traditional students, and 2) to define mechanisms to combine the four Mediation Modules based on different sensory channels. Next, the Consortium focused on the modelling and development of the NMP to sustain the acquisition of the Learning to Learn competence among the disadvantaged-non- traditional students through enhanced mediation. The aim was to increase the Learning to Learn competence in order to decrease university drop-out and increase academic performance. The activities designed to deliver, test, fine-tune and validate the NMP are divided into five main phases: 1), research and modelling 2) two cycles of testing the NMP with the student target groups, 3) two cycles of evaluation, 4) two cycles of finetuning, and 5) final validation of the NMP. Innovative Solutions to Acquire Learning to Learn - INSTALL 517750-LLP-1-2011-1-IT-ERASMUS-ESIN 4 / 28 Each validation cycle consisted in: the selection of students who attended the training cycle, the delivery of an integrated series of 7 meetings of 2.00-2.30 hours each, the administration of both competence and perceived efficiency area tools to the participant students, data analysis, and the fine-tuning of both the evaluation tools and the finalized NMP training model. Thestudents’performancewas monitored during one semester of studies, tracking their improvements in terms of academic achievement as well as their personal attitude towards their university studies. Comments were collected, benchmarked and used to fine-tune the results and produce the final validated version of the main deliverables. This project was carried out by a consortium of four universities from a geographical spread from across Europe, representing the south, east, west and north. All partners had extensive experience of research in this field, although they were from different disciplinary backgrounds such as psychology and pedagogy, which has facilitated a better and broader understanding of the issues. The main aim of INSTALL was to prevent the phenomenon of dropping out, while improving the quality of educational paths at university. Specifically, the project had the following objectives: • To provide university students with new competencies to be used during their educational path at university as well as in the world of work; in particular, the project aims at developing and enhancing the Learning to Learn key competence; • To provide innovative models of teaching and learning useful to acquire Learning to Learn. This means aiming at a more flexible education, inspired by concepts such as fairness and excellence, in line with the demands of the European Commission; • To prevent the drop-out phenomenon through the innovative approach of using narrative devices; • To enable university students to fully reap the benefits of higher education in a lifelong learning perspective. During the lifetime of the project, a large number of results have been achieved and diverse products developed. - The Baseline Report was drawn up. It consolidates the findings and results of the research and analysis of the disadvantaged-non-traditional students. The Report identifies the specific needs of the target group. In addition, the Report highlights the most suitable combination of the sensorial mediation Modules that, once combined in the NMP, sustains the reflective process of mentalisation and mediation. - The 4 day Induction Workshop was held in Naples in June 2012. It enabled the Mediators to apply the NMP and Modules in their respective contexts. Upon return to their countries, the partners’ representatives delivered the Induction Workshop to operators with previous experience in applied psychology, who became the Mediators who applied the NMP to the students. - The Operational Manual and Guidelines for Trainers was delivered. It describes the guidelines on how to use the NMP and the related modules to achieve the mediation outcome. The Manual incorporates a specific set of operational Innovative Solutions to Acquire Learning to Learn - INSTALL 517750-LLP-1-2011-1-IT-ERASMUS-ESIN 5 / 28 guidelines designed to properly empower the Narrative Group Trainers who will moderate the NMP and facilitate the mediation of the participating students. - The Toolkit for Students was realized. It collects a set of learning tools to allow participating students to fully benefit from the NMP. The Toolkit contains a set of learning materials and handouts, specifically related to each narrative code: the Metaphorical Module, Iconographic Module, Writing Module, and Bodily Module. - The two rounds of the NMP were delivered in Italy, Spain, Romania and Ireland. In total, 198 students participated in the NMP training course in 4 partner countries. - The two validation phases were carried out. Specific validation materials have been created. Each partner administered the evaluation tools to students and to Narrative Group Trainers (NGTs) during the two INSTALL rounds. The related data were analyzed and were useful to fine tune the NMP. - The Final Test & Validation Report was delivered. It describes the analyses and results of the two validation cycles. - The main deliverables were fine-tuned taking into consideration the feedback of an “ExternalINSTALLQualityCommittee”,composedof5experts in the field from 5 different countries. The External Committee's feedback was collected by using a specifically-designed questionnaire for each deliverable. Each of these reports were thoroughly analyzed and discussed among partners in order to identify the potential issues to be modified in the deliverables, as well as the best way to integrate the main proposals received from the Associated Partners. After the discussion, all deliverables were fine-tuned. - The Internal evaluation was carried out. It aimed to offer a structure to monitor all activities realized and results produced during the project, and evaluate them against project objectives. The precise tools, actions and timetable of the internal monitoring were illustrated in the Quality Assurance Plan. According to this Plan, the internal evaluation is focused on management, organizational, research and team issues, and it aims to promote a reflection on the quality and progress of the work. - The project website was set up: http://www.intsallproject.eu. It will remain active after the end of the project. The website contains several items some of which are available in different European languages. There is information about the project itself - what it is about, its aims and objectives, and the latest news. The partners and their contact details are listed. Documents and products of the project are also available for download. Dissemination activities such as conference papers and publications can also be viewed. A contact facility (email) is available for people to write to the project team. - An integrated dissemination strategy was carried out. The Partners participated in national and international conferences and events, published a scientific article in a specialized journal, published articles in newspapers, produced disseminating materials and contacted students, researchers and other people interested in the project through the website, newsletter and e-mail. A video Innovative Solutions to Acquire Learning to Learn - INSTALL 517750-LLP-1-2011-1-IT-ERASMUS-ESIN 6 / 28 dealing with the experience of the Spanish students who participated in the INSTALL training course was published on the website. - The main exploitation activities consisted in organizing a number of workshops for potential trainers, that is professionals interested in adopting /adapting the NMP in/to their context, drawing up conference paper presentations and journal articles on the INSTALL results and methodology, discussing them with relevant research and policy networks and adult education networks at national and European level. Furthermore, 508 universities throughout Europe were invited to adopt the validated NMP model in their context, an International Final Conference took place in Naples in March 2014, this conference was streamed and this recording was published on the website, the Operational Manual and Guidelines for Narrative Group Trainers as well as the Proceedings of the Final conference were published on line. Finally, the INSTALL results became an integral part of the services and methodologies used by the University of Naples Federico II to tackle the issues of drop-out, students performance, and to facilitate the role of tertiary education as a mean to promote social inclusion The Dissemination and Exploitation activities will continue beyond the life of the project. Innovative Solutions to Acquire Learning to Learn - INSTALL 517750-LLP-1-2011-1-IT-ERASMUS-ESIN 7 / 28 Table of Contents 1. PROJECT OBJECTIVES ....................................................................................... 8 2. PROJECT APPROACH ....................................................................................... 11 3. PROJECT OUTCOMES & RESULTS .................................................................. 16 4. PARTNERSHIPS ................................................................................................. 21 5. PLANS FOR THE FUTURE ................................................................................. 24 6. CONTRIBUTION TO EU POLICIES .................................................................... 25 1.Project Objectives INSTALL, Innovative Solutions to Acquire Learning to Learn, aimed to respond to an everchanging Europe and calls for a high level education that is freed from contents and instead focuses on skills. The project specifically targeted disadvantaged/non-traditional students who are often defined as underachieving students in delay with their exams and with a low performance at university. The main aim of INSTALL was to prevent the phenomenon of dropping out, while improving the quality of educational paths at university. Specifically, the project had some objectives: x To provide university students with new competencies to be used during their educational path at university as well as in the world of work; in particular, the project aims at developing and enhancing the Learning to Learn key competence; x To provide innovative models of teaching and learning useful to acquirie Learning to Learn. This means aiming at a more flexible education, inspired by concepts such as fairness and excellence, in line with the demands of the European Commission; x To prevent the drop-out phenomenon through the innovative approach of using narrative devices; x To enable university students to fully reap the benefits of higher education in a lifelong learning perspective. The project targeted disadvantaged/non-traditional students. Termslike“disadvantaged”or “non-traditional” are increasingly being used to refer to the new, non-conventional populations coming into higher education who might experience some difficulties adapting to the institution or successfully graduating from university. In the international literature, accordingtoCroslingandcolleagues(2008),‘non-traditional’studentsarethoseappearingin international access and retention studies as being: low income or economic status groups; people with disabilities; students who are the first member of their family to participate in higher education; mature students and/or people from minority groups and refugees. INSTALL aimed at developing for these students a Learning to Learn competence; in a university context this competence includes being able to study, as well as knowing how to study.Importantly,itinvolvesbecomingawareofone’slearningprocessandneeds,which then helps with the identification of both the available resources, and of any obstacles which need to be overcome, in order to learn effectively. The L2L key competence is, therefore, regarded as a reflective meta-competence, or rather a higher-order competence, which consists in becoming aware of what, how and why one knows. The INSTALL project assumed that in order to develop such a competence in studying it is necessary for students to activate a process of mentalization of their own educative path (Fonagy, et al., 1997; 2002; Allen, Fonagy, 2006). Mentalization is a process aimed at understanding the reasons for one’s own and others behaviors in order to act in the university context in a way which is instrumental to achieving academic success. In other words, the mentalization/reflective function allows the learning individual to see and recognize him or herself while acting, and it combines the emotional, cognitive and social dimensions which go across the educational experience, in order to give them a strategical direction. Furthermore, mentalization allows a person to recognize, elaborate on, and regulate their mental states (e.g., emotions, intentions, desires, beliefs, etc.,) which underlie the learning process (Fonagy et al, 1997; Allen, Fonagy, 2006). In this sense, the student can activate a reflective process of mentalization about what and why he or she learns so that the students can give a new and more functional direction to their academic performance. Despite the large number of studies and interventions carried out in educational and training contexts, studies designed to promote mentalization in academic contexts are rare. Due to the paucity of research and mentalization based interventions in academic contexts, Innovative Solutions to Acquire Learning to Learn - INSTALL 517750-LLP-1-2011-1-IT-ERASMUS-ESIN 9 / 28 INSTALL aimed to be an innovative intervention which compensated for the lack of studies on the reflective function in the academic context. The general INSTALL objective was to contribute to increase participation in lifelong learning by non traditional students or belonging to disadvantaged groups, regardless of both their socio-economic and/or educational background, who were at risk of drop-out. In other words, INSTALL aimed to enhance disadvantaged-non-traditional students' completion rates while lowering the risk of drop-out. Two main operative objects can be identified: - To create tools to allow HE institutions to prompt flexible learning paths for target groups: the NMP is empowers both students and HE Institutions to address the challenge of underachievement, low completion and drop-out. - To develop, test and validate the NMP in order to lower the barriers to the successful course completion and improved performance of disadvantaged-non-traditional students. Once tested and validated in the 4 countries, the NMP will be deployed through full roll-out at the EU scale, facilitating the sharing of knowledge and good practice. The project specifically targeted university students with the aim of preventing the phenomenon of dropping out, while improving the quality of educational paths at university. Therefore, the project had two main specific objectives: - Firstly, to provide university students with new competencies to be used during their educational path at university as well as in the world of work and to provide innovative models of teaching and learning useful to acquire key skills. This means aiming at a more flexible education, inspired by concepts such as fairness and excellence, in line with the demands of the European Commission; - Secondly, to prevent the drop-out phenomenon through the innovative approach of using narrative mediation. The goal is to enable disadvantaged-non-traditional students to fully reap the benefits of higher education in a lifelong learning perspective. The narrative mediation course aims to develop and enhance the Learning to Learn key competence. Finally, another two INSTALL key objectives were: - To disseminate the INSTALL activities and results through regional workshops, national and international conferences, the website, the newsletter and the dissemination materials; and - to exploit the INSTALL results through technical National and European conferences and a range of publications aimed at practitioners, policy-makers and academics, and to encourage other universities, or educational institutions to use the NMP Model in their contexts. INSTALL targeted the group of students with educational disadvantages caused by personal, social, cultural or economic circumstances and developed innovative paths and mechanisms to enhance the acquisition of the Learning to Learn Key Competence so as to improve their academic achievement in a Lifelong Learning perspective. In this sense, INSTALL aimed to respond to an ever-changing Europe and called for a high level education that is freed from contents and instead focused on skills. It promoted Innovative Solutions to Acquire Learning to Learn - INSTALL 517750-LLP-1-2011-1-IT-ERASMUS-ESIN 16 / 28 3.Project Outcomes & Results There have been a large number of outcomes and results achieved during the project lifetime. The main outcomes and results are described below: x Baseline Report – workpackage 1 The Baseline Report presents the contextual analysis of the five universities1 engaged in this project, in relation to the number, characteristics and situation of disadvantaged-non- traditional students who are the targeted population of INSTALL. The analysis addresses three key topics: the national and institutional context, the profiles of underachievers, nontraditional and disadvantaged-non-traditional students, and the statistics on drop-out and underachievement in each of the universities. A general view of the number, characteristics and situation of disadvantaged-non-traditional students is provided which allowed us to provide some methodological guidelines for the design of an intervention aimed at coping with their disadvantages. The report also illustrated the criteria to select the target students and the methodological guidelines for such intervention, in accordance with the previous analysis. In relation to the project’s objectives this output has increased our knowledge and understanding of the issues as well as identifying factors which promote or constrain dropout. Finally the report gives an overview of the effectiveness of the intervention. The Baseline Report has been published on the website. x Induction Workshop – workpackage 2 The Induction Workshop (D2.3) was held in Naples on 25th-27th June 2012. All Partners devoted four days to familiarize themselves with the concept of the Narrative Group Trainer who would implement the NMP in the different contexts and countries to test and validate the innovative methodology. It aimed at clarifying the process of reflectivity, rethinking the narrative inputs provided by the NMP and relative to the four narrative codes, discussing and optimizing the evaluation tools, and highlighting the fundamental principles necessary to facilitate the group learning processes in an educational context. on this occasion SINAPSI showed the Reflective functioning scale to be used by the Partners during the quality evaluation and a diagram, illustrating the emotional position of the group in relation to each object, to evaluate the students' answers to the Semantic differential. This workshop gave Partners the opportunity to reflect on changes/adaptations needed to fine tune the content and structure of the Operational Manual and the Toolkit for Students. The representatives of the Partners who participated in the Workshop, in September 2012 delivered its contents and methodology to the Mediators identified in each Partner organisation as the people who would deploy and roll-out the NMP. x Operational Manual and Guidelines for the Narrative Group Trainers – workpackage 2 The Operational Manual and Guidelines for the Narrative Group Trainers (D2.2) illustrates the theoretical aspects of the phenomenon of non traditional/disadvantaged students, and the common and differential patterns in the contexts and in the disadvantaged-non-traditional 1 The participanting universities are: University of Naples Federico II, Italy; University of Seville, Spain; National School of Political and Administrative Studies, Romania; Aarhaus University, Denmark; National University of Ireland-Maynooth, Ireland. Innovative Solutions to Acquire Learning to Learn - INSTALL 517750-LLP-1-2011-1-IT-ERASMUS-ESIN 17 / 28 student profiles. It analyzes the profiles of underachieving, non-traditional and disadvantaged students, examines the core elements and components of the L2L competency, and investigates the connection between reflective competence and Learning to Learn. It suggests how to promote mentalisation in a training context, specifying the effects of mentalisation on the students’learning to learn key competence, and describes how to use narrative methods to promote the reflective competence. A large space is given to the role of narration to promote mentalisation,and to the definition of the NMP, its structure, aims and procedures, and its articulation in four NMP discursive narrative codes. This Manual deals also with operational aspects: it gives useful suggestions to trainers for managing groups, establishes the criteria to select the student target group, and encourages the disseminating of the route offered to students. Finally it explains to the mediators how to administer and, first of all, assess, the evaluation tools. The Operational Manual has been published by Aracne publishing house. It is available on the INSTALL website as well as on the Aracne website for free http://www.aracneeditrice.it/aracneweb/index.php/pubblicazione.html?item=9788854870130. x Toolkit for Students – workpackage 2 The Toolkit for Students (D2.4) collects a set of learning tools to allow participating students to fully benefit from the NMP. The toolkit contains a set of learning materials and handouts. Specifically, the Metaphorical Module: contains a set of texts and metaphors; the Iconographic Modules: a series of vignettes; the Writing Module: texts and narration; and the Bodily Module: the request to sculptthestudents’universityfutureusingonlythestudents bodies. All the mediation tools describe situations particularly relevant to disadvantaged-non- traditional students who engage in dialogue and comment on their situation in the educational and academic context. Specific forms for evaluation, to be administered before and after the course, are part of the Toolkit. It includes also a set of guidelines on how to provide constant support and guidance to participating students to enable the mediators to use the mediation tools. The Toolkit was adapted by each partner it its country context/language. It was fine tuned after the first round of the NMP ( Partners developed detailed feedback forms to monitor progress, and achievement and capture any element useful to validate the methodology, curriculum, modules and tools). The Toolkit for students has been published on the website. x Deployment of two rounds of the NMP Model – workpackage 3 198 students participated in the first and second round of the NMP course in the 4 partner countries (the course was delivered in Italy, Spain, Romania and Ireland, but not in Denmark). The first round of the NMP was organized in 6 sessions, the second round in 7 sessions lasting 2.00/2.30 hours. The results of the first round were useful to fine tune the NMP before the delivery of the second round. One of the primary strengths of the methodology was the group based format of the training but the small size of the groups allowed the mediators to work on each student’ s role, without overlooking the total group context. One of the main high points was the novelty of the approach, the fine path to their inner selves and the combination of different codes. The two rounds of the deployment showed how the NMP can improve the level of reflective competence and mentalization in the participating students. Many students were interested in the INSTALL methodology. For students INSTALL was a good occasion to stop and reflect on and recognize their resources and limits, and to act in a more strategic way in the university context. There were not only benefits in terms of Innovative Solutions to Acquire Learning to Learn - INSTALL 517750-LLP-1-2011-1-IT-ERASMUS-ESIN 18 / 28 developingthestudents’learningrelatedskills,reflectionandmetacognitiveskills,butalsoa positiveinfluenceonthestudents’approach toward university. x Two validation phases – workpackage 4 During the two validation phases, specific validation materials were collected. Each partner administered the evaluation forms to the students and to the Narrative Group Trainers (NGTs) during the two rounds. In general, the NGTs expressed positive opinions about the INSTALL training course, underlining positive and negative aspects of each code and the related narrative inputs administered to the students during the seven INSTALL sessions. Regarding the evaluation forms for students, the following forms were administered before (exante forms) and after (ex-post forms) the INSTALL training course: - - Entry Forms (ex-ante) - - Semantic Differential (ex-ante and ex-post) - - Reflectivity Forms (ex-ante and ex-post) - - Satisfaction Questionnaire (ex-post) - - Follow-up Forms (6 months after the training course) Regarding the evaluation forms for NGTs, the following forms were administered: - Form of Social and Personal Data of NGTs - - INSTALL first round of the training course - - Evaluation training process for NGTs All these evaluation forms were useful to fine-tune the Operational Manual and the Toolkit for students. x Quality Assurance External Reports – workpackage 5 The Quality Assurance Plan initially appointed five associated partners from five different countries and all of them were selected on the basis of their expertise in the field of the project. The External Committee evaluated the main deliverables of the project and provided the consortium with critical feedback. The feedback was collected by using a specificallydesigned questionnaire for each deliverable. The deliverables that were submitted to external evaluation were: the Baseline Report, the website and other dissemination materials, the Operation Manual and Toolkit for Students. The Final Validation Report will be submitted in the near future. To date, three of these deliverables have been evaluated and reported in: x The First External Evaluation Report: which deals with all suggestions received from Associated Partners regarding the Baseline Report. x The Second External Evaluation Report that contains feedback about the website and other dissemination materials. x The Third External Evaluation Report, focused on the main adaptations to be made in the Operation Manual and the Toolkit for Students. In order to increase clarity and precision, this report is divided into two parts (one for each of the deliverables). Each of these reports were thoroughly analyzed and discussed among partners, via Skype Conference and e-mail, but especially in the meetings, in order to identify the potential issues to be modified in the deliverables, as well as the way of integrating the main proposals received from the Associated Partners. After the discussion, all deliverables were fine-tuned. x Quality Assurance Internal Reports – workpackage -5 The Detailed Quality Assurance Plan (Deliverable 5.1.) aimed at offering a structure to monitor all activities carried out and results produced during the project, and evaluate them Innovative Solutions to Acquire Learning to Learn - INSTALL 517750-LLP-1-2011-1-IT-ERASMUS-ESIN 19 / 28 against project objectives. This Plan proposed precise tools, actions and a timetable of the internal monitoring and quality assessment. According to the Detailed Quality Assurance Plan, the internal evaluation is focused on management, organizational, research and team issues, and it aims to promote a reflection on the quality and progress of the work. Five periods were established to internally monitor the project development: months 1 to 4, 5-11, 12-18, 19-24, and 25-30. Three periods have been monitored during the last 18 months and three internal reports have been produced. Their results (presented in five different reports) were discussed during communication exchanges via Skype, e-mail and during the project meetings in order to promote a better development of the project. x Website – workpackage 6 (http://www.installproject.eu) The INSTALL website was designed and developed in collaboration between NSPSPA and SINAPSI. The website includes a summary of the project in each of the partner country’s languages. Information is available under the following headings: the project, partners, meetings, documents, dissemination, links and articles and finally contact details. All the written outputs from the project, such as the literature review, the deliverables, the evaluation tools, the minutes of the skype conference and the Report of the Consortium meeting, etc. are available in the restricted area of the website. Part of these materials (interviews to students participating in the course included) will be published in the next few months in a public area. The project website is regularly visited and used. The website serves as a key dissemination strategy withintheproject’sobjectivesandwillcontinuetodosofor two years after the project has finished. x Dissemination Activities – workpackage 6 A wide range of dissemination activities were undertaken and will continue to be undertaken in the future. The key dissemination activities include the presentation of a conference paper, and roundtables and symposiums at national and European conferences in order to reach a large number of academics, policy-makers and practitioners. Each partner carried out a local dissemination strategy to communicate to a large number of students the opportunity to participate in the INSTALL training course. The Universities involved as partners used their internal communication mechanisms to reach the interested groups of students, in particular University web sites, newsletters, university assemblies, notice boards in the different University buildings. This way, The Consortium reached more than 200.000 students, that is the number of students enrolled in the involved universities, by sending official University e-mails talking about INSTALL and giving information about the project through the Install through posters placed in the main university buildings. A large number of students were reached through the INSTALL Facebook group created by each partner. Each partner disseminated the INSTALL activities and results during National conference to disseminate primarily the findings from their own country but also the findings at a European level. These were attended by academics, policy-makers and practitioners. The partners wrote and published one journal article and some newspaper articles about different aspects of the INSTALL project. A video dealing with the experience of the Spanish students who participated in the INSTALL training course was published on the website. A mailing list of networks and potential stakeholders – composed actually of about 40.000 contacts – received 6 Install newsletters. In total, a wide range of dissemination materials has been produced: through about 27,000 items (brochures, posters, leaflets, bookmarks, etc.), more than 60,000 people have been reached. Innovative Solutions to Acquire Learning to Learn - INSTALL 517750-LLP-1-2011-1-IT-ERASMUS-ESIN 20 / 28 About 10,000 people have been reached through conferences, events, and the publication of articles and more than 16,000 have visited the InstallandPartners’websites. An average of 100 visitors per day have visited the INSTALL website and the this number is supposed to increase in the next few months. x Exploitation Activities – workpackage 7 The main exploitation activities consisted in organizing a number of workshops for potential trainers, that is professionals interested in adopting /adapting the NMP in/to their context, drawing up conference paper presentations and journal articles on the INSTALL results and methodology, discussing them with relevant research and policy networks and adult education networks at national and European level. Furthermore, 508 universities throughout Europe were invited to adopt the validated NMP model in their context, an International Final Conference took place in Naples in March 2014, this conference was streamed and this recording was published on the website, the Operational Manual and Guidelines for Narrative Group Trainers as well as the Proceedings of the Final conference were published on line. Finally, the INSTALL results became an integral part of the services and methodologies used by the University of Naples Federico II to tackle the issues of drop-out, students performance, and to facilitate the role of tertiary education as a mean to promote social inclusion. Innovative Solutions to Acquire Learning to Learn - INSTALL 517750-LLP-1-2011-1-IT-ERASMUS-ESIN 21 / 28 4.Partnerships Four European Universities have been the Partners of the INSTALL Consortium: the Centre SINAPSI (Services for Active and Participated Inclusion of Students) of the University of Naples Federico II, Italy; the University of Seville (US), Spain; the National School of Political and Administrative Studies (NSPSPA), Romania; and the National University of Ireland- Maynooth (NUIM), Ireland. The Consortium represents excellence in EU research on social and educational challenges in HE. INSTALL pooled the expertise required to tackle the challenge of disadvantaged-non- traditional students and to develop a more responsive educational system. The Partners brought to the consortium specific technical and operational experience, making the INSTALL partnership uniquely positioned to address the issues with a multidisciplinary approach. SINAPSI is a multidisciplinary Academic Centre providing services to the entire Federico II University (94.510 enrolled students) on the active social inclusion of disadvantaged-non- traditional students. It internationally recognised to be the forefront of research and development in this field. SINAPSI is a large organisation with a solid and reliable management structure that is already coordinating large projects and activities in the area of disadvantage and social exclusion in tertiary education. The University of Seville has consolidated experience on disadvantaged and non-traditional students; it is internationally recognised as a centre of excellence in this field. The National University of Ireland-Maynooth is also at the forefront in the research about non traditional students (women, disabled students, migrants and ethnic minorities). Both these Universities brought to the consortium consolidated experience and expertise to advance research and, most importantly, develop innovative mechanisms to improve the L2L competence to enhance academic achievement and limit drop-out. The institutional mission of the National School of Political and Administrative Studies is to promote academic cooperation among international institutions and is a prestigious higher education institution in Romania, with extensive experience in international cooperation and projects. The Consortium capitalised on the partners’ respective competences and expertise and maximised complementarities while minimising overlap in view of resource efficiency. All partners were involved in all WPs. They were greatly committed to transversal activities such as Quality Assurance, Dissemination and Exploitation. Operationally, the partners cooperated and contributed to all research, analysis, development and testing phases and activities envisioned in the project. In particular, SINAPSI was the Coordinator of the Consortium: it set overall methodological and technical frames and coordinates implementation. In addition to leading WP8 Project Management, SINAPSI also led WP2 Modelling, and WP4 Test&Validation. SINAPSI actively contributed to all other WPs. SINAPSI dedicated to the project a specialised team of researchers, as well as a project management team with extensive experience. US brought into the INSTALL project the relevance of its policies and teaching methods in the area of disadvantaged-non-traditional students, where it is recognised internationally as a leading research centre. US led WP1 devoted to research activities to investigate the determinants of the group of disadvantaged-non-traditional students, as well as the Quality Assurance WP5, capitalising on its consolidated experience in high level research as well as internal quality mechanisms. Thanks to its direct experience, and proven track record, in communication, NSPSPA led WP6 Dissemination. Building on its consolidated expertise, NSPSPA developed the strategies for the proper dissemination of project activities and results throughout the Innovative Solutions to Acquire Learning to Learn - INSTALL 517750-LLP-1-2011-1-IT-ERASMUS-ESIN 22 / 28 duration of the project, as well as actions for the future uptake of project results after the end of the project. NUIM contributed to all project activities in INSTALL building on its consolidated experience as center of excellence in research and the development of innovative teaching and learning solutions for a wide range of students. NUIM led WP7 Exploitation to ensure the proper uptake and mainstreaming of project results and products also after the end of the project. The Consortium included and integrated contributions from Universities in 4 Member States, who brought different methodological and cultural approaches to the same solution. The Consortium provided EU relevant solutions: a) The project addressed a Europe-wide target group of disadvantaged-non-traditional students that could benefit from the project results regardless of the country of origin (disadvantaged-non-traditional students are an increasingly EU relevant phenomenon regardless of educational domain and country); b) INSTALL developed innovative methodologies and tools and validated them in order to be flexibly applied across the EU tertiary education system; c) leveraged EU excellence to advance research in this field: the composition of the consortium, its technical relevance and expertise, and its geographical distribution was instrumental to generating positive spillover effects across the EU. The development of multilingual content, deliverables and methodologies in 4 language versions also served the purpose of multilingualism in the EU. The INSTALL partners provided a wide range of different types of higher education institutions and educational, political and cultural contexts to compare and contrast the issues of preventing drop-out in non-traditional and disadvantaged students. For example the different countries had different percentages of drop-out students, and different completion and drop-out rates. Geographically the partnership was spread across Europe which provided the Consortium insight into different institutional, regional and national cultures and practices. These factors contributed towards providing a European added value and enabled partners to learn from each other and share and exchange ideas about ‘what works’ in relation to policy and practice on preventing drop-out in non-traditional and disadvantaged students. The experience of working together in a European partnership provided the Consortium with different and broader perspectives in relation to methodological and theoretical approaches and higher education policies and practices. A cross European partnership enabled the Partners to look at the issues in new ways rather than being entrenched in their national perspectives and approaches. It enabled the Consortium tobecomemore‘eurocentric’rather than‘ethnocentric’.Twoofthepartnershad worked together on previous European projects and this helped the understanding and knowledge of the different higher education systems across Europe. The partners were also experienced researchers and came from different disciplines which facilitated an inter-disciplinary approach and a greater and broader understanding of the issues. These factors ensured a good working relationship. Working together also raised the awareness of the need for sensitivity in relation to languages. While English was the working language for the project, all the Partners acknowledged and valued the richness of each other’slanguages. It is important to stress that there was great agreement among partners regarding the good working atmosphere, the high level of involvement of participants, and the efficient coordination by the leading partners. The general opinion was that the project was very well managed and there existed an efficient coordination between partners, especially considering the high volume of work that had been carried out during the 30 months of the project lifetime. Innovative Solutions to Acquire Learning to Learn - INSTALL 517750-LLP-1-2011-1-IT-ERASMUS-ESIN 23 / 28 All the partners have ensured that the work and the findings of the project will be disseminated in the future after the project has finished. All partners will continue to write and present conference papers, round tables, and publications. They will continue to use national and European networks such as ESREA (the European Society for Research on the Education of Adults) to promote the work of the project. A book dealing with INSTALL will be written after the project has finished. All the partners have access to the materials, findings and data of this project. In relation to intellectual property rights all partners have the right to use the research and project materials for publication purposes: journal articles, conference papers and book chapters based on this project. The Consortium exploitation strategy is important for embedding the work and findings of the project. In order to achieve this, it will be essential to continue to work closely with existing networks as well as to look at the possibility of establishing a new European network in this field. The website is an important aspect of the exploitation strategywww.installproject.eu - as this will continue to function after the project has finished. All of the website is public except for a private area which is available only to team members. Innovative Solutions to Acquire Learning to Learn - INSTALL 517750-LLP-1-2011-1-IT-ERASMUS-ESIN 24 / 28 5.Plans for the Future The partners involved are willing to keep all the relevant content developed during the project on their institutional websites so as to guarantee the sustainable use and exploitation of the results of the project: the project results will become an integral part of the services and methodologies used by the universities involved in the project to tackle the issues of dropout, student performance, and to facilitate the role of tertiary education as a means to promote social inclusion. In addition, the partners will disseminate further the INSTALL innovative integrated model so as to promote its adoption also in academic environments other than those directly or indirectly involved in the project: both project and associated partners are fully committed to share the project results, methodology and applications with the academic and scientific community at large. The scale and scope of the consortium with a considerable geographical and thematic outreach (i.e. five partners representing five countries) will allow for a greater mainstreaming of project results. Moreover, the partners will continue to carry out activities to support the mainstreaming of project activities and results towards institutional, academic and political stakeholders at the local, national and EU level. The Partners will continue to carry out the following activities to provide visibility to the project after the lifetime of the project; - Presenting the project, its activities and results through seminars and events: from informal workshops to more formal conferences; - Presenting the project in national and international technical conferences: - Disseminating information on the project, activities and results to a large number of universities through Europe; - Communicating the INSTALL activities and results to the Consortium mailing list, to INSTALL website visitors, to the Partners’ websites visitors, to the four INSTALL Facebook groups. - organizing workshops with potential trainers, that is mediators who could administer the NMP to their students in other University Departments. These teachers should have some kind of professional competence connected with a helping-relationship - adapting the NMP to other contexts, e.g. secondary schools, in particular by investigating the relation between reflectivity and agency - encouraging students to write their university thesis about the INSTALL research; - publishing a book about the INSTALL results (its draft has been already proposed to a prestigious publishing house) The above mentioned activities will ensure the widest outreach possible for the potential mainstreaming of the project and uptake of the results in the educational and academic sector as a whole, and not only in the countries directly represented by the consortium, but also on a real European scale. Finally, the Consortium, together with new partner countries, has already applied for a new EU project aiming at monitoring the agency of the students who participated in the INSTALL Narrative Mediation Path. This application is based on the INSTALL results and will contribute to higher completion rates and lower drop-out by developing innovative narrative group counselling and tutoring methods for students in Higher Education. Innovative Solutions to Acquire Learning to Learn - INSTALL 517750-LLP-1-2011-1-IT-ERASMUS-ESIN 25 / 28 6.Contribution to EU policies INSTALL was well positioned to contribute to the implementation of the EU2020 Strategy as it sustained the empowerment of Europeans in inclusive societies through enhanced HE. The project contributed to key EU policy, objectives and priorities in a number of ways. It responded to the LLP specific strategic priorities such as promoting the acquisition of key competences throughout the education system at the tertiary education level. As highlighted by the 2010 Joint Report on Education and Training, the implementation of the key competences framework had been uneven: while advanced at the school education level, the implementation of key competences across the EU had lagged behind in the higher education system. INSTALL responded to this specific issue, as it promoted the KC 5 Learning to Learn at the tertiary education level. The project sustained the implementation of EU policies in the field of tertiary education and LL by supporting the development/enhancement of Key Competences as identifiedin“Key Competences for LL - AEUReferenceFramework”,2006.InadditiontoKC5Learningto Learn – the specific focus of the project - INSTALL supported the acquisition of KC7.Sense of initiative and entrepreneurship; and KC8.Cultural awareness and expression. Furthermore, INSTALL responded to the EU objective to support the achievement of the EU Area of Higher Education as it strengthened the linkages and working relations among higher education institutions. Also, INSTALL was aligned with the EU objective to facilitate the development of innovative practices in education and training at the tertiary level, and their transfer, including from one participating country to others since the project aimed at developing innovative methodologies and tools that would be implemented and replicated throughout the EU. INSTALL promoted the strategicobjectiveof“equity,socialcohesionandactivecitizenship” of the CouncilConclusions,“StrategicFrameforEUCooperationinEducationandTraining (ET2020), 2009. INSTALL was instrumentalinensuringthat“vulnerablegroups[..were not..] excludedfromknowledge”(EU2020) INSTALL was, indeed, well positioned to address the EU priority “social inclusion in higher education”, as it aimed at widening the participation, and raising the performance and completion rates, of disadvantaged students and non-traditional learners. In addition, the project developed methodologies and tools to empower tertiary education institutions to more flexibly respond to disadvantaged-non-traditional students’specificlearningandpedagogical needs. The project related to the Lisbon Education and Training Progress Indicators and in particular tothetarget‘MakingLearningMoreAttractive’.Theprojectdid this by looking at issues of retention and non-completion in higher education for non-traditional students. A key outcome of the project was the identification of strategies and policies to support non-traditional students in their undergraduate studies INSTALL indirectly impacted on any EU policy and strategy for education and LL as it responded, with multidisciplinary methodology, to the multifaceted issue of academic achievement and the L2L key competence of the specific target group of disadvantaged-non- traditional students. In addition, INSTALL aimed to increase the student target groups’ Employability Skills, defined as the transferable skills needed by an individual to make them ‘employable’. (Commission Communication - New Skills for New Jobs: anticipating and matching labour market and skills needs -Dec 2008; Commission Communication: An Agenda for New Skills and New Jobs -Nov 2010).