scieee AI-readable full text Open interactive document viewer

A cross validation of Consumer-Based Brand Equity (CBBE) with Private Labels in Spain

Molinillo-Jiménez, Sebastián,Ekinci, Yuksel,Japutra, Arnold

Abstract

In recent years a number of Consumer-Based Brand Equity (CBBE) models and measurement scales have been introduced in the branding literature. However, examinations of brand equity in Private Labels (PL) are rather limited. This study aims to compare the validity of the two prominent CBBE models those introduced by Yoo and Donthu (2001) and Nam et al. (2011). In order to test the models and make this comparison, the study collected data from 236 respondents who rated private labels in Spain. A list of 30 different fashion and sportswear PL was introduced to respondents. These brands do not make any reference to the retail store in which they are sold. Research findings suggest that the extended CBBE model introduced by Nam et al. (2011) and Ciftci et al. (2014) is more reliable and valid than Yoo and Donthu’s model for assessing PL. Theoretical contributions and managerial implications are discussed.

Full text

A Cross Validation of Consumer-Based Brand Equity (CBBE) With Private Labels in Spain Sebastian Molinilloa, Yuksel Ekincib, and Arnold Japutrac aFaculty of Economics and Business Management, University of Malaga, Andalucia Tech, Campus El Ejido, 29013 Malaga, Spain, [email protected] bProfessor of Marketing The School of Marketing & Reputation, Henley Business School, University of Reading Whiteknights Campus, Reading, Berkshire, RG6 6UR, United Kingdom, [email protected] cDepartment of Management, Faculty of Economics, Tarumanagara University, , Jakarta (Indonesia), [email protected] Corresponding author: Sebastian Molinillo, [email protected], +34952131265 Abstract. In recent years a number of Consumer-Based Brand Equity (CBBE) models and measurement scales have been introduced in the branding literature. However, examinations of brand equity in Private Labels (PL) are rather limited. This study aims to compare the validity of the two prominent CBBE models those introduced by Yoo and Donthu (2001) and Nam et al. (2011). In order to test the models and make this comparison, the study collected data from 236 respondents who rated private labels in Spain. A list of 30 different fashion and sportswear PL was introduced to respondents. These brands do not make any reference to the retail store in which they are sold. Research findings suggest that the extended CBBE model introduced by Nam et al. (2011) and Ciftci et al. (2014) is more reliable and valid than Yoo and Donthu’s model for assessing PL. Theoretical contributions and managerial implications are discussed. Keywords. Consumer-based brand equity, customer satisfaction, service quality and Private Labels. References Aaker, D. A. (1991). Managing brand equity: Capitalizing on the value of a brand name, New York: Free Press. Anderson, J. C., & Gerbing, D. W. (1988). Structural equation modeling in practice: A review and recommended two-step approach. Psychological Bulletin, 103(3), 411-423. Boo, S., Busser, J., & Baloglu, S. (2009). A model of customer-based brand equity and its application to multiple destinations. Tourism Management, 30(2), 219-231. Buil, I., Martinez, E., & Chernatony, L. D. (2013). The influence of brand equity on consumer responses. Journal of Consumer Marketing, 30(1), 62-74. Burt, S. & Davies, K. (2010). From the retail brand to the retailer as a brand: Themes and issues in retail branding research. International Journal of Retail & Distribution Management, 38(11), 865-878. Calvo-Porral, C., & Lévy-Mangin, J. P. (2014). Private label brands: major perspective of two customer-based brand equity models. The International Review of Retail, Distribution and Consumer Research, 24(4), 431-452. Ciftci, S., Ekinci, Y. and Whyatt, G. (2014) "A Cross Validation of Consumer-Based Brand Equity (CBBE) Scales in Fashion Retail Industry", 2014 AMS Global Marketing Conference, Singapore, July 15-18. Cobb-Walgren, C. J., Beal, C., & Donthu, N. (1995). Brand equity, brand preferences, and purchase intent. Journal of Advertising, 24(3), 25-40. Cuneo, A., Lopez, P., & Yagüe, M. J. (2012). Measuring private labels brand equity: a consumer perspective. European Journal of Marketing, 46(7/8), 952-964. Ekinci, Y., Dawes, P. L., & Massey, G. R. (2008). An extended model of the antecedents and consequences of consumer satisfaction for hospitality services. European Journal of Marketing, 42(1), 35-68. Fornell, C. & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 27(February), 39-50. Frank, R.E. & Boyd, H.W. (1965). Are private-brand-prone grocery customers really different. Journal of Advertising Research, 5(4), 27-35. Grönroos, C. (1984). A service quality model and its marketing implications. European Journal of Marketing, 8(4), 36–44. Hair, J. F. Jr., Black, W. C., Babin, B. J., & Anderson, R. E. (2010), Multivariate data analysis: A global perspectives, 7th ed., New Jersey: Pearson Education Inc. Herstein R. and Gamliel E. (2004). An investigation of private branding as a global phenomenon. Journal of Euromarketing, 13 (4), 59-77. Jung, J., & Sung, E. Y. (2008). Consumer-based brand equity; comparisons among Americans and South Koreans in the USA and South Koreans in Korea. Journal of Fashion Marketing and Management, 12(1), 24–35. Keller, K. L. (1993). Conceptualizing, measuring, and managing customer-based brand equity. Journal of Marketing, 57(January), 1-22. Kim, H., Kim, W. G., & An, J. A. (2003). The effect of consumer-based brand equity on firms’ financial performance. Journal of Consumer Marketing, 20(4), 335-51. Kim, K. H., Ko, E., Xu, B., & Han, Y. (2012). Increasing customer equity of luxury fashion brands through nurturing consumer attitude. Journal of Business Research, 65(10), 1495-1499. Lee, J. S., & Back, K. J. (2010). Re-examination of attendee-based brand equity. Tourism Management, 31, 395-401. Maio Mackay, M. (2001). Evaluation of brand equity measures: further empirical results. Journal of Product and Brand Management, 10(1), 38-51. Malhotra, N. K. (2010). Marketing Research: An Applied Orientation 6th ed. London: Pearson Education. Molinillo, S., Ekinci, Y., Whyatt, G., & Occhiocupo, N. (2014),”A Trend Analysis of Private Label Research Between 2000 and 2012”. In Gázquez-Abad, J.C., Martínez-López, F.J., EstebanMillat, I. & Mondejar-Jiménez, J.A. (eds.) National Brand and Private Labels in Retailing.. Springer Proceedings in Business and Economics, pp. 171-178. Nam, J., Ekinci, Y., & Whyatt, G. (2011). Brand equity, brand loyalty and consumer satisfaction. Annals of Tourism Research, 38 (3), 1009-1030. Nielsen. (2011). Global Private Label Report: The Rise of the Value-Conscious Shopper. Available at hhtp://www.nielsen.com/us/en/newswire/2011/global-private-label-report-the-rise-of-thevalue-conscious-shopper.html, accessed 3 March 2014. Pike, S., Bianchi, C., Kerr, G., & Patti, C. (2010). Consumer-based brand equity for Australia as a long-haul tourism destination in an emerging market. International Marketing Review, 27(4), 434-449. Pitta, D. A., & Katsanis, L. P. (1995). Understanding brand equity for successful brand extension. Journal of Consumer Marketing, 12(4), 51-64. Private Label Manufacturers Association. (2014). Industry News. Available at http://www.plmainternational.com/industry-news/private-label-today, accessed 8 March 2015. Rubio, N.; Villaseñor, N. & Yagüe, M.J. (2015): "Measuring store brand equity from the formative perspective; differences between heavy and light store brand buyers", Journal of Marketing Trends, 2(1), 29-36. Tolba, A. H., & Hassan, S. S. (2009). Linking customer-based brand equity with brand market performance: A managerial approach. Journal of Product and Brand Management, 18(5), 356-66. Washburn, J. H., Brian D. T., & Priluck, R. (2000). Co-branding: brand equity and trial effects. Journal of Consumer Marketing, 17(7), 591-604, Washburn, J., & Plank, R. (2002). Measuring brand equity: An evaluation of a consumer-based brand equity scale. Journal of Marketing Theory and Practice, 17(6), 46-61. Xu, J. B., & Chan, A. (2010). A conceptual framework of hotel experience and customer-based brand equity: Some research questions and implications. International Journal of Contemporary Hospitality Management, 22(2), 174-193. Yoo, B. & Donthu, N. (2001). Developing and validating a multidimensional consumer-based brand equity scale. Journal of Business Research, 52(1), 1-14. Zeithaml, V. (1988). Consumer perceptions of price, quality, and value: A means-end model and synthesis of the evidence. Journal of Marketing, 52(3), 2–22. Zeithaml, V. A., Parasuraman, A., & Berry, L. L. (1985). Problems and strategies in services marketing. Journal of Marketing, 49(Spring), 33-46.