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Review Privacy Assessment in Mobile Health Apps: Scoping Review Jaime Benjumea, MSc; Jorge Ropero, PhD; Octavio Rivera-Romero, PhD; Enrique Dorronzoro-Zubiete, PhD; Alejandro Carrasco, PhD Department of Electronic Technology, Universidad de Sevilla, Seville, Spain Corresponding Author: Jaime Benjumea, MSc Department of Electronic Technology Universidad de Sevilla ETS Ing Informática Avda Reina Mercedes s/n Seville, 41012 Spain Phone: 34 954559960 Email: [email protected] Abstract Background: Privacy has always been a concern, especially in the health domain. The proliferation of mobile health (mHealth) apps has led to a large amount of sensitive data being generated. Some authors have performed privacy assessments of mHealth apps. They have evaluated diverse privacy components; however, different authors have used different criteria for their assessments. Objective: This scoping review aims to understand how privacy is assessed for mHealth apps, focusing on the components, scales, criteria, and scoring methods used. A simple taxonomy to categorize the privacy assessments of mHealth apps based on component evaluation is also proposed. Methods: We followed the methodology defined by Arksey and O’Malley to conduct a scoping review. Included studies were categorized based on the privacy component, which was assessed using the proposed taxonomy. Results: The database searches retrieved a total of 710 citations—24 of them met the defined selection criteria, and data were extracted from them. Even though the inclusion criteria considered articles published since 2009, all the studies that were ultimately included were published from 2014 onward. Although 12 papers out of 24 (50%) analyzed only privacy, 8 (33%) analyzed both privacy and security. Moreover, 4 papers (17%) analyzed full apps, with privacy being just part of the assessment. The evaluation criteria used by authors were heterogeneous and were based on their experience, the literature, and/or existing legal frameworks. Regarding the set of items used for the assessments, each article defined a different one. Items included app permissions, analysis of the destination, analysis of the content of communications, study of the privacy policy, use of remote storage, and existence of a password to access the app, among many others. Most of the included studies provided a scoring method that enables the comparison of privacy among apps. Conclusions: The privacy assessment of mHealth apps is a complex task, as the criteria used by different authors for their evaluations are very heterogeneous. Although some studies about privacy assessment have been conducted, a very large set of items to evaluate privacy has been used up until now. In-app information and privacy policies are primarily utilized by the scientific community to extract privacy information from mHealth apps. The creation of a scale based on more objective criteria is a desirable step forward for privacy assessment in the future. (JMIR Mhealth Uhealth 2020;8(7):e18868) doi: 10.2196/18868 KEYWORDS privacy; mHealth; apps; privacy assessment; data privacy; review; security; mobile phone Introduction Although data privacy has always been a concern of the utmost interest, there has been some neglect for years, as changes have taken shape faster than regulations. Only recently have developers and customers really begun to worry about data privacy. The enormous amount of data handled by companies and the exposure of users’ sensitive information have led governments to design frameworks to care for the privacy of citizens [1,2]. Likewise, the large amount of data handled by JMIR Mhealth Uhealth 2020 | vol. 8 | iss. 7 | e18868 | p. 1https://mhealth.jmir.org/2020/7/e18868 (page number not for citation purposes) Benjumea et alJMIR MHEALTH AND UHEALTH XSL • FO RenderX
the Internet of Things through big data techniques has raised concerns about privacy [3,4]. The health domain, however, was probably the first to have privacy regulation. In 1996, the Health Insurance Portability and Accountability Act (HIPAA) required the United States Department of Health and Human Services to safeguard protected health information according to national standards. Some of the requirements deal with data privacy [5]. In Europe, concerns have not been limited to the health domain, and regulations are strict. In 2018, the General Data Protection Regulation (GDPR) replaced the existing 1995 Data Protection Directive, and it became directly applicable to all European Union member states [6]. The GDPR introduced an important and modern change of approach toward a reinforced principle of accountability [7]. These concerns also apply to mobile health (mHealth) apps. mHealth technology has been widely adopted in many countries worldwide, as the number of smartphones and mHealth apps has increased dramatically. In 2018 in the United States, 77% of the population owned a smartphone [8], and in 2017, there were more than 300,000 mHealth apps [9]. The proliferation of this kind of app has allowed individuals to generate significant quantities of data about their lifestyles [10]. This situation has not escaped the attention of scientific researchers, and data privacy is a recurrent topic reported on in qualitative studies focused the needs and preferences of people with chronic conditions regarding mHealth solutions [11]. Although mHealth apps hold promise as self-management, monitoring, and behavior-change tools, among others, many smartphone users do not download mHealth apps because of lack of interest, cost, and concern about apps collecting their data [12]. Some studies have proven that there is cause for users’ concerns about both the privacy and security of these apps [13] and some assess only the lack of privacy of several of these apps [14,15]. It is, therefore, important to have the right tools to evaluate privacy and security levels by identifying different methods of assessing mHealth apps. Despite privacy assessment currently being a relevant topic, there is a lack of objective protocols, methods, and procedures in place to define the necessary metrics and steps for a privacy assessment of an mHealth app. Different methods may be used to analyze privacy, such as assessment of privacy policies, evaluation of app communications, and studying app behavior. Extracting the information used to evaluate the privacy of mHealth apps, and even creating a taxonomy of the privacy components used for the assessment, should be important goals for researchers. Further, different metrics and items have also been proposed to assess privacy. The types of measurements and items used should be based on laws, recommendations, and best practices. Discovering the different criteria that can be used for privacy assessment and the methods of defining them is imperative. Therefore, our literature review fills this research gap, focusing on describing and comparing how privacy is assessed by researchers in the mHealth domain. Finally, we consider whether there is any measure of how good the privacy is in an mHealth app and how it would be possible to develop a scale for a privacy score. As such, we must search for any available way of assessing privacy in mHealth apps as well as the information that could potentially be used, and how it has been used, in these evaluations. To the best of our knowledge, no other review regarding the privacy of mHealth apps has been published. Methods Overview This review aims to summarize how privacy is assessed in the literature including any type of study design. For this purpose, we conducted a scoping review using Arksey and O’Malley’s proposed framework [16]. We used Tricco et al’s PRISMA ScR (Preferred Reporting Items for Systematic Reviews and Meta-Analyses extension for Scoping Reviews) checklist [17] as a guide for reporting the procedure (see Multimedia Appendix 1). The authors of the framework include “summarize and disseminate research findings” and “identify research gaps in the existing literature” in the rationale for conducting a scoping review. Also, Arksey and O’Malley list “addressing a broad topic where many different study designs might be applicable” as a characteristic of scoping studies. Search Strategy A systematic search strategy was used to identify relevant papers about the assessment of mHealth app privacy. The search was conducted in July 2019 in English, using terms regarding privacy, mHealth, and assessment; the following electronic databases were used: Scopus, PubMed, IEEE (Institute of Electrical and Electronics Engineers) Xplore, and ACM (Association for Computing Machinery) Digital Library. The search string used was as follows: privacy AND (“health app” OR “health apps” OR “mobile health” OR mhealth) AND (test OR testing OR tested OR framework OR review OR reviewing OR reviewed OR evaluate OR evaluation OR evaluating OR evaluated OR assess OR assessing OR assessment OR assessed OR “comparative analysis” OR “regulation compliance” OR taxonomy). The search terms and strategies for each database are detailed in Multimedia Appendix 2. The database results were imported into the Mendeley application to further scrutinize the papers. Selection Criteria The inclusion criteria for studies were as follows: 1. Papers that assessed the privacy of mHealth apps, regardless of the subject of the assessment, as well as papers that assessed several aspects of mHealth apps, including privacy. 2. Papers published with a title and abstract in English from 2009 onward in research journals, conference proceedings, or book chapters. Papers that did not propose a method to evaluate privacy were excluded—even if they analyzed privacy—if they focused only on general aspects, such as users’ concerns, threat analysis, or challenges identified. Papers that did not evaluate any app were also excluded. JMIR Mhealth Uhealth 2020 | vol. 8 | iss. 7 | e18868 | p. 2https://mhealth.jmir.org/2020/7/e18868 (page number not for citation purposes) Benjumea et alJMIR MHEALTH AND UHEALTH XSL • FO RenderX
Study Selection After completing the search process and removing duplicates, the remaining 480 papers were screened. Initially, two authors (JB and JR) independently reviewed 10.0% (48/480) of the titles and abstracts to assess the level of agreement; the Cohen κ statistic, a measure of interrater reliability, was 0.73, which denotes an acceptable level of agreement [18]. Then, each author analyzed half of the remaining titles and abstracts to determine if they were potentially suitable for our objective. As a result, 77 articles were selected. Each author subsequently conducted a full-text review of those papers and 24 articles were ultimately included for data extraction. During this process, any doubt or discrepancy was resolved by consensus. Charting The authors followed a collaborative and iterative process to define a charting table for collecting the data from the included studies. Information was gathered into four main groups: general information, evaluation procedure, evaluation criteria, and scoring method. Multimedia Appendix 3 shows the charting table that was used. The general information group includes the year of publication, source title and type, app area, as well as the number of analyzed mHealth apps. The evaluation procedure group comprises all the information related to the way the apps were assessed, according to the assessment design and the object of assessment. The assessment design deals with the type of evaluation that was done. Some papers analyze only privacy, while others assess security and privacy, and some even evaluate privacy as part of the whole functioning of the app. Information regarding whether the study assessed only app privacy, or whether app privacy was a component of a multidimensional evaluation, is included in this category. Additionally, information regarding what privacy components were assessed is also part of this group. After reviewing the full text of the included studies, a taxonomy of privacy components was defined by consensus. The categories, based on our review, that were used for the assessment of privacy were as follows: 1. App properties and behavior: this category refers to the app functionality. An article falls into this category if the app was actively used and some user information was provided to the app. Examples of this category are the type of log in used by the app, such as email or connecting via an external provider like Facebook, or if user registration and/or a password are needed to use the app. 2. In-app information: as with the previous category, the app was analyzed from within to look for information related to privacy, such as security measures or data sharing. Privacy policies were assessed in a separate item because some articles assess this in that fashion. 3. Personal information types: to fall into this category, the article must explicitly analyze the type of personal data collected by the app. 4. App communications: some articles analyze whether the app communications are private by intercepting traffic. Therefore, it is possible not only to know if traffic is encrypted but also, in some cases, to check the content of the traffic. Some authors were also able to find out the traffic destination of app communications, such as third parties and ad sites. 5. Static and dynamic analyses: the use of static and/or dynamic analysis is very common when evaluating the security of an app; however, these analyses can also be used to analyze certain aspects of privacy, such as whether privacy measures are properly implemented in app communications and the types of permissions used by an app. 6. Existence of a privacy policy: articles that check for the existence of a privacy policy are included in this category. 7. Analysis of the content of the privacy policy and/or the Type of Service: the authors of the article have read the privacy policy and searched for the presence or absence of certain information, such as how the data are stored, the use of encryption, and whether the data are shared with third parties, among others. Legibility (see the next category) is excluded from this category because the metrics used to evaluate legibility do not depend on the type of document being assessed. 8. Privacy policy legibility: transparency is one of the pillars of GDPR, and some articles analyze certain metrics regarding the readability of an app’s privacy policy, including the length of the document, number of phrases, and use of readability algorithms available in the literature. The evaluation criteria group includes the items used for the assessment and what the assessment criteria are based on. Very heterogeneous information was extracted from each article, and the assessment criteria were decided on in varied ways. Evaluators chose a set of criteria based on the literature, the authors’experience, an existing legal framework, and/or certain privacy recommendations and principles. It is difficult to categorize the criteria that were used to assess privacy, as they were not selected in a purely objective way. Different privacy items are defined according to the categories previously described. After extracting all the data regarding privacy assessment criteria from the studies that met the inclusion criteria, we defined, by consensus, a classification system consisting of 21 elements, listed hereafter. A privacy policy is important when assessing privacy. The following items can be defined according to the content of a privacy policy: the existence of a data controller, details about the provision of a data protection officer, stating the purpose of data processing, establishing the legal basis, identifying the recipients of personal data, disclosing the occurrence of international data transfers, establishing the subject’s data rights (including the right to withdraw consent), whether it is an obligation to provide data, disclosing the occurrence of data profiling, detailing the nature of the collected information, stating the risks of data collection, disclosing the location of the collected information, and using anonymization. Some of these items may also be defined by in-app information. Details regarding the purpose of data processing, the legal basis, the recipients of personal data, the existence of the subject’s data rights, the risks of data collection, and the protection of JMIR Mhealth Uhealth 2020 | vol. 8 | iss. 7 | e18868 | p. 3https://mhealth.jmir.org/2020/7/e18868 (page number not for citation purposes) Benjumea et alJMIR MHEALTH AND UHEALTH XSL • FO RenderX
minors were extracted from the in-app information for this review. Personal information types were used to define the nature and location of the collected information. App properties and behavior define whether user registration is necessary and the minimum amount of data collection that must be collected for an app to function correctly. App communications as well as static and dynamic analyses were used to check traffic and whether security measures were implemented; for these last cases, the distinction between security and privacy was not obvious. Last, the scoring method group deals with the existence or nonexistence of a final score in each article. If there was a score, the weighting of assessed items was also considered. The charting table containing all the data to be extracted was implemented using Microsoft Excel. Two authors (JB and JR) independently extracted data from the 24 selected articles. Discrepancies were resolved by consensus. Results Search Results The database search retrieved a total of 710 citations; 230 duplicates were removed. After an initial screening of the abstracts and titles, 403 articles that did not meet the eligibility criteria were excluded and 77 were selected for full-text screening. After the full-text review, 24 studies [6,14,15,19-39] remained that fulfilled the inclusion criteria for this scoping review (see Figure 1). A full list of the included studies can be found in Multimedia Appendix 4. Figure 1. Flow diagram of the search strategy. General Information The general information contained in each study is summarized in Table 1. The year of publication, source title and type, app areas, and number of analyzed apps comprise the general information from each article. The source type is categorized as either a journal article, conference paper, or book chapter. The app areas were determined according to what the original article stated about the subject matter. JMIR Mhealth Uhealth 2020 | vol. 8 | iss. 7 | e18868 | p. 4https://mhealth.jmir.org/2020/7/e18868 (page number not for citation purposes) Benjumea et alJMIR MHEALTH AND UHEALTH XSL • FO RenderX
Table 1. General information from each article. Number of analyzed apps App areas Sourcea Reference 20Pregnancy and baby growth Family members and assistants Blood pressure and diabetes IEEE (Institute of Electrical and Electronics Engineers) Access (J) Papageorgiou et al, 2018 [6] 14HeadacheHeadache (J)Minen et al, 2018 [14] 36Depression Smoking cessation JAMA (Journal of the American Medical Association) Network Open (J) Huckvale et al, 2019 [15] 20General (top 20 mobile health [mHealth] apps) Australasian Journal of Information Systems (J)Scott et al, 2015 [19] 298Medical Health and fitness Annual Privacy Forum (J)Brüggemann et al, 2016 [20] 20Health and fitnessStudies in Health Technology and Informatics (BC) Mense et al, 2016 [21] 64Self-trackingJMIR mHealth and uHealth (J)Hutton et al, 2018 [22] 24Personal health recordAnnual International Conference of the IEEE Engineering in Medicine and Biology Society (C) Zapata et al, 2014 [23] 600Medical Health and fitness Journal of the American Informatics Association (J) Sunyaev et al, 2015 [24] 19Chronic insomniaEvidence-Based Mental Health (J)Leigh et al, 2017 [25] 84Health-related behaviors Mental health Journal of Medical Internet Research (J)Baumel et al, 2017 [26] 19PregnancyJournal of Medical Systems (J)Bachiri et al, 2018 [27] 41HIV/AIDSTelemedicine and e-Health (J)de las Aguas Robustillo Cortés et al, 2014 [28] 42DiabetesEndocrinología, Diabetes y Nutrición (J)Quevedo-Rodríguez and Wagner, 2019 [29] 154Diabetes Blood pressure IFIP (International Federation for Information Processing) Advances in Information and Communication Technology (J) Knorr et al, 2015 [30] 24Personal health recordRISTI (Revista Ibérica de Sistemas e Tecnologias de Informação) (J) Zapata et al, 2014 [31] 65Physical activityJMIR mHealth and uHealth (J)Bondaronek et al, 2018 [32] 116DepressionInternet Interventions (J)O’Laughlin et al, 2019 [33] 20General (top 20 mHealth apps)Australasian Conference on Information Systems (C) Adhikari et al, 2014 [34] 25General (top 25 mHealth apps)IEEE Conference on Application, Information and Network Security (C) Aliasgari et al, 2018 [35] 10Health and fitnessModeling and Simulation in Medicine Symposium (C) Mense et al, 2016 [36] 70Diabetes Mental health JMIR mHealth and uHealth (J)Powell el al, 2018 [37] 79GeneralBMC (BioMed Central) Medicine (J)Huckvale et al, 2015 [38] 369Mental healthInternet Interventions (J)Robillard et al, 2019 [39] aSources include journal articles (J), conference papers (C), or book chapters (BC). According to the type of source, 19 out of the 24 articles (79%) were published in journals [6,14,15,19,20,22,24-33,37-39], whereas 4 (17%) were published in conference proceedings [23,34-36] and 1 (4%) was a book chapter [21]. The publication fields were quite heterogeneous, with 12 out of 24 articles (50%) pertaining to the area of medical informatics [21-24,26-28,32,33,36,37,39], 5 (21%) to medicine [14,15,25,29,38], 4 (17%) to information technology JMIR Mhealth Uhealth 2020 | vol. 8 | iss. 7 | e18868 | p. 5https://mhealth.jmir.org/2020/7/e18868 (page number not for citation purposes) Benjumea et alJMIR MHEALTH AND UHEALTH XSL • FO RenderX
[19,30,31,34], 2 (8%) to security and privacy [20,35], and 1 (4%) to a multidisciplinary source [6]. Based on our defined inclusion criteria, we analyzed articles published between January 2009 and July 2019. None of the selected articles was published between 2009 and 2013. Out of the 24 papers, 4 (17%) were published in 2014 [23,28,31,34], 4 (17%) in 2015 [19,24,30,38], 3 (13%) in 2016 [20,21,36], 2 (8%) in 2017 [25,26], 7 (29%) in 2018 [6,14,22,27,32,35,37], and 4 (17%) in the first half of 2019 [15,29,33,39]. A wide range of app types was analyzed in the included studies, and some articles analyzed apps in different areas. For instance, in Knorr et al [30], both diabetes and blood pressure apps were analyzed. Fitness apps, including self-tracking and physical activity apps, were the most analyzed, appearing in 6 articles (25%) [20-22,24,32,36]. Mental health apps, including apps for depression monitoring, were assessed in 5 articles (21%) [15,26,33,37,39], and diabetes-related apps appeared in 4 articles (17%) [6,29,30,37]. Other app areas were HIV/AIDS (1/24, 4%) [28], headache (1/24, 4%) [14], pregnancy and baby growth (2/24, 8%) [6,27], personal health record management (2/24, 8%) [23,31], chronic insomnia (1/24, 4%) [25], and smoking cessation (1/24, 4%) [15]. Top mHealth apps were assessed in 4 articles (17%) [19,34,35,38]. Only 2 articles out of 24 (8%) analyzed certified apps. Huckvale et al [38] analyzed 79 apps certified by the United Kingdom’s National Health Service (NHS) and concluded that there were gaps in compliance with data protection principles in these accredited apps. By contrast, Leigh et al analyzed 18 apps for Android and 1 NHS-certified app for iOS [25], and the authors found that the NHS-approved app outscored the others when using their evaluation criteria. Finally, the number of apps analyzed in each article is disparate, ranging from 10 to 600 apps, with 20 apps being the mode (3/24, 13%) [19,34,35]. The average number of apps assessed was 92.6 (SD 136.9). Most of the articles (13/24, 54%), however, assessed less than 51 apps [6,14,15,19,21,25,27-29,31,34-36]. Evaluation Procedure A summary of the collected information is shown in Table 2. The objects of the assessments and the basis of the assessment criteria are described in the Methods section. JMIR Mhealth Uhealth 2020 | vol. 8 | iss. 7 | e18868 | p. 6https://mhealth.jmir.org/2020/7/e18868 (page number not for citation purposes) Benjumea et alJMIR MHEALTH AND UHEALTH XSL • FO RenderX
Table 2. Procedure for evaluation of the apps. Basis of the assessment criteria (includes legal framework) Object of the assessmentArea of assessmentReference Authors Legal In-app information Static and dynamic analyses App communications Existence of a privacy policy Content of the privacy policy Privacy and securityPapageorgiou et al, 2018 [6] AuthorsStatic and dynamic analyses App communications Existence of a privacy policy Content of the privacy policy PrivacyMinen et al, 2018 [14] LiteratureIn-app information App communications Existence of a privacy policy Content of the privacy policy PrivacyHuckvale et al, 2019 [15] LiteratureApp properties and behavior Existence of a privacy policy Privacy and securityScott et al, 2015 [19] Authors Literature App properties and behavior Personal information types App communications PrivacyBrüggemann et al, 2016 [20] AuthorApp communicationsPrivacyMense et al, 2016 [21] Literature Legal Recommendations or principles App properties and behavior In-app information Existence of a privacy policy Content of the privacy policy PrivacyHutton et al, 2018 [22] Literature Legal App properties and behavior Existence of a privacy policy PrivacyZapata et al, 2014 [23] AuthorsExistence of a privacy policy Content of the privacy policy Legibility of the privacy policy PrivacySunyaev et al, 2015 [24] Legal Recommendations or principles In-app information Existence of a privacy policy Content of the privacy policy MultidimensionalLeigh et al, 2017 [25] LiteratureExistence of a privacy policy Content of the privacy policy MultidimensionalBaumel et al, 2017 [26] Literature Legal Recommendations or principles App properties and behavior Existence of a privacy policy PrivacyBachiri et al, 2018 [27] Recommendations or principlesApp properties and behavior In-app information Multidimensionalde las Aguas Robustillo Cortés et al, 2014 [28] Recommendations or principlesApp properties and behavior In-app information Existence of a privacy policy Content of the privacy policy MultidimensionalQuevedo-Rodríguez and Wagner, 2019 [29] Recommendations or principlesLegibility of the privacy policyPrivacy and securityKnorr et al, 2015 [30] Authors Recommendations or principles App properties and behavior Existence of a privacy policy Content of the privacy policy PrivacyZapata et al, 2014 [31] JMIR Mhealth Uhealth 2020 | vol. 8 | iss. 7 | e18868 | p. 7https://mhealth.jmir.org/2020/7/e18868 (page number not for citation purposes) Benjumea et alJMIR MHEALTH AND UHEALTH XSL • FO RenderX
Basis of the assessment criteria (includes legal framework) Object of the assessmentArea of assessmentReference Recommendations or principlesExistence of a privacy policy Content of the privacy policy Privacy and securityBondaronek et al, 2018 [32] AuthorsExistence of a privacy policy Content of the privacy policy PrivacyO’Laughlin et al, 2019 [33] LiteratureApp properties and behavior In-app information Existence of a privacy policy Privacy and securityAdhikari et al, 2014 [34] LegalApp communicationsPrivacy and securityAliasgari et al, 2018 [35] Authors Recommendations or principles App communicationsPrivacy and securityMense et al, 2016 [36] AuthorsExistence of a privacy policy Legibility of the privacy policy PrivacyPowell el al, 2018 [37] LegalApp properties and behavior In-app information Static and dynamic analyses App communications Existence of a privacy policy Content of the privacy policy Privacy and securityHuckvale et al, 2015 [38] Authors Literature Existence of a privacy policy Content of the privacy policy Legibility of the privacy policy PrivacyRobillard et al, 2019 [39] Of the 24 articles assessed, 12 (50%) [14,15,20-24,27,31,33,37,39] evaluated only privacy; 8 (33%) evaluated security features, together with privacy [6,19,30,32,34-36,38]; and 4 (17%) conducted a multidimensional assessment [25,26,28,29], with privacy being only part of the evaluation. When considering the object of the assessment, 19 out of the 24 articles (79%) [6,14,15,19,22-27,29-34,37-39] used the privacy policy as part of the assessment or solely evaluated the privacy policy. App properties and behavior were used for assessment by 10 articles (42%) [14,19,20,22,23,27-29,34,38], and 8 papers (33%) used in-app information [6,15,22,25,28,29,34,38] or app communications [6,15,20,21,30,35,36,38] for privacy evaluation. Finally, only 2 articles (8%) each used personal information types [20,38] and static and dynamic analyses [6,30]. The selected articles used different bases to define criteria to assess privacy of mobile apps. Most of the papers combined some sources to determine the items for assessment. Out of 24 papers, 10 (42%) [15,19,20,22,23,26,27,34,37,39] used the literature to determine the items, while 9 (38%) [6,14,20,21,24,33,36,37,39] were based on the authors’criteria. Not many of the papers used legal frameworks or regulations—only 3 out of 24 papers (13%) [23,27,35] used the HIPAA and just 2 (8%) [6,22] explicitly mentioned the GDPR as a basis for determining the assessment criteria, although none of them checked the GDPR compliance. However, out of 24 articles, 2 (8%) [25,38] did use the previous European privacy regulation (ie, the 1995 Data Protection Directive). A total of 12 other privacy frameworks, recommendations from certification organizations and standard associations, and privacy principles were used. Multimedia Appendix 5 shows a further analysis regarding the object of the privacy assessment in mHealth apps. Evaluation Criteria The evaluation criteria are heterogeneous, as were the methods for defining them. Though a very brief summary of the criteria is shown in Table 3, they are described in more detail in Multimedia Appendix 6. The classification items proposed by the different articles to be used for evaluating app privacy are shown in Table 4. JMIR Mhealth Uhealth 2020 | vol. 8 | iss. 7 | e18868 | p. 8https://mhealth.jmir.org/2020/7/e18868 (page number not for citation purposes) Benjumea et alJMIR MHEALTH AND UHEALTH XSL • FO RenderX
Table 3. Criteria for evaluation of the apps. Assessment of criteriaCriteriaReference Number of apps that meet the different criteriaPrivacy policy: consent, user rights (ie, withdraw and portability), data protection officer, data collection, purpose, and transfer Permission and static analysis Data transmission: https, SSL (Secure Sockets Layer), and secure transmission Papageorgiou et al, 2018 [6] Number of apps that meet the different criteriaAccount functionality Data storage Privacy policy: type of information collected, data sharing, protection of minors, data access, and user rights Minen et al, 2018 [14] Percentage of apps that meet the different criteria Privacy policy availability Uses of data, data transfer, and data collection Mechanisms for security, how long data will be retained, cookies, user rights (ie, opt-out, consequences of not providing data, deletion, editing, and complaints), and protection of minors Identity of data controller Adherence to privacy policy Huckvale et al, 2019 [15] Items 1-3: risk score (1 point if there is a risk); Items 4-9: safety score (1 point if it is safe) User registration and authentication Data storing and sharing Enable users to update, correct, and delete their data Data privacy and security measures and existence of privacy policy Scott et al, 2015 [19] PrivacyRiskScoreApp = TApp × w(T) + PApp × w(P) + LApp × w(L)+ SApp × w(S) + UApp × w(U) + RApp × w(R) w = weight Information-sharing targets (S), information transfer (T), and information collection (U) Personal information types (P) and log-in (L) Connection security (R) Brüggemann et al, 2016 [20] Number of apps that meet the different criteriaUse of SSL and certificate pinning Information sent and identification of third parties Mense et al, 2016 [21] Most heuristics are valued as 0-2 (0, 1, or 2), though some have slightly different values (ie, 0/1, 0-3, or 0-4) Notice and awareness: data sharing, nature of data, and explanation of security measures Choice or consent: user-consent control Access or participation: user access to data Social disclosure: privacy control Hutton et al, 2018 [22] All six items are valued as 0, 0.5, or 1Privacy policy access and updates Authentication, encryption, and security standards Access can be granted and revoked Zapata et al, 2014 [23] Number of apps that meet the different criteriaPrivacy policy availability Privacy policy features: length, readability, scope, and transparency (ie, sharing, collection, and user controls) Sunyaev et al, 2015 [24] App privacy features (1-2) and privacy policy (3-8), with 1 point per question Data sharing Confidentiality mechanisms Privacy policy availability and content (ie, data collection, use of data, and data encryption) Leigh et al, 2017 [25] Eight items: 1 point if the app does not include the item Data communications, storage, and sharing Notification of how personal information is kept confidential Protection of minors Anonymization Baumel et al, 2017 [26] Number of criteria that are met (35 items)Privacy policy location and updates Access management: permissions, audit, criteria, and authentication Security measures Consideration of the Health Insurance Portability and Accountability Act (HIPAA) Bachiri et al, 2018 [27] JMIR Mhealth Uhealth 2020 | vol. 8 | iss. 7 | e18868 | p. 9https://mhealth.jmir.org/2020/7/e18868 (page number not for citation purposes) Benjumea et alJMIR MHEALTH AND UHEALTH XSL • FO RenderX
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39. Robillard JM, Feng TL, Sporn AB, Lai J, Lo C, Ta M, et al. Availability, readability, and content of privacy policies and terms of agreements of mental health apps. Internet Interv 2019 Sep;17:100243 [FREE Full text] [doi: 10.1016/j.invent.2019.100243] [Medline: 30949436] 40. He D, Naveed M, Gunter CA, Nahrstedt K. Security concerns in Android mHealth apps. In: Proceedings of the American Medical Informatics Association 2014 Annual Symposium (AMIA 2014). 2014 Presented at: American Medical Informatics Association 2014 Annual Symposium (AMIA 2014); November 15-19, 2014; Washington, DC p. 645-654 URL: https:/ /www.ncbi.nlm.nih.gov/pmc/articles/PMC4419898/pdf/1969977.pdf Abbreviations ACM: Association for Computing Machinery GDPR: General Data Protection Regulation HIPAA: Health Insurance Portability and Accountability Act IEEE: Institute of Electrical and Electronics Engineers mHealth: mobile health NHS: National Health Service PRISMA ScR: Preferred Reporting Items for Systematic Reviews and Meta-Analyses extension for Scoping Reviews Edited by G Eysenbach; submitted 24.03.20; peer-reviewed by D Szinay, J Suleder; comments to author 06.04.20; revised version received 22.04.20; accepted 13.05.20; published 02.07.20 Please cite as: Benjumea J, Ropero J, Rivera-Romero O, Dorronzoro-Zubiete E, Carrasco A Privacy Assessment in Mobile Health Apps: Scoping Review JMIR Mhealth Uhealth 2020;8(7):e18868 URL: https://mhealth.jmir.org/2020/7/e18868 doi: 10.2196/18868 PMID: ©Jaime Benjumea, Jorge Ropero, Octavio Rivera-Romero, Enrique Dorronzoro-Zubiete, Alejandro Carrasco. Originally published in JMIR mHealth and uHealth (http://mhealth.jmir.org), 02.07.2020. This is an open-access article distributed under the terms of the Creative Commons Attribution License (https://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work, first published in JMIR mHealth and uHealth, is properly cited. The complete bibliographic information, a link to the original publication on http://mhealth.jmir.org/, as well as this copyright and license information must be included. JMIR Mhealth Uhealth 2020 | vol. 8 | iss. 7 | e18868 | p. 18https://mhealth.jmir.org/2020/7/e18868 (page number not for citation purposes) Benjumea et alJMIR MHEALTH AND UHEALTH XSL • FO RenderX