Full text
SYSTEMATIC REVIEW published: 18 October 2019 doi: 10.3389/fpsyg.2019.02281 Frontiers in Psychology | www.frontiersin.org 1October 2019 | Volume 10 | Article 2281 Edited by: Guido Alessandri, Sapienza University of Rome, Italy Reviewed by: Shane Connelly, University of Oklahoma, United States Zeynep Aytug, California State Polytechnic University, Pomona, United States *Correspondence: Jesús F. Salgado [email protected] Specialty section: This article was submitted to Organizational Psychology, a section of the journal Frontiers in Psychology Received: 06 May 2019 Accepted: 23 September 2019 Published: 18 October 2019 Citation: Salgado JF and Moscoso S (2019) Meta-Analysis of Interrater Reliability of Supervisory Performance Ratings: Effects of Appraisal Purpose, Scale Type, and Range Restriction. Front. Psychol. 10:2281. doi: 10.3389/fpsyg.2019.02281 Meta-Analysis of Interrater Reliability of Supervisory Performance Ratings: Effects of Appraisal Purpose, Scale Type, and Range Restriction Jesús F. Salgado*and Silvia Moscoso Faculty of Labor Relations, University of Santiago de Compostela, Santiago de Compostela, Spain Objectives: This reliability generalization study aimed to estimate the mean and variance of the interrater reliability coefficients (ryy) of supervisory ratings of overall, task, contextual, and positive job performance. The moderating effect of the appraisal purpose and the scale type was examined. It was hypothesized that the ratings collected for research purposes and multi-item scales have higher ryy. It was also examined whether ryy was similar for the four performance dimensions. Method: A database consisting of 224 independent samples was created and hierarchical sub-grouping meta-analyses were conducted. Results: The appraisal purpose was a moderator of ryy for the four performance dimensions. Scale type was a moderator of ryy for overall and task performance collected for research purposes. The findings also suggest that supervisors seem to have less difficulty evaluating overall job performance than task, contextual, and positive performance. The best estimates of the observed ryy for overall job performance are 0.61 for research-collected ratings and 0.45 for administrative-collected ratings. Conclusions: (1) Appraisal purpose moderates ryy and researchers and practitioners should be aware of its effects before collecting ratings or using empirically-derived interrater reliability distributions, (2) Scale type seems to moderate ryy in the case of the ratings collected for research purposes, only, (3) overall job performance is more reliably rated than task, contextual, and positive performance. Implications for research and practice are discussed. Keywords: interrater reliability, supervisory performance ratings, appraisal purpose, scale type, range restriction, meta-analysis INTRODUCTION Job performance ratings are the most widely used criteria in Work and Organizational (W/O) Psychology (Landy and Rastegary, 1989; Borman, 1991; Woehr and Roch, 2012), and their importance as a dependent variable continues to be crucial for research (Vinchur, 2007; Van Iddekinge and Ployhart, 2008). Their frequent use runs parallel to the continued concerns of researchers regarding their reliability (Murphy and Cleveland, 1995; Murphy, 2008; LeBreton et al., 2014). For decades, a widespread concern about job performance ratings has been that they are
Salgado and Moscoso Interrater Reliability of Performance Ratings affected by many errors, including halo and leniency, and that their reliability is low (Murphy and Cleveland, 1995; Campbell and Wiernik, 2015). For these reasons, it has been suggested many times that objective criteria (e.g., production records, work sample tests, sales quota) should be used instead of job performance ratings. The concerns with the reliability of job performance ratings are not about its internal consistency (as estimated, for instance, by Cronbach’s alpha and Spearman-Brown’s formula) or its temporal stability (as estimated by a test-retest coefficient). The central distrust of some researchers is related to the interrater reliability of job performance ratings (Murphy and De Shon, 2000; LeBreton et al., 2003, 2014; Murphy, 2008). In other words, the skepticism is about the extent to which the scores given by a rater to a sample of incumbents correlate with the scores of a second rater to the same sample of incumbents, provided that the two raters have the same opportunity to observe the performance of incumbents, that they observe similar behaviors, and that they have similar job positions (e.g., the two raters are supervisors). In validity studies, the rating sources of job performance can be the supervisors (e.g., Harris et al., 1995; Campbell and Wiernik, 2015), instructors (e.g., Berges et al., 2018), peers (e.g., Harris and Schaubroeck, 1988; Viswesvaran et al., 2002), and incumbents (e.g., Bang and Reio, 2017; Jyoti and Sharma, 2017; Haider et al., 2018; Rehman and Shahnawaz, 2018). This paper focuses on the interrater reliability of supervisory performance ratings as they are the most frequently used in validity studies and for performance appraisal purposes (Bernardin and Beatty, 1984; Landy and Rastegary, 1989; Viswesvaran et al., 2002; Campbell and Wiernik, 2015). The importance of interrater reliability of supervisory performance ratings is related to the fact that, for years, researchers have considered this reliability coefficient to be the most relevant one for research (e.g., validation studies) and practice (e.g., administrative decisions). For example, Ghiselli et al. (1981),Guilford (1954),Guion (1998),Schmidt and Hunter (1996),Schmitt and Klimoski (1991), and Thorndike (1949), among others, have affirmed that for studies of supervisory performance ratings, the reliability coefficient of interest is an interrater coefficient. Critics of the use of supervisory ratings due to their low interrater reliability also seem to consider this reliability estimate as crucial (Murphy, 2008, 2014; LeBreton et al., 2014). Primary studies (e.g., Rothstein, 1990) and meta-analyses (e.g., Viswesvaran et al., 1996) found the observed interrater reliability of supervisory ratings of overall job performance to be 0.52 on average (see also, Salgado et al., 2003, 2015a; Salgado and Tauriz, 2014) and, until very recently, this value seemed to be well-established. However, recently, several researchers have disputed the accuracy and legitimacy of this figure and criticized the use of 0.52 to correct validity coefficients for attenuation (e.g., LeBreton et al., 2003, 2014; Murphy, 2008). Other researchers have suggested that a provisional value of 0.80 would be a reasonable literature-based estimate of the reliability of supervisory performance ratings (e.g., Burke et al., 2014). The main objective of this study was to investigate the interrater reliability of supervisory ratings of overall job performance and of three sub-dimensions: task performance, contextual performance, and positive work behavior (as opposed to counterproductive work behavior). We used meta-analytic methods to cumulate interrater reliabilities across studies and to estimate the degree of reliability generalization for the average interrater coefficient after the corrections for sampling error and range restriction. A second objective was to investigate the moderating effects of the appraisal purpose (i.e., administrative vs. research) on the interrater reliability of supervisory performance ratings. The third objective was to compare the interrater reliability for mono-item scales and multiitem scales of job performance measures. Finally, the fourth objective was to develop interrater reliability distributions that might be used in future studies (both, primary and meta-analytic studies) that include supervisory performance ratings. RESEARCH ON INTERRATER RELIABILITY OF SUPERVISORY PERFORMANCE RATINGS One of the most highly cited studies on the interrater reliability of supervisory performance ratings was carried out by Rothstein (1990), who examined the effects of length of service on the interrater reliability coefficients in an extensive database consisting of 9,975 supervisors employed in a consortium of 79 companies. The length of service ranged from 0.5 months to over 240 months (i.e., over 20 years). Two raters rated each supervisor, one being the direct manager and the second a person well positioned to rate the supervisor. Length of service served as a subsidiary measure of the opportunity to observe the performance of the supervisor. Rothstein found that the frequency-based values of the observed interrater reliability were 0.48 for assessing duty ratings and 0.52 for assessing ability ratings, respectively. The average observed interrater reliabilities weighted by the sample size were 0.51 and 0.55 for duty ratings and ability ratings, respectively (based on the values reported by Rothstein, 1990). She also found that a non-linear quadratic function better described the relationship between the length of service and the interrater reliability coefficients. Several characteristics of Rothstein’s study should be mentioned here. First, the observed correlation between the interrater reliabilities for duty ratings and ability ratings was 0.88. Therefore, they are two empirically redundant measures (Schmidt et al., 2008). Second, range restriction affected the observed interrater reliability. Rothstein found that the correlation between the observed and the corrected reliabilities was 0.71 for duty ratings and 0.69 for ability ratings. She also found that, when the observed reliability coefficients were corrected for range restriction, the length of exposure (opportunity to observe) no longer contributed to the prediction of interrater reliability of duty ratings, and that its contribution was tiny for the interrater reliability of ability ratings. Finally, Rothstein’s study (1990) is also relevant for the present reliability generalization study because she reported 37 individual coefficients of interrater reliability with their associated sample size and the variance of the ratings (which allows for the Frontiers in Psychology | www.frontiersin.org 2October 2019 | Volume 10 | Article 2281
Salgado and Moscoso Interrater Reliability of Performance Ratings estimation of the µ-value for each study). When Rothstein’s values are corrected for range restriction, the average interrater reliability is 0.64 for duty ratings and 0.69 for ability ratings. Concerning the meta-analyses of the reliability of job performance ratings, the most comprehensive one was carried out by Viswesvaran et al. (1996). They examined the interrater reliability of the performance ratings made by supervisors and peers, and also examined the internal consistency and stability of job performance ratings. They also estimated the reliability for overall job performance and nine facets of performance, including quantity, quality, leadership, communication competence, administrative competence, interpersonal competence, effort, job knowledge, and compliance with or acceptance of authority. The most relevant finding of Viswesvaran et al.’s meta-analysis was to show that the observed interrater reliability (sample size weighted) was 0.52 (K=40, N=14,650) for supervisory ratings of overall job performance. The stability for supervisory performance ratings was 0.81, and the internal consistency (Cronbach’s alpha) was 0.86. Taking into account that the different reliability coefficients assign different sources of variance to measurement error (Schmidt et al., 2003), Viswesvaran et al.’s (1996) results clearly showed that the intra-rater reliability coefficients of supervisory performance ratings were high (i.e., over 0.80) but that the interrater reliability was low (i.e., 52). Therefore, Viswesvaran et al.’s (1996) findings showed that the primary source of error in supervisory performance ratings arises from the individual rater’s idiosyncratic perceptions of job performance. Two characteristics of Viswesvaran et al.’s (1996) metaanalysis must be mentioned. The first one is that their database included Rothstein’s (1990) study, which represented about 75% of the total sample size of the meta-analysis. Thus, Rothstein’s study was very determinative of the 0.52 value finally found. The second characteristic of Viswesvaran et al.’s (1996) meta-analysis is that all the studies included in their database were published studies conducted in the US and Canada. For this reason, new meta-analyses including published and unpublished studies carried out in other countries are essential. In an independent meta-analysis, Salgado et al. (2003) found that the observed interrater reliability of supervisory performance ratings was 0.52 in a sample of European studies (K=19, N=1,960). Therefore, the two independent meta-analyses arrived at the same observed interrater reliability coefficient (Salgado et al., 2016). Despite the agreement between the independent metaanalyses mentioned above, some researchers disagree about the accuracy and legitimacy of the 0.52 estimate. For example, Murphy and De Shon (2000, p. 896) suggested that the interrater reliability found by Viswesvaran et al. (1996) may be a consequence of using contexts that encourage disagreement among raters, that promote substantial ratings inflation, and, consequently, produce range restriction. More recently, LeBreton et al. (2014; see also, LeBreton et al., 2003) disputed whether 0.52 is an accurate and reasonable estimate of interrater reliability of supervisory performance ratings. They also suggested that this estimate should not be used for correcting validity coefficients because “the interpretation of a corrected coefficient when the criterion is measured using supervisory ratings has little scientific (or practical) value” (LeBreton et al., 2014, p. 491). Finally, LeBreton et al. (2014, p. 497) stated that psychologists should “take seriously the problems with the ratings and question whether interrater correlations between two supervisors provide the most accurate and reasonable estimates of reliability.” According to many classical psychometricians and W/O psychologists (e.g., Thorndike, 1949; Gulliksen, 1950; Guilford, 1954; Guion, 1965a, 1998; Nunnally, 1978; Ghiselli et al., 1981, among others), when the criterion measure is unreliable, what is of critical importance is that the sample size be increased in order to allow for sampling fluctuations and to get stability in the relative size of the validity coefficients. Appraisal Purpose: Administrative vs. Research In the case of supervisory performance ratings, there are essential differences between ratings collected for administrative-purposes and research-purposes (Murphy and Cleveland, 1995). Many researchers have pointed out that performance assessment done for administrative purposes (e.g., promotions, compensation, prizes) is more complicated to evaluate because it may depend on group processes (e.g., rater-ratee similarity), and on contextual and organizational (e.g., tenure, reward system) factors (McDaniel et al., 1994; Viswesvaran et al., 1996, 2002; Tenopyr, 2002; Campbell and Wiernik, 2015). On this issue, Landy and Farr (1980) concluded that the administrative ratings were more lenient than the research ratings. Wherry and Barlett (1982) hypothesized that research ratings would be more accurate than administrative ratings, and empirical studies demonstrated that administrative ratings were significantly more lenient and exhibited more halo than did research ratings (Taylor and Wherry, 1951; Sharon and Barlett, 1969; Warmke and Billings, 1979; Wherry and Barlett, 1982; Zedeck and Cascio, 1982; Veres et al., 1983; Bretz et al., 1992). For example, Harris et al. (1995) found that the reliability of ratings for research purposes was larger than for administrative purposes. Besides, McDaniel et al. (1994) found evidence that the purpose of the job performance ratings (administrative vs. research) was a significant moderator of the criterion-oriented validity of employment interviews. Murphy (2008),Murphy and Cleveland (1995), and Murphy and De Shon (2000) suggested that the accurate evaluation of subordinate performance is often a relatively minor concern of the rater, when the purpose of the appraisal is motivating subordinates, maintaining smooth interpersonal relations, and so on. Performance appraisal researchers typically assume that performance ratings are inflated, and rater effects generally lead to errors that are biased in the direction of leniency (Bretz et al., 1992; Cleveland and Murphy, 1992; Murphy and Cleveland, 1995; Jawahar and Williams, 1997; Murphy and De Shon, 2000). Research on performance appraisal also suggests that ratings are influenced by the goals pursued by raters (Murphy and Cleveland, 1995). Examples include using performance ratings to motivate subordinates or to build and maintain positive interpersonal relationships in the workgroup. There is evidence that raters’ beliefs about the purpose of rating substantially affect the ratings they assign and there is also evidence that rater’s Frontiers in Psychology | www.frontiersin.org 3October 2019 | Volume 10 | Article 2281
Salgado and Moscoso Interrater Reliability of Performance Ratings attitudes toward the organization and the performance appraisal systems in use affect their ratings (Murphy and Cleveland, 1995; Tziner et al., 1998). Therefore, research appears to support the hypothesis that ratings collected for research purposes are also more reliable than ratings collected for administrative purposes. Consequently, the aim of the collected ratings should be taken into account in the investigation of the interrater reliability of performance ratings as it may be considerably different for these two uses of supervisory performance ratings. However, no meta-analysis has estimated and compared, until now, the interrater reliability of research and administrative ratings. In line with the previous research and previous theoretical rationales, we state the following hypothesis: Hypothesis 1: Interrater reliability is larger for ratings collected for research purposes than for administrative purposes. Single-Item Scales and Multiple-Item Scales of Job Performance Assessments of overall job performance can be obtained either using (a) a single-mono-item scale, (b) using multiple-mono- item scales measuring more specific dimensions, (c) using multiple-multi-item scales, and (d) using multiple independent criteria that serve to create a composite measure (Guion, 1965a; Schmidt and Kaplan, 1971; Borman, 1991; Wilmot et al., 2014). The first two types of scales are the most frequently used in validation studies. For some administrative purposes (e.g., feedback, promotions), the multiple-multi-item scales and the composite performance measures are commonly used (Borman, 1991; Murphy and Cleveland, 1995). Wilmot et al. (2014) affirmed that the 0.52 interrater reliability estimate found by Viswesvaran et al. (1996) is really the interrater reliability for single-scale measures of overall job performance. However, this may not be right. For example, the main contribution to Viswesvaran et al.’s (1996) meta-analysis was the study by Rothstein (1990), which used an instrument composed of 49 items, which tapped two performance constructs, i.e., duties and ability. Wilmot et al. (2014) suggested that, although single-scale and multi-scales tap the same construct, the multi-scale measures of job performance are likely to result in more reliable estimates. Therefore, according to Wilmot et al. (2014), a remedy for the low interrater reliability of overall performance ratings would be to use multi-scale measures and composite performance measures. This issue has scarcely been investigated, but there is some empirical evidence supporting Wilmot et al.’s point. For example, Salgado and Moscoso (1996) found that the interrater reliability was 0.45 for mono-item scales and 0.64 for multiple-item scales. Nevertheless, Viswesvaran et al. (1996) also found some evidence to the contrary. For example, they found that interrater reliability was larger for single scales assessing productivity (ryy =0.57), quality (ryy =0.63), administrative competence (ryy =0.58), effort (ryy =0.55), or compliance with authority (ryy =0.56), than for overall job performance (ryy =0.52). Consequently, this issue requires additional research. Moreover, although larger internal consistency can be obtained if multiple homogenous scales are added up, as follows from the application of Spearman-Brown’s prophecy formula, this is not necessarily the case for the interrater reliability. In other words, the idea that independent raters agree more among themselves on a ratee when a measure of overall job performance based on multiple scales is used than when a single scale of overall job performance is used does not follow obviously from the application of Spearman-Brown’s formula. Of course, the larger the number of raters is, the larger the reliability coefficient is. However, this result is independent of whether the performance measure is a single scale or a multi-scale. It can be argued that, in some cases, the agreement can be smaller when multiple scales are used. For example, if the scales aim to measure badly-defined constructs or well-defined but rarely observed constructs (or the observer has difficulty in observing repeated behaviors), then it can be expected that the agreement will be smaller for the average of these scales than for an overall single-scale. The same result can be conjectured if the length of observation is short. Moreover, it is necessary to take into account whether the measure is formative or reflective (Edwards and Bagozzi, 2000; Salgado et al., 2015b). As noted by Bollen and Lennox (1991) and Edwards and Bagozzi (2000), the observed items and scales are correlated in the case of reflective constructs, but high correlations among indicators are not expected in connection with formative variables. The compound measures as defined by Wilmot et al. (2014) seem to be formative variables and, consequently, the potentially larger interrater reliability associated with the use of these performance measures has not been demonstrated empirically. On the other hand, as reflective measures are more frequently used than formative measures in the most common developmental and validation studies, the following hypothesis is advanced: Hypothesis 2: Interrater reliability will be greater for multiitem (multi-scale) measures than for single-item scales. Range Restriction in Interrater Reliability of Job Performance Ratings It is widely admitted that reliability estimates (e.g., Alpha, testretest, interrater coefficients) are affected by group variability so that the estimated reliability coefficients will be higher in more heterogeneous groups (e.g., Thorndike, 1949; Gulliksen, 1950; Guion, 1965a, 1998; Lord and Novick, 1969). Consequently, the reliability coefficients will tend to be smaller for a sample of job incumbents (i.e., typically a more homogenous group) than for the total population of job employees of a given organization. According to Feldt and Qualls, (1998, see also Hunter, 1983; Brennan, 1995), the basis for this reasoning is that the variance for the population of job incumbents equals the mean variance of the sub-samples plus the variance of the means. The importance of the effect of direct range restriction (DRR) on criterion reliability was stressed 40 years ago by Schmidt et al., (1976, p. 475) and by Callender and Osburn, (1980, p. 549), who mentioned that, in both local validation studies and validity generalization studies, the unrestricted criterion reliability must be used for correcting validity coefficients (even if assumed distributions of unrestricted criterion reliabilities were necessary) when range restriction on the predictor or predictors is direct. In Frontiers in Psychology | www.frontiersin.org 4October 2019 | Volume 10 | Article 2281
Salgado and Moscoso Interrater Reliability of Performance Ratings the case of the indirect range restriction (IRR), as discussed by Schmidt and Hunter, (2015; see also Hunter and Schmidt, 2004; Hunter et al., 2006), the restricted values of reliability for both the criterion and the predictor must be used. There are good reasons to suspect that restriction of range exists in the criterion scores (e.g., job performance ratings). Alexander et al. (1987) suggested that it was reasonable to assume that the criterion was restricted in range in many studies and some empirical evidence of DRR in performance ratings has been found (Rothstein, 1990; Bretz et al., 1992; Murphy and Cleveland, 1995). DRR may occur at the lower end of the criterion because the employees are self-selected or are dismissed and DRR may take place at the higher end because the employees are promoted or transferred or because they receive offers from other organizations that they subsequently accept (Sackett et al., 2002). DRR can also occur simultaneously at the lower and at the higher end because, for example, not all employees can be rated by two or more supervisors for different reasons, and because only a small number of employees can be rated by two raters, which is the most frequent case (Sackett et al., 2002). However, there are many other reasons. For example, it is commonly observed that raters do not use the full rating scale when they rate job incumbents (Murphy and Cleveland, 1995). Sometimes, raters cannot rate some incumbents because the period to observe the incumbent’s work is short. Another reason is that sometimes the reliability coefficient is only calculated with an unrepresentative sub-sample of the population of employees (sometimes a very small sub-sample). Therefore, different mechanisms can operate to produce range restriction in the criterion (Sackett et al., 2002). Furthermore, the effects of IRR and DRR over interrater reliability can be cumulative. For example, the effect of IRR is that only a sub-sample of applicants is finally hired and, the selection procedure (e.g., a GMA test) affects the reliability of supervisory performance ratings indirectly. In other words, the IRR operates on the applicant samples. On the other hand, the DRR operates on the employees (e.g., when the organization rates a selected sub-sample of the incumbents based on a variable, for instance, tenure). These two effects are independent, and therefore, their consequences for reliability can be cumulative. Regardless of the range restriction mechanisms (i.e., direct or indirect), in all these cases, the observed distribution of the criterion scores would not reflect all the variability in the performance of incumbents. Consequently, the observed reliability estimated using the restricted distribution may not be best estimate of the true criterion reliability. Unfortunately, the effect of range restriction on the criterion reliability has received little attention. The study of Sackett et al. (2002) is an exception. According to Murphy and De Shon (2000, p. 896; see also Murphy and Cleveland, 1995), the simpler explanation for the low interrater correlations is that performance ratings are typically collected in settings where range restriction is ubiquitous, especially when ratings are used to make administrative decisions about ratees (e.g., salary, promotion). Similarly, LeBreton et al. (2003) posited the hypothesis of restricted variance for explaining the low interrater reliabilities of supervisory performance ratings. They suggested that the low observed interrater reliability is an artifactual effect of range restriction. LeBreton et al. (2003) found some support for this hypothesis in peers and subordinates. Also, they recommend that the interrater reliability is corrected for attenuation due to range restriction. In an important study, Sackett et al. (2002) examined the effects of range restriction on the interrater reliability using three simulated scenarios, including DRR and IRR. They found that the consequences of the range restriction on the criterion reliability varied considerably depending upon the specific mechanism producing range restriction and the degree of range restriction presented, as indexed by the selection ratio. Sackett et al.’s (2002) findings showed that DRR produced the largest effect and that it can result in substantial underestimation of criterion reliability. Consequently, if the uncorrected reliability estimates are used for correcting validity coefficients, there is a possibility of substantial overestimation of the validity (Sackett et al., 2002). On the contrary, if reliability estimates are corrected for range restriction before their use in correcting validity coefficients for attenuation, true validity will be estimated accurately (Callender and Osburn, 1980; Sackett et al., 2002). Viswesvaran et al. (2014) pointed out that range restriction, together with sampling error, and other statistical artifacts (e.g., imperfect construct measurement) have effects on the observed interrater reliabilities of supervisory performance ratings, especially if the coefficients are from single studies. Consequently, meta-analytic observed values provide more accurate estimates than the coefficients of single studies, because of the sampling error reduction. Furthermore, if the observed interrater reliabilities are corrected for range restriction, these reliabilities would be even less biased and more precise estimates. In summary, the third explanation for low interrater correlations is that the samples of job incumbents, which served to estimate the interrater reliability, exhibited less variability than the respective job incumbent populations and, therefore, a DRR mechanism operated to attenuate the true reliability. Furthermore, the observed interrater reliability estimates can also be indirectly restricted due to the effects of the personnel selection procedure (e.g., a cognitive test) on the criterion scores. The explanation based on range restriction is independent of the previous one based on the appraisal purpose. However, no previous meta-analyses of the interrater reliability of supervisory performance ratings (Salgado and Moscoso, 1996; Viswesvaran et al., 1996; e.g., Salgado et al., 2003) estimated the degree of range restriction in the ratings. Thus, a goal of this reliability generalization study is to examine the effects of RR on interrater reliability magnitude and variability on interrater reliability estimates. Job Performance Dimensions Viswesvaran et al. (1996) pointed out that in research literature the same facets of job performance can be referred to by different labels. For this reason, they suggested that theoretical considerations should guide the grouping of the different facet labels. In this research, we have used four performance dimensions (clusters): Overall job performance, task performance, contextual (citizenship) performance, and positive organizational performance (i.e., the positive pole of Frontiers in Psychology | www.frontiersin.org 5October 2019 | Volume 10 | Article 2281
Salgado and Moscoso Interrater Reliability of Performance Ratings TABLE 1 | Definitions of overall job performance, and the sub-dimensions. Overall job performance: Ratings on statements (or ranking of individuals on statements) referring to overall performance, overall effectiveness, overall job performance, overall work reputation, or the sum of all individual dimensions rated” (Viswesvaran et al., 1996, p. 561). Task Performance: Ratings of behaviors, abilities, and competencies referring to the production of a good or the provision of a service. Contextual (Citizenship) performance: ratings of behaviors that contribute to the goals of the organization contributing to its social and psychological environment. Positive performance (as opposite to counterproductive work behaviors): Ratings of voluntary behaviors that contribute to the well-being of the organization (e.g., maintaining personal discipline, avoidance of dangerous-destructive- hazardous behaviors, personal compliance). counterproductive work behaviors). The definition of these performance categories appears in Table 1.Carpenter and Berry (2017),Harari et al. (2016), and Hoffman et al. (2007) reviewed the literature on the definition and measurement of these three performance dimensions. The meta-analysis of Hoffman et al. (2007) reported a correlation between task performance and contextual (citizenship) performance of 0.74, and the metaanalysis of Carpenter and Berry (2017) reported a correlation of −0.22 between contextual performance and counterproductive work behaviors and a correlation of 0.06 between task performance and counterproductive work behaviors. Therefore, these meta-analytic findings support the contention that the three dimensions, although related, are empirically different. For research and practical motives, it is relevant to estimate their specific interrater reliability. We do not advance any hypothesis about potential differences among the interrater reliability of the performance dimensions as the current theoretical and empirical literature does not provide a sound basis to speculate about potential differences and to posit hypotheses might be premature. For example, Borman (1979) and (Wohlers and London, 1989) suggested that some performance dimensions (e.g., administrative skills, communication skills and leadership) can be easier to assess than others (e.g., quality and productivity). To this regard, Viswesvaran et al. (1996) found that, although there was some variability in the average interrater reliability across the 10 dimensions included in their meta-analysis, the 80% credibility intervals and the 95% confidence interval overlapped (Viswevaran et al. reported 80% confidence intervals but the 95% confidence interval can be calculated with the estimates they reported). Nevertheless, the comparison of the interrater reliability of the job performance dimensions may contribute to a better understanding of the appraisal processes by supervisors. Thus, an additional purpose of this reliability generalization study is to estimate the interrater reliability of three dimensions of job performance and overall job performance. METHOD Literature Search Using four strategies, we have searched for studies that reported interrater reliability coefficients either for overall job performance or job performance sub-dimensions and facets. The first strategy was to examine all the articles included in the database of Viswesvaran et al. (1996) and to retain the articles that reported interrater reliability coefficients. This strategy provided about 42 documents (25% of the references to studies finally included in the database) which provided 78 interrater coefficients. The second strategy was to conduct electronic searches using the following databases and meta-databases: PsycLit, Google, Scholar-Google, ERIC, Elsevier, Sage, Wiley, Academy of Management, Springer, and EBSCO. We used the following keywords: “interrater reliability” in combination with “job performance,” “task performance,” “contextual performance,” “citizenship performance,” “performance ratings,” “work performance,” “performance appraisal,” “performance evaluation,” and “performance assessment.” With this strategy we obtained 1,387 references and we examined the full content of each document. We excluded the majority of the documents mainly because (a) they did not provide an interrater coefficient of job performance, (b) they provided an interrater coefficient but for the predictors and not for job performance; (c) they provided an interrater coefficient of job performance but the coefficient was obtained correlating the ratings of peers or subordinates; (d) some documents provided Cohen’s Kappa and other coefficients of agreement but they did not calculate a correlation coefficient (e.g., Pearson; intraclass); (e) some valid documents were excluded because they were previously obtained from Viswesvaran et al.’s (1996) list of references. This strategy provided 96 usable documents (117 interrater coefficients). The third strategy was to examine all issues (starting from the first issue) of some relevant journals not included in Viswesvaran et al.’s list of journals. We examined the following journals: International Journal of Selection and Assessment, the Journal of Work and Organizational Psychology, the European Journal of Work and Organizational Psychology, Applied Psychology, and Educational and Psychological Measurement. Moreover, we also examined the issues from January 1994 to December 2017 of the journals listed by Viswesvaran et al. (1996). This strategy provided 25 documents (15%) and 27 interrater coefficients. Finally, the fourth strategy was to contact fifteen international researchers from USA, United Kingdom, Germany, Italy, The Netherlands, Belgium, Spain, and France to obtain previously unidentified papers. We obtained 6 documents (with 14 interrater coefficients) from our colleagues. Inclusion Criteria and Decision Rules As the main purpose of this reliability generalization study was to determine the interrater reliability of the supervisory ratings of overall, task, contextual, and positive performance, only studies that reported an estimate of this reliability form were included in the analysis. Furthermore, in the final database, we included only studies reporting actual supervisory-job-performance ratings with real incumbents. In other words, we did not consider experimental studies, studies with simulated people, and studies with students. We also excluded studies reporting interrater reliability estimates of interview ratings, interrater reliability of assessment center exercises, and interrater reliability estimates of performance in simulated exercises. As we were interested Frontiers in Psychology | www.frontiersin.org 6October 2019 | Volume 10 | Article 2281
Salgado and Moscoso Interrater Reliability of Performance Ratings in supervisory interrater reliability, the estimates had to be calculated using supervisory ratings and we did not consider interrater coefficients obtained from peers, subordinates, and observers. Also, we did not consider interrater coefficients obtained from a single supervisor supplemented by a peer or an observer. When studies reported a range of numbers of incumbents, we coded the smaller number to provide a more conservative estimate (e.g., Dunnette and Motowidlo, 1976; Campbell, 1986; Blickle et al., 2008). When an article or document reported data from two or more independent samples of participants they were entered into the meta-analysis as separate interrater reliability estimates (e.g., Dunnette and Motowidlo, 1976; Campbell, 1986). When a study reported interrater reliability estimates for the same sample obtained on different occasions, the most recent estimate served as data source for that sample (e.g., Gunderson and Ryman, 1971). When a study used two performance measures for the same sample at the same time (e.g., ranking order plus Likert scale; graphic ratings plus paired comparison ratings), the average of the interrater reliabilities was enter as the data source (e.g., Mandell and Adkins, 1946; Buel and Bachner, 1961; Thompson and Thompson, 1985). Handyside and Duncan (1954) reported an interrater coefficient that had been corrected for range restriction and we transformed it back to the observed interrater reliability. We also excluded 11 studies because the same coefficients had been reported in another paper included in the dataset. Per the Meta-Analysis Reporting Standards (MARS) specified in the Publication Manual of the American Psychological Association (2010; available at https://apastyle.apa.org/manual/ related/JARS-MARS.pdf), the Preferred Reporting Items for Systematic Reviews and Meta-analysis (PRISMA), and the checklist of meta-analysis of Aytug et al. (2012), we have included as Supplementary Material a file containing the following information from each study for each job performance category: (a) study source, (b) ryy, (c) N, (d) type of scale (mono vs. multiitem), (e) purpose (administrative vs. research), and (f) range restriction value. Summary of Interrater Reliability Data Set The final number of independent documents (i.e., articles, technical reports, presentations, doctoral dissertations, and unpublished manuscripts) we were able to use in this metaanalysis was 169, of which 108 (65.7%) were published studies and 58 (34.3%) were unpublished studies. These documents provided 236 independent samples/studies in which supervisory interrater reliability estimates were reported. The published studies provided 160 independent samples (68%) and the unpublished studies provided 76 samples (32%). The total sample size was 43,203 individuals. The oldest study was published in 1933 (Farmer, 1933) and the most recent was published in 2017 (Lado and Alonso, 2017). Therefore, the time period covered by this meta-analysis was 84 years. As for the language of the documents, 159 (94%) were in English, 7 (4.1%) in Spanish, 3 (1.8) in French, and 1(0.1%) in German. The list of the documents appears in the section of references. Inter-coder Agreement The two authors of this reliability generalization study, both with experience conducting meta-analyses, with a number of published meta-analytic studies in top-tier journals (e.g., Journal of Applied Psychology; Personnel Psychology; Journal of Occupational and Organizational Psychology; European Journal of Work and Organizational Psychology), with research and teaching experience in personnel selection, both with doctorate degrees in Work and Organizational Psychology, coded independently all interrater reliability studies. For each study, we compared eight data points: (a) sample size; (b) interrater reliability; (c) job performance category; (d) administrative vs. research purpose; (e) mono vs. multiple-item scales; (f) range restriction value; (g) published vs. unpublished study; (h) study year. To establish the level of inter-coder agreement, we identified the number of data points and the number of disagreements. For this analysis, there were 2,218 data points, with 2,085 agreements and 133 disagreements, yielding a 94% level of agreement. Disagreements were resolved by referring back to the studies and discussion between the two authors, until consensus was reached. This level of agreement is similar to the inter-coder agreement found in validity generalization studies (Whetzel and McDaniel, 1988; Whetzel et al., 2014). Method for Reliability Generalization of Interrater Coefficients of Job Performance In this meta-analysis, one interrater reliability coefficient was used per sample for each performance dimension-moderator condition. In other words, we fixed the contribution of each study at a single reliability coefficient for overall job performance and for each performance category. One-hundred-and-eight studies contained conceptual replications (i.e., interrater reliability coefficients of two or more facets of the same performance dimension were obtained in the same sample). In 45 cases, we formed the linear composites when the study reported the intercorrelations among the scales. Linear composites with unit weights for the components provide more construct valid and precise estimates than the use of the average correlation or the use of all correlations as separate data points (Nunnally, 1978, p. 166–168; Viswesvaran et al., 1996, 2002; Schmidt and Hunter, 2015, p. 457–463). Composite interrater correlations represent the interrater reliability that would have been observed had the scales been summed (Connelly and Ones, 2010). In the case of the 63 studies that did not contain the correlations among the facets or scales, we used the average correlation. When a study reported the interrater reliability of several facets together with the interrater reliability of overall job performance, we used this last estimate as the interrater reliability for overall job performance. We used an identical procedure when the facets were for task performance, contextual performance, and positive performance and an estimate of these dimensions was also provided. When a study reported interrater reliability estimates for overall job performance and the dimensions of task, contextual, and positive performance, each specific coefficient was assigned Frontiers in Psychology | www.frontiersin.org 7October 2019 | Volume 10 | Article 2281
Salgado and Moscoso Interrater Reliability of Performance Ratings to the group of coefficients of each dimension. In this way, although such a study can provide several coefficients, the independence of the coefficients is not violated within the same performance dimension. In other words, the interrater coefficients of overall job performance were not collapsed into the coefficients of task, contextual, and positive performance, nor were the coefficients of these dimensions grouped together. The vast majority of the studies (94.5%) used two raters for estimating the interrater reliability, but 12 (5.5%) studies reported that three or more raters had been used to assess the interrater reliability. In other words, the reliability estimate can be different across the studies because of the number of raters of the performance measurement. In this case, we have followed the methodological strategy used by Viswesvaran et al. (1996) and reduced all interrater estimates to that of one rater using the Spearman-Brown prophecy formula. The reliability generalization method used here can be divided into two parts. The first part is a bare-bones meta-analysis and it provides the estimates of the observed (uncorrected) interrater reliabilities. This part reports the following data: (a) the total number of interrater coefficients (K), the total sample size (N), the weighted-sample average observed interrater reliability (ryy), the weighted-sample observed variance of the observed interrater reliability (Syy2), the standard deviation of the observed interrater reliability (SDyy), and the sampling error variance of the observed interrater reliability (SEV). These estimates can be directly compared with Viswesvaran et al.’s (1996) estimates. We conducted the bare-bones meta-analysis with the meta-analytic software of Schmidt and Le (2014). In addition, we programmed the formulas in the spreadsheet Excel. The results of both Excel and Schmidt and Le’s software were identical. The second part contains a difference with respect to the method typically used in validity generalization research. In these last studies, the correction for range restriction is for the restriction which took place in the predictor scores. Thus, the formulas named as Thorndike’s (1949) Case II and Case III, and the more recently derived formula of IRR by Hunter et al. (2006) are used to obtain unrestricted validity coefficients. In the present case, the restriction is on the criterion scores, and the correction for range restriction requires a different formula. The criterion scores can be restricted for two main reasons. First, the range of the criterion scores can be indirectly restricted due to the effect of another variable (e.g., a predictor) that can reduce the variance of the performance in the incumbent samples. For example, if only the top 10% of applicants are hired or because the organization excluded some employees based on demographic variables (e.g., the ratings are only available for younger and less experienced employees), indirect range restriction affected the performance measures. In personnel selection, this is the most common situation (Thorndike, 1949; Hunter et al., 2006; Fife et al., 2012; Schmidt and Hunter, 2015). In fact, all job performance measures are indirectly restricted in range. Therefore, the direct restriction of the range of a predictor always produces indirect restriction in the range of the performance measure. Second, the range of the criterion scores can be directly restricted when the performance measures are used for making personnel decisions and a sub-sample of employees is rated rather than the totality of the employees available in an occupation or an occupational type (Sackett et al., 2002). Direct range restriction can occur, for instance, when performance is used for promotions and when performance measures are used to transfer those who could not do the job (Guion, 1965a). In this last case, the indirect range restriction produced during the selection process is supplemented by the direct range restriction when the performance measure is used for personnel decisions such as promotions or transfers. In this meta-analysis, we used the formula of Kelley- Otis (Kelley, 1921; Otis, 1922) to correct interrater reliability estimates for indirect range restriction (for this formula see also, Thorndike, 1949; Gulliksen, 1950; Guilford, 1954; Guion, 1965a; Lord and Novick, 1969; Nunnally, 1978; Schmidt and Hunter, 2015). The formula is as follows: Ryy =1−u21−ryy where, Ryy =corrected criterion reliability ryy =observed (restricted) criterion reliability u=value of range restriction (restricted sd/unrestricted SD). Fife et al. (2012) carried out an important study in which they reviewed the formulas required for correcting reliability estimates for range restriction. They found that the Kelley-Otis formula worked very efficiently under indirect range restriction, even when the selection ratio was as severe as 0.20. They also analyzed the assumptions and conditions of the use of this formula. This formula is based on two assumptions: (1) true scores and errors remain independent after range restriction; and (2) range restriction does not affect the size of the residual variance. According to Fife et al. (2012), in the case of the variables under indirect range restriction, like job performance measures, assumptions 1 and 2 are not problematic and the Kelley-Otis formula approximates unrestricted reliability accurately up to selection ratios of less than 0.2, when the formula produces overestimations of the reliability. Fife et al. (2012) also found that the standard error of the corrected estimates was very acceptable until restriction became severe (selection ratios less than 0.2), with bias smaller than 1%. Based on their simulation study, Fife et al. (2012) recommended correcting reliability coefficients under indirect range restriction to estimate the population interrater reliability. The main difficulty in using this formula is to obtain the uvalue, i.e., the coefficient of homogeneity of the criterion. We obtained the u-values from three sources. First, in the current database, 190 studies (77.88%) did not show evidence of range restriction, therefore we used a coefficient of u=1 in these cases. Second, seven studies (2.04%) reported uvalues for the criterion. Third, 10 studies (4.09%) showed some degree of restriction as the effective sample of employees used for estimating the reliability was smaller than the total number of employees in the occupation (e.g., because of the use of an age criterion or the length of experience for rating the incumbent). Regarding this point, the effective sample of employees refers to the number of employees used to estimate interrater reliability. Fortunately, if Frontiers in Psychology | www.frontiersin.org 8October 2019 | Volume 10 | Article 2281
Salgado and Moscoso Interrater Reliability of Performance Ratings both the effective sample of employees and the total sample size are known, then it is possible to obtain the selection ratio, and the u-value can be estimated from this value. Kelley, (1947; see also; Schmidt et al., 1976; Sands et al., 1978) derived the following formula for obtaining u-value from the selection ratio: u2=1+z∗y φ−y φ2 where φ=selection ratio, z=standard normal deviate corresponding to the selection ratio, y=ordinate on the standard normal curve that corresponds to z. This formula assumes that the scores are normally distributed, and large separations of normality can result in severe underestimation of uvalue, which, in turn, may produce larger estimates of the correlation coefficients corrected for range restriction. In other words, reliability can appear as larger than it really is. Kelley (1947),Blixt and Shama (1986), and Feldt and Qualls (1998) examined the normality distribution assumption and found that the formula functions very efficiently in the most common range of uvalues (e.g., selection ratio >0.60). Furthermore, the statistical normality of the distributions of job performance ratings has been examined several times. For example, Kaiser et al. (2002, cited by LeBreton et al., 2003) found that job performance was normally distributed in a large sample of executives of a global technology firm. More recently, Beck et al. (2014), using 117 validation studies for different jobs (N=21,945), found that a normal distribution provided a better fit to the supervisor ratings than a skewed distribution in all of the 117 studies. Also, they did not find evidence that job performance can be expected to be highly skewed. Also, Díaz-Vilela et al. (2015) found a normal distribution of administrative ratings of task and contextual performance in a sample of Spanish public servants. Based on these findings, it can be reasonably assumed that supervisory performance ratings are normally distributed and, therefore, that the reliability correction formula and the selection ratio formula can be applied in the present study. An additional test of the formula has been done with the data reported by Campion et al. (1988). They reported the selection ratio, the SD of applicants, and the SD of incumbents in a validation study. The u-value obtained dividing SDsby SDρ was 0.65 and the u-value obtained with the selection ratio formula was 0.656. Consequently, the formula appears to work very efficiently, at least in the case of the ratings collected for research purposes. The statistical normality of the distribution of job performance in the case of the ratings collected for administrative purposes has been less examined, although, as mentioned before, larger skew estimates can be expected. Consequently, this method of estimating u-values was not used in the ratings collected for administrative purposes, as it can overestimate the real restriction. The potential effects of this last decision are practically irrelevant for the final estimates, as only two studies with ratings collected for administrative purposes showed a small degree of restriction (average selection =0.78; total sample =198). Third, Rothstein’s (1990) study reported 37 interrater coefficients (15.61% of total coefficients), together with the respective sample size and the between subjects observed variance of duty performance ratings and ability performance ratings. This information is very useful because it permits the estimation of the population (large sample) variance. The interrater coefficients reported by Rothstein are mathematically equivalent to Fisher’s (1928) intraclass correlation coefficients (ICC) (McNemar, 1962). The formula for this coefficient is: ICC(1, 1) =S2 between −S2 within S2 between +S2 within So the variance within studies is: S2 within =S2 between∗1−ryy 1+ryy Consequently, using the interrater reliability and the between variance, it is possible to obtain the within-subject variance for each study. The population (total) variance is the sum of the two average variances, i.e., S2total =S2within +S2between. The square root of S2total is the standard deviation of the population (SDp). Now, dividing the SD of every single study by the SDp, the uvalue of each study can be estimated. Therefore, there were three potential sources to obtain the u-values for the current dataset. The first source was the ratio between the SDsand the SDpand it provided seven coefficients (2.87%) The second source was based on the selection ratio and it provided 10 coefficients (4. 09%). The third source relied on the ICC formula and it provided 37 (15.16%) coefficients for Rothstein’s (1990) study. In addition, 190 studies (77.88%) showed no evidence of range restriction. We have used the appropriate source in this reliability generalization study, depending on the information provided in the primary studies. Table 2 reports the distribution of uvalues for the different criterion sets. The next step was to apply the Kelley-Otis formula to obtain the estimate of the corrected reliability. Another relevant characteristic of this reliability generalization study is that the true (corrected) variance was estimated. In the present research, sampling error and indirect range restriction were the sources of artifactual variance considered. As the interrater reliability is a correlation coefficient, the formula for sampling error variance is the same for the present reliability generalization study and the validity generalization studies. Therefore, the next step was to estimate the sampling error variance in the corrected reliabilities. This was done using the formula derived by Bobko and Rieck, (1980; see also Schmidt and Hunter, 2015). This formula is: SERyy =U h1+r2 yy U2−1i3/2SEryy Once the interrater reliabilities were corrected for range restriction and their variance estimated, the following averages were computed (using the study sample size for weighting Frontiers in Psychology | www.frontiersin.org 9October 2019 | Volume 10 | Article 2281
Salgado and Moscoso Interrater Reliability of Performance Ratings compensation, and feedback). The second moderator analyzed was the type of rating measures of performance, i.e., mono vs. multi-item scales. For this moderating variable, the hypothesis was that the multi-item scales would show larger reliability estimates than the mono-item scales. In addition, we examined whether range restriction produced homogeneity in the ratings and, consequently, the interrater reliability coefficients would appear as lower than they are in reality. Finally, we compared the interrater reliabilities of four performance dimensions to examine if some of the dimensions were easier to evaluate than others and, therefore, the interrater reliability might be different. The first and most important conclusion of this reliability generalization effort is that, without a doubt, supervisory job performance ratings are reliable and useful when they are collected for research purposes (e.g., for validation studies). However, the supervisory performance ratings can have a more limited reliability and utility for administrative purposes, if several important points discussed below are not taken into account. The second conclusion is that the appraisal purpose (i.e., administrative vs. research) has a significant effect on the interrater reliability for at least overall, task, and contextual performance dimensions. Concerning the influence of the appraisal purpose, the corrected interrater reliability of overall job performance is 53% larger for research ratings compared with administrative ratings (36% larger in the case of observed interrater reliability). A similar pattern of findings was found for the ratings of task performance and contextual performance. Both the 80% credibility intervals and the 95% confidence intervals supported the hypothesis that the appraisal purpose was a moderator of the interrater reliability. Thus, an important conclusion of this study is that the appraisal purpose is a determinant of the interrater reliability of supervisory performance ratings. Consequently, one important recommendation would be to avoid using interrater reliability estimates without previously considering their evaluation purpose. The second moderator examined was the type of measure, i.e., mono-item vs. multi-item scales. To examine the specific effects of this potential moderator we conducted a series of hierarchical sub-grouping meta-analyses as recommended by Schmidt and Hunter (2015), in order to avoid potential errors of interpretation about the respective effects of the two moderators on the interrater reliability. If the two moderators have interacting effects, only the hierarchical analysis provides a correct basis for conclusions. We found that the scale type is a moderator of the interrater reliability in the case of overall job performance ratings and task performance ratings collected for research purposes. As shown by the 95% confidence value of the difference between the estimates, the corrected interrater reliability is larger for the multi-item scales than for the mono-item scales. Therefore, researchers should be aware that there are gains to be made in interrater reliability by using multi-item scales instead of monoitem scales. As no effects were found for contextual performance, the last conclusion applies only to the interrater reliability of overall job performance and task performance, and it is not applicable to other dimensions and facets of performance (e.g., contextual performance and positive performance). In our view, multi-item scales should be preferred to monoitem measures, because they capture more construct variance of the performance space. Nevertheless, mono-item measures of overall job performance can be useful for validation purposes as they are reliable if the purpose is research. Concerning the restriction of range, this artifact has some effect on the size of the interrater reliability estimates when the ratings are collected for research purposes, but we did not find effects on the ratings collected for administrative purposes. Thus, the low interrater reliability estimates found typically in research studies can also be a partial consequence of this statistical artifact. On average, range restriction is responsible for 13% of the reduction in the size of interrater reliability of supervisory ratings of overall job performance collected for research purposes using multi-item scales. Similar results were found for task performance, and, to a lesser extent, for contextual performance ratings. Range restriction has practically no effect on the combination of ratings collected for research purposes using mono-item scales (about 2% of reduction). Therefore, the results of this reliability generalization study partially support the hypothesis that low interrater reliability is partially due to the variance homogeneity produced by range restriction (LeBreton et al., 2003; Murphy, 2008; Viswesvaran et al., 2014), but only in the case of research ratings obtained with multiitem scales. Furthermore, this effect on the interrater reliability is independent of the effect of the appraisal purpose. Although we did not state any hypothesis in advance concerning the idea that supervisors have less difficulty reaching agreement on some performance dimensions than others (Borman, 1979; Wohlers and London, 1989; Viswesvaran et al., 1996; Sáez, 2007), some findings of the present study suggest that this is the case at least for overall job performance and task performance. Comparatively, overall job performance ratings are more reliably rated than the other three dimensions. This is an additional contribution of this meta-analytic study. This finding can be partially related to the bandwidth-fidelity debate in psychological assessment (Cronbach, 1990; Salgado, 2017). Some studies in personality and cognitive assessment have shown that bandwidth instruments have larger reliability and larger criterion-oriented validity than narrower measures (Ree et al., 1994; Salgado et al., 2013, 2015b; Salgado, 2017; Harari et al., 2019). This seems to be the case in the dimensions examined in this reliability generalization study, as the narrower dimensions (task, contextual, and positive performance) showed smaller interrater reliability than overall job performance. The finding that overall job performance has larger interrater reliability contradicts the previous finding of Viswesvaran et al. (1996) that narrower measures of performance (e.g., productivity, quality, administrative competence, and compliance with and acceptance of authority) have larger interrater reliability than overall job performance. Two additional findings must be mentioned. The first one is about publication bias and the second has to do with the unpublished estimates of interrater reliability obtained from the technical reports of the General Aptitude Test Battery (GATB). Frontiers in Psychology | www.frontiersin.org 16 October 2019 | Volume 10 | Article 2281
Salgado and Moscoso Interrater Reliability of Performance Ratings Concerning the first point, we do not find evidence of publication bias in our data set. We used four methods to analyze potential publication bias and the four methods concurred that publication bias seems to be absent in our database. Moreover, we found that the publication year of the study did not correlate with the reliability size and that the magnitude of the interrater reliability was very similar across seven decades when we controlled for the effects of moderators. It should also be noted that the technical reports of the GATB provided 45 unpublished interrater reliability estimates and that these coefficients were not used previously in a reliability generalization study. For instance, they were not used in the meta-analysis of Viswesvaran et al. (1996). As a whole, this set of interrater reliability coefficients showed an average reliability of 0.70, which is considerably larger than the interrater reliability of 0.52 for published studies found by Viswesvaran et al. (1996). Two possible explanations for the divergence are: (1) that all the studies of the GATB used ratings collected for research purposes, which is not the case of the whole dataset of Viswesvaran et al. (1996), which also included studies with ratings collected for administrative purposes; (2) that the conditions for collecting the ratings across the organizations were relatively homogeneous, as the technicians of the U.S. Personnel Office trained and helped the organizations and managers during the processes of performance appraisal, which contrasts with the heterogeneity of the conditions and rater training in the studies included in Viswesvaran et al.’s (1996) database. Moreover, it must be noted that the GATB set of studies was an important contribution toward establishing that the average reliability for published and unpublished studies was the same. Implications for Research and Practice The current findings have relevant consequences for local validation studies and for meta-analyses when researchers and practitioners have no estimates of the interrater reliability of the job performance ratings. Some previous meta-analyses developed specific empirical distributions of interrater reliability of job performance ratings based on the coefficients of the primary studies included in those meta-analyses (e.g., Salgado et al., 2003), whereas other meta-analyses have assumed the interrater reliability (e.g., Hunter and Hunter, 1984; Barrick and Mount, 1991). Also, primary studies used an assumed reliability coefficient (e.g., Rodríguez and López-Basterra, 2018). The results found in the present study can serve to clarify what interrater reliability estimate should be used to correct validity for criterion unreliability. In order to apply the range restriction correction, the researcher should identify firstly if the study used performance measures collected for research purposes or if they have been collected for administrative purposes. In second place, the researcher and the practitioner should identify if the study was conducted with mono-item or multi-item scales. Next, the researcher should use the appropriate estimate. In selecting the appropriate estimate, it is necessary to clarify an important distinction. Corrected interrater reliability is the job performance reliability in the population of applicants and observed interrater reliability is the reliability of job performance in the population of incumbents (i.e., employees). Researchers should be aware that observed interrater reliability is of interest when an appraisal instrument is only applied and used in a restricted population (i.e., incumbents). For example, if a company develops a performance assessment for employees, this company, for this purpose, will not be interested in the interrater reliability of the instrument in the population of applicants containing both employees and rejected candidates (Fife et al., 2012). Similarly, if the organization develops a measure of contextual performance to be used with employees, it would be interested in the interrater reliability of the instrument in the population of applicants.On the contrary, if the organization is interested in applicant population job performance, then the corrected interrater reliability would be of interest. With regard to the last point, it is important to stress that if the range restriction is indirect (which is the most frequent case in personnel selection), the observed interrater reliability must be used to correct the observed validity coefficients. Therefore, for instance, if the criterion was overall job performance, then 0.61 should be used for the ratings collected for research purposes and 0.45 for the ratings collected for administrative purposes. However, as Fife et al. (2012) pointed out, when multiplehurdle procedures are used (a frequent case in personnel selection) or when the range restriction is direct (a less frequent case), then the corrected reliability value should be used. In these cases, 0.70 should be used when the criterion was collected for research purposes and 0.45 when it was collected for administrative purposes if the criterion was overall job performance. Finally, these figures can be used to create the appropriate distributions of criterion interrater reliability. In future research on the reliability of supervisory performance ratings, it will be essential to distinguish between ratings as a dependent variable (e.g., criterion) and ratings as an independent variable (e.g., predictor). The respective interrater reliability coefficients are clearly different. The present study has demonstrated that supervisory performance ratings can be a reliable instrument for research purposes, particularly when they are used as a criterion (e.g., in validation studies). For administrative purposes (e.g., decisions on promotion, compensation, and so on), three or more supervisors would be required to obtain an acceptably reliable measure of job performance. Limitations Like other meta-analytic studies, the present one has some limitations that must be mentioned. One limitation of this interrater reliability generalization study is that some categories have a small number of studies. Consequently, we were not able to perform some hierarchical meta-analyses. Future research should address this concern and reduce the second-order sampling error present in these analyses. A second limitation is that, although we have made a significant effort to obtain studies from different countries and languages, the majority of the studies were conducted in the US and English was the most frequently used language. It would be desirable to extend the number of countries and languages in future meta-analyses. Frontiers in Psychology | www.frontiersin.org 17 October 2019 | Volume 10 | Article 2281
Salgado and Moscoso Interrater Reliability of Performance Ratings A third limitation is that although we have tried to examine the potential role of the type of scales (mono vs. multi-item), we were not able to perform this analysis in a number of cases due to the absence of studies. In addition, it would be worthwhile to analyze whether different multi-item scales, such as graphic scales, behaviorally-anchored rating scales, behavior checklist scales, and so forth (see Aguinis, 2013) produce similar results. A fourth limitation is that we were not able to examine if occupation type (e.g., police; manager) or some occupational characteristics (e.g., job complexity) moderate interrater reliability. For instance Hirsh et al. (1986) speculated that the low validity of general mental ability tests for predicting job performance in law enforcement occupations may be due to the difficulties raters have in observing behavior in these occupations. Concerning job complexity, as the level of information-processing increases, more potential solutions (and behaviors) may be possible for the same issue, and consequently, this might make agreement among raters more difficult. In order to examine the moderating effects of job complexity, we would need many additional studies to conduct a fully hierarchical meta-analysis. CONCLUSION In summary, the present reliability generalization study has shown that the interrater reliability of supervisory performance ratings is affected by two moderators, the purpose of the ratings and the type of scales used in the assessment process. Moreover, we found range restriction attenuated the interrater reliability of research-collected ratings and that overall job performance showed higher interrater reliability than the other three performance dimensions. We found that the best estimate of the observed interrater reliability of supervisor ratings of overall job performance is 0.61 if the ratings are collected for research purposes and 0.45 if they are for administrative purposes. The respective corrected estimates are 0.70 for research purposes and 0.45 for administrative purposes. The study also showed that the best estimates of the corrected interrater reliability for task performance, contextual performance, and positive work behavior are 0.62, 0.59, and 0.48, respectively, when they are collected for research purposes, and 0.30 for task performance and contextual performance, when the ratings are for administrative purposes. Moreover, the meta-analysis showed that multi-item scales should be preferred to mono-item scales, as the corrected interrater reliability of the former is larger. Finally, we argued that observed interrater reliability should be used in local validation studies and meta-analyses when the range restriction of job performance is indirect and that when the range restriction is direct and when a multiple hurdle process has been used, then the corrected interrater estimates should be used. DATA AVAILABILITY STATEMENT All datasets generated for this study are included in the manuscript/Supplementary Files. AUTHOR CONTRIBUTIONS Both authors listed have made a substantial, direct and intellectual contribution to the work, and approved it for publication. ACKNOWLEDGMENTS The research reported in this article was supported by Grant PSI2017-87603-P from the Spanish Ministry of Economy and Competitiveness. The authors wish to express their gratitude to Frank Schmidt for his comments on an earlier version of this manuscript. SUPPLEMENTARY MATERIAL The Supplementary Material for this article can be found online at: https://www.frontiersin.org/articles/10.3389/fpsyg. 2019.02281/full#supplementary-material REFERENCES Aguinis, H. (2013). Performance Management, 3rd Edn. Upper Saddle River, NJ: Pearson Education. Aguinis, H., and Pierce, C. A. (1998). Testing moderator variable hypotheses meta-analytically. J. Manag. 24, 577–592. doi: 10.1177/014920639802400501 Aguinis, H., Sturman, M. C., and Pierce, C. A. (2008). Comparison of three metaanalytic procedures for estimating moderating effects of categorical variables. Organ. Res. Methods 11, 9–34. doi: 10.1177/1094428106292896 ∗Albrecht, P. A., Glaser, E. M., and Marks, J. (1964). Validation of a multipleassessment procedure for managerial personnel. J. Appl. Psychol. 48, 351–360. doi: 10.1037/h0042422 ∗Alessandri, G., and Vecchione, M. (2012). The higher-order factors of the Big Five as predictors of job performance. Pers. Individ. Diff. 53, 779–784. doi: 10.1016/j.paid.2012.05.037 Alexander, R. A., Carson, K. P., Alliger, G. M., and Carr, L. (1987). Correcting doubly truncated correlations: an improved approximation for correcting the bivariate normal correlation when truncation has occurred in both variables. Educ. Psychol. Meas. 47, 309–315. doi: 10.1177/0013164487472002 ∗Altink, W. M. M. (1991). Construction and validation of a biodata selection instrument. Eur. Work Organ. Psychol. 1, 245–270. doi: 10.1080/09602009108408528 Aytug, Z. G., Rothstein, H. R., Zhou, W., and Kern, M. C. (2012). Revealed or concealed? Transparency of procedures decisions, and judgment calls in meta-analyses. Organ. Res. Methods 15, 103–133. doi: 10.1177/10944281114 03495 Bang, H., and Reio, T. G. Jr. (2017). Examining the role of cynicism in the relationships between burnout and employee behavior. J. Work Organ. Psychol. 33, 217–228. doi: 10.1016/j.rpto.2017.07.002 Barrick, M. R., and Mount, M. K. (1991). The Big Five personality dimensions and job performance: a meta-analysis. Pers. Psychol. 44, 1–26. doi: 10.1111/j.1744-6570.1991.tb00688.x ∗Bass, A. R., and Turner, J. N. (1973). Ethnic group differences in relationships among criteria of job performance. J. Appl. Psychol. 57, 101–109. doi: 10.1037/h0037125 ∗Bass, B. M., Avolio, B. J., Jung, D. I., and Berson, Y. (2003). Predicting unit performance by assessing transformational and transactional leadership. J. Appl. Psychol. 88, 207–218. doi: 10.1037/0021-9010.88.2.207 Frontiers in Psychology | www.frontiersin.org 18 October 2019 | Volume 10 | Article 2281
Salgado and Moscoso Interrater Reliability of Performance Ratings Beck, J. W., Beatty, A. S., and Sackett, P. R. (2014). On the distribution of job performance: the role of measurement characteristics in observed departures from normality. Pers. Psychol. 67, 531–566. doi: 10.1111/peps.12060 Becker, B. J. (2005). “Failsafe N or file drawer number,” in Publication Bias in Meta-Analysis: Prevention, Assessment, and Adjustments, eds H. R. Rothstein, A. J. Sutton, and M. Borenstein (West Sussex: Wiley), 111–125. doi: 10.1002/0470870168.ch7 Berges, A., Fernández-del-Río, E., and Ramos-Villagrasa, P. J. (2018). The prediction of training proficiency in firefighters: a study of predictive validity in Spain. J. Work Organ. Psychol. 34, 10–15. doi: 10.5093/jwop2018a2 Bernardin, H. J., and Beatty, R. W. (1984). Performance Appraisal: Assessing Human Behavior at Work. Boston, MA: Kent. ∗Bernardin, H. J., Carlyle, J., and Elliot, L. (1980). A critical assessment of mixed standard rating scale. Acad. Manage. Proc. 1980, 308–312. doi: 10.5465/ambpp.1980.4976221 ∗Blanco, M. J., and Salgado, J. F. (1992). “Diseño y experimentación de un modelo de selección de personal para conductores de materias peligrosas (factores humanos y conducción) [Design and experimentation of a personnel selection model for drivers of dangerous substances],” in Aportaciones de la psicología a la seguridad vial, eds M. J. Blanco, J. F. Salgado, F. J. Alvarez, C. del Rio, R. Prada, and G. Buela-Casal (Madrid: Mapfre), 1–57. ∗Blickle, G., Kramer, J., Schneider, P. B., Meurs, J. A., Ferris, G. R., Mierke, J., et al. (2011). Role of political skill in job performance prediction beyond general mental ability and personality in cross-sectional and predictive studies. J. Appl. Soc. Psychol. 41, 488–514. doi: 10.1111/j.1559-1816.2010.00723.x ∗Blickle, G., Meurs, J. A., Zettler, I., Solga, J., Noethen, D., Kramer, J., et al. (2008). Personality, political skill, and job performance. J. Voc. Behav. 72, 377–387. doi: 10.1016/j.jvb.2007.11.008 Blixt, S. L., and Shama, D. D. (1986). An empirical investigation of the standard error of measurement at different ability levels. Educ. Psychol. Meas. 46, 545–550. doi: 10.1177/0013164486463007 ∗Blumenfeld, W. S., and Janus, S. Q. (1974). Interrater reliability of a performance criterion for a very homogeneous group of managers. Psychol. Rep. 35:1076. doi: 10.2466/pr0.1974.35.3.1076 Bobko, P., and Rieck, A. (1980). Large sample estimators for standard errors of functions of correlation coefficients. Appl. Psychol. Meas. 4, 385–398. doi: 10.1177/014662168000400309 Bollen, K., and Lennox, R. (1991). Conventional wisdom on measurement: a structural equation perspective. Psychol. Bull. 110, 87–111. doi: 10.1037/0033-2909.110.2.305 ∗Bonnardel, R. (1949). Recherches sur la promotion des ouvriers dans les cadres de maitrise. Travail Hum. 12, 245–256. Borenstein, M. (2005). “Software for publication bias,” in Publication Bias in Meta-analysis: Prevention, Assessment, and Adjustments, eds H. R. Rothstein, A. J. Sutton, and M. Borenstein (West Sussex: Wiley), 193–220. doi: 10.1002/0470870168.ch11 Borman, W. C. (1979). Format and training effects on ratings accuracy and rater errors. J. Appl. Psyhcol. 64, 410–412. doi: 10.1037/0021-9010.64.4.410 Borman, W. C. (1991). “Job behavior, performance, and effectiveness,” in Handbook of Industrial and Organizational Psychology, eds M. D. Dunnette and L. M. Hough (Palo Alto, CA: Consulting Psychologists Press), 271–326. ∗Borman, W. C., Dunnette, M. D., and Hough, L. M. (1976). Development of Behaviorally Based Ratings Scales for Evaluating the Performance of U.S. Navy Recruits. San Diego, CA: Navy Personnel Research and Development Center. ∗Borman, W. C., White, L. A., and Dorsey, D. W. (1995). Effects of ratee task performance and interpersonal factors on supervisor and peers performance ratings. J. Appl. Psychol. 80, 168–177. doi: 10.1037/0021-9010.80.1.168 ∗Borman, W. C., White, L. A., Pulakos, E. D., and Oppler, S. H. (1991). Models of supervisory job performance ratings. J. Appl. Psychol. 76, 863–872. doi: 10.1037/0021-9010.76.6.863 Brennan, R. L. (1995). The conventional wisdom about group means. J. Educ. Meas. 14, 385–396. doi: 10.1111/j.1745-3984.1995.tb00473.x Bretz, R. D., Milkovich, G. T., and Read, W. (1992). The current state of performance appraisal research and practice: Concerns, directions, and implications. J. Manage. 18, 321–352. doi: 10.1177/014920639201800206 ∗Buel, W. D., and Bachner, V. M. (1961). The assessment of creativity in a research setting. J. Appl. Psychol. 45, 353–358. doi: 10.1037/h0041664 Burke, M. J., Landis, R. S., and Burke, M. I. (2014). 80 and beyond: recommendations for disattenuating correlations. Indus. Organ. Psychol. 7, 531–535. doi: 10.1111/iops.12190 ∗Bushe, G. R., and Gibbs, B. W. (1990). Predicting organization development consulting competence from the Myers-Briggs type indicator and state of ego development. J. Appl. Behav. Sci. 26, 337–357. doi: 10.1177/0021886390263008 ∗Bynum, B. H., Hoffman, B. J., Meade, A. W., and Gentry, W. A. (2013). Reconsidering the equivalence of multisource performance ratings: evidence for the importance and meaning of raters factors. J. Bus. Psychol. 28, 203–219. doi: 10.1007/s10869-012-9272-7 Callender, J. C., and Osburn, H. G. (1980). Development and test of a new model for validity generalization. J. Appl. Psychol. 65, 543–558. doi: 10.1037/0021-9010.65.5.543 ∗Campbell, J. P. (ed.). (1986). Improving the Selection, Classification, and Utilization of Army Enlisted Personnel: Annual Report, 1985 Fiscal Year. Washington, DC: Human Resources Research Organization. doi: 10.21236/ADA188267 Campbell, J. P., and Wiernik, B. M. (2015). The modeling and assessment of work performance. Annu. Rev. Organ. Psychol. Organ. Behav. 2, 47–74. doi: 10.1146/annurev-orgpsych-032414-111427 ∗Campion, M. A., Campion, J. E., and Hudson, J. P. (1994). Structured interviewing: a note on incremental validity and alternative question types. J. Appl. Psychol. 79, 998–1002. doi: 10.1037/0021-9010.79.6.998 ∗Campion, M. A., Purcell, E. D., and Brown, B. K. (1988). Structured interviewing: raising the psychometric properties of the employment interview. Pers. Psychol. 41, 25–42. doi: 10.1111/j.1744-6570.1988.tb00630.x Carpenter, N. C., and Berry, C. M. (2017). Are counterproductive work behaviour and withdrawal empirically distinct? A meta-analytic investigation. J. Manage. 43, 834–863. doi: 10.1177/0149206314544743 ∗Carraher, S. M., Carraher, S. C., and Mintu-Winsatt, C. (2005). Customer service management in western and central Europe: a concurrent validation strategy in entrepreneurial financial information services organizations. J. Bus. Strateg. 22, 44–54. ∗Cascio, W. F., and Valenzi, E. R. (1978). Relations among criteria of police performance. J. Appl. Psychol. 63, 22–28. doi: 10.1037/0021-9010.63.1.22 ∗Cellar, D. F., De Grange De Grendel, D. J., Klausky, J. D., and Miller, M. L. (1996). The validity of personality service orientation and reading comprehension measures as predictors of flight attendant training performance. J. Bus. Psychol. 11, 43–54. doi: 10.1007/BF02278254 Cleveland, J., and Murphy, K. R. (1992). “Analyzing performance appraisal as goal-directed behavior,” in Research in Personnel and Human Resources Management, G. Ferris and K. R. Rowland (Greenwich, CT: JAI Press), 121–185. ∗Cocanougher, A. B., and Ivancevich, J. M. (1978). BARS performance rating for sales force personnel. J. Market. 42, 87–95. doi: 10.2307/1250540 Connelly, B. S., and Ones, D. S. (2010). An other perspective on personality: metaanalytic integration of observers’ accuracy and predictive validity. Psychol. Bull. 135, 1092–1122. doi: 10.1037/a0021212 ∗Cooper, R. (1966). Leader’s task relevance and subordinate behavior in industrial work groups. Hum. Relat. 19, 57–84. doi: 10.1177/001872676601900105 ∗Cooper, R., and Payne, R. (1967). Extraversion and some aspects of work behavior. Pers. Psychol. 20, 45–57. doi: 10.1111/j.1744-6570.1967.tb02268.x Cronbach, L. J. (1990). Essentials of Psychological Testing. 5th Edn. New York, NY: HarperCollins. ∗Crook, A. E., Beier, M. E., Cox, C. B., Kell, H. J., Rittmayer, H. A., and Motowidlo, S. J. (2011). Measuring relationships between personality, knowledge, and performance using single-response situational judgment tests. Int. J. Select. Assess. 19, 363–373. doi: 10.1111/j.1468-2389.2011.00565.x ∗Cummins, R. C. (1971). Relationship of initiating structure and job performance as moderated by consideration. J. Appl. Psychol. 55, 489–490. doi: 10.1037/h0031772 ∗Day, D. V., and Silverman, S. B. (1989). Personality and job performance: Evidence of incremental validity. Pers. Psychol. 42, 25–36. doi: 10.1111/j.1744-6570.1989.tb01549.x ∗Denton, J. C. (1963). Validity Information Exchange n◦16-05. Pers. Psychol. 16, 283–288. doi: 10.1111/j.1744-6570.1963.tb01276.x Díaz-Vilela, L. F., Delgado-Rodríguez, N., Isla-Díaz, R., Díaz-Cabrera, D., Hernández-Fernaud, E., and Rosales-Sánchez, C. (2015). Relationships between Frontiers in Psychology | www.frontiersin.org 19 October 2019 | Volume 10 | Article 2281
Salgado and Moscoso Interrater Reliability of Performance Ratings contextual and task performance and interrater agreement: are there any? PLoS ONE 10:e0139898. doi: 10.1371/journal.pone.0139898 ∗Dicken, C. F., and Black, J. D. (1965). Predictive validity of psychometric evaluations of supervisors. J. Appl. Psychol. 49, 34–47. doi: 10.1037/h0021695 ∗Distefano, M. K., and Bass, B. (1959). Prediction of an ultimate criterion of success as a lawyer. J. Appl. Psychol. 43, 40–41. doi: 10.1037/h0046087 ∗Dunnette, M. D., and Kirchner, W. K. (1960). Psychological test differences between industrial salesmen and retail salesmen. J. Appl. Psychol. 44, 121–125. doi: 10.1037/h0044619 ∗Dunnette, M. D., and Motowidlo, S. J. (1976). Police Selection and Career Assessment. Washington, DC: National Institute of Law enforcement and Criminal Justice, U.S., Department of Justice, Government Printing Office. Edwards, J. R., and Bagozzi, R. P. (2000). On the nature and direction of the relationship between constructs and measures. Psychol. Methods 5, 155–174. doi: 10.1037/1082-989X.5.2.155 ∗Farmer, E. (1933). The reliability of the criterion used for assessing the value of vocational tests. Brit. J. Psychol. 24, 109–119. doi: 10.1111/j.2044-8295.1933.tb00688.x Feldt, L. R., and Qualls, A. L. (1998). Approximating scale score standard error of measurement from raw score standard error. Appl. Meas. Educ. 11, 159–177. doi: 10.1207/s15324818ame1102_3 Fife, D. A., Mendoza, J. L., and Terry, R. (2012). The assessment of reliability under range restriction: a comparison of alpha, omega, and testrestest reliability for dichotomous data. Educ. Psychol. Meas. 72, 862–872. doi: 10.1177/0013164411430225 ∗Fineman, S., and Payne, R. (1974). Applications of behavioural rating scales: some reliability and validity findings. Indus. Relat. J. 5, 38–44. doi: 10.1111/j.1468-2338.1974.tb00167.x ∗Finley, D. M., Osburn, H. G., Dubin, J. A., and Jeanneret, P. R. (1977). Behaviorally based rating scales: effects of specific anchors and disguised scale continua. Pers. Psychol. 30, 659–669. doi: 10.1111/j.1744-6570.1977.tb02334.x Fisher, R. A. (1928). Statistical Methods for Research Workers. Edinburgh: Oliver and Boyd. ∗Friedland, D. L., and Michael, D. V. (1987). The reliability of promotional job knowledge examination scored by number of items right and by four confidence weighting procedures and its corresponding concurrent validity estimates relative performance criterion ratings. Educ. Psychol. Meas. 47, 179–188. doi: 10.1177/0013164487471026 Ghiselli, E. E., Campbell, J. P., and Zedeck, S. (1981). Measurement Theory for the Behavioral Sciences. San Francisco, CA: Freeman. ∗Goguelin, P. (1953). Étude du poste de dispatcher dans l’industrie électrique et de la sélection pour ce poste. Travail Hum. 16, 197–205. ∗Gough, H. G., Bradley, P., and McDonald, J. S. (1991). Performance of residents in Anesthesiology as related to measures of personality and interest. Psychol. Rep. 68, 979–994. doi: 10.2466/pr0.1991.68.3.979 Guilford, J. P. (1954). Psychometric Methods. New York, NY: McGraw-Hill. ∗Guilford, J. P., and Comrey, A. L. (1948). Predictions of proficiency administrative personnel from personal-history data. Educ. Psychol. Meas. 8, 281–296. doi: 10.1177/001316444800800301 Guion, R. (1965a). Personnel Testing. New York, NY: McGraw-Hill. ∗Guion, R. M. (1965b). Synthetic validity in a small company: a demonstration. Pers. Psychol. 18, 49–63. doi: 10.1111/j.1744-6570.1965.tb00265.x Guion, R. M. (1998). Assessment, Measurement, and Prediction for Personnel Decision. Mahwah, NJ: Lawrence Erlbaum Associates. Gulliksen, H. (1950). The Theory of Mental Tests. New York, NY: Wiley. doi: 10.1037/13240-000 ∗Gunderson, E. K., and Nelson, P. D. (1966). Criterion measures for extremely isolated groups. Pers. Psychol. 19, 67–81. doi: 10.1111/j.1744-6570.1966.tb02436.x ∗Gunderson, E. K. E., and Ryman, D. H. (1971). Convergent and discriminant validities of performance evaluations in extremely isolated groups. Pers. Psychol. 24, 715–724. doi: 10.1111/j.1744-6570.1971.tb00385.x ∗Hackman, J. R., and Porter, L. W. (1968). Expectancy theory predictors of work effectiveness. Organ. Behav. Hum. Perform. 3, 417–426. doi: 10.1016/0030-5073(68)90018-4 Haider, S., Jabeen, S., and Ahmad, J. (2018). Moderated mediation between work life balance and employee job performance: the role of psychological wellbeing and satisfaction with coworkers. J. Work Organ. Psychol. 34, 29–37. doi: 10.5093/jwop2018a4 ∗Handyside, J. D., and Duncan, D. C. (1954). Four years later: a follow up of an experiment in selecting supervisors. Occup. Psychol. 28, 9–23. Harari, M. B., Naemi, B., and Viswesvran, C. (2019). Is the validity of conscientiousness stable across time? Testing the role of trait bandwidth. J. Occup. Organ. Psychol. 92, 212–220. doi: 10.1111/joop.12241 Harari, M. B., Reaves, A. C., and Viswesvaran, C. (2016). Creative and innovative performance: a meta-analysis of relationships with task, citizenship, and counterproductive job performance dimensions. Eur. J. Work Organ Psychol. 25, 495–511. doi: 10.1080/1359432X.2015.1134491 Harris, M. M., and Schaubroeck, J. (1988). A meta-analysis of selfsupervisor, self-peer, and peer-supervisor ratings. Pers. Psychol. 41, 43–62. doi: 10.1111/j.1744-6570.1988.tb00631.x ∗Harris, M. M., Smith, D. E., and Champagne, D. (1995). A field study of performance appraisal purpose: Research-versus administrative-based ratings. Pers. Psychol. 48, 141–160. doi: 10.1111/j.1744-6570.1995.tb01751.x ∗Hilton, A. C., Bolin, S. F., Parker, J. W., Taylor, E. K., and Walker, W. B. (1955). The validity of personnel assessment by professional psychologists. J. Appl. Psychol. 39, 287–293. doi: 10.1037/h0042236 Hirsh, H. R., Northrop, L. C., and Schmidt, F. L. (1986). Validity generalization results for law enfocement occupations. Pers. Psychol. 39, 399–420. doi: 10.1111/j.174-6570.1986.tb00589.x Hoffman, B. J., Blair, C. A., Meriac, J. P., and Woehr, D. J. (2007). Expanding the criterion domain? A quantitative review of the oCB literature. J. Appl. Psychol. 92, 555–566. doi: 10.1037/0021-9010.92.2.555 ∗Hogan, J., Hogan, R., and Busch, C. M. (1984). How to measure service orientation. J. Appl. Psychol. 69, 167–173. doi: 10.1037/0021-9010.69.1.167 ∗Hogan, J., Hogan, R., and Gregory, S. (1992). Validation of a scale of sales representative selection inventory. J. Bus. Psychol. 7, 161–171. doi: 10.1007/BF01013926 ∗Hough, L. M. (1984). Development and evaluation of the “Accomplishment Record” method of selecting and promoting professionals. J. Appl. Psychol. 69, 135–146. doi: 10.1037/0021-9010.69.1.135 ∗Hueber, J. (1954). Validity information exchange, n◦7-089. Pers. Psychol. 7, 565–568. ∗Hughes, G. L., and Prien, E. P. (1986). An evaluation of alternative scoring methods for the mixed standard scale. Pers. Psychol. 39, 839–847. doi: 10.1111/j.1744-6570.1986.tb00598.x Hunter, J. E. (1983). Test Validation for 12,000 Jobs: An Application of Job Classification and Validity Generalization Analysis to the General Aptitude Test Battery (GATB). Washington, DC: US Department of Labor, US Employment Service. Hunter, J. E., and Hunter, R. F. (1984).Validity and utility of alternative predictors of job performance. Psychol. Bull. 96, 72–98. doi: 10.1037/0033-2909.96.1.72 Hunter, J. E., and Schmidt, F. L. (2004). Methods of Meta-Analysis, 2nd Edn. Newbury Park, CA: Sage. doi: 10.4135/9781412985031 Hunter, J. E., Schmidt, F. L., and Le, H. (2006). Implications of direct and indirect range restriction for meta-analysis methods and findings. J. Appl. Psychol. 91, 594–612. doi: 10.1037/0021-9010.91.3.594 Hwang, M. I., and Schmidt, F. L. (2012). Assessing moderating effect in metaanalysis: a re-analysis of top management support studies and suggestions for researchers. Eur. J. Inform. Syst. 20, 693–702. doi: 10.1057/ejis.2011.12 ∗Ivancevich, J. M. (1977). Multitrait-multirater analysis of a behaviorallyanchored rating scale for sales personnel. Appl. Psychol. Meas. 1, 523–531. doi: 10.1177/014662167700100408 ∗Jackofsky, E. F., Ferris, K. R., and Breckenridge, B. G. (1986). Evidence for a curvilinear relationship between job performance and turnover. J. Manage. 12, 105–111. doi: 10.1177/014920638601200109 Jawahar, I. M., and Williams, C. R. (1997). Where all the children are above the average: The performance appraisal purpose effect. Pers. Psychol. 50, 905–925. doi: 10.1111/j.1744-6570.1997.tb01487.x ∗Judge, T. A., and Erez, A. (2007). Interaction and intersection: the constellation of emotional stability and extraversion in predicting performance. Pers. Psychol. 60, 573–596. doi: 10.1111/j.1744-6570.2007.00084.x ∗Jurgensen, C. E. (1944). Report on the “Classification Inventory”, a personality test for industrial use. J. Appl. Psychol. 28, 445–466. doi: 10.1037/h0053595 Frontiers in Psychology | www.frontiersin.org 20 October 2019 | Volume 10 | Article 2281
Salgado and Moscoso Interrater Reliability of Performance Ratings Jyoti, J., and Sharma, P. (2017). Empirical investigation of a moderating and mediating variable in between mentoring and job performance: a structural model. J. Work Organ. Psychol. 33, 55–57. doi: 10.1016/j.rpto.2017.01.002 ∗Kaiser, R. B., and Craig, S. B. (2005). Building a better mouse trap: Item characteristics associated with rating discrepancies in 360-degree feedback. Consult. Psychol. J. Pract. Res. 57, 235–245. doi: 10.1037/1065-9293.57. 4.235 Kaiser, R. B., Craig, S. B., Kaplan, R. E., and McArthur (2002). “Practical science and the development of Motorola’s leadership standards,” in Transforming Leadership in Motorola.Practitioner forum presented at the 17th annual meeting of the Society for Industrial and Organizational Psychology, ed K. B. Brookhouse (Toronto, ON). ∗Kaufman, H. G. (1972). Relations of ability and interest to currency of professional knowledge among engineers. J. Appl. Psychol. 56, 495–499. doi: 10.1037/h0033751 ∗Keller, R. T. (2006). Transformational leadership, initiating structure, and substitutes for leadership: a longitudinal study of research and development project team performance. J. Appl. Psychol. 91, 202–210. doi: 10.1037/0021-9010.91.1.202 Kelley, T. L. (1921). The reliability of test scores. J. Educ. Res. 3, 370–379. doi: 10.1080/00220671.1921.10879169 Kelley, T. L. (1947). Fundamentals of Statistics. Boston, MA: Harvard University Press. Kepes, S., Banks, G. C., McDaniel, M. A., and Whetzel, D. L. (2012). Publication bias in the organizational sciences. Organ. Res. Methods 15, 624–662. doi: 10.1177/1094428112452760 ∗Knauft, E. B. (1949). A selection battery for baker shop managers. J. Appl. Psychol. 33, 304–315. doi: 10.1037/h0060660 Koslowsky, M., and Sagie, A. (1993). On the efficacy of credibility intervals as indicators of moderator effects in meta-analytic research. J. Organ. Psychol. 14, 695–699. doi: 10.1002/job.4030140708 ∗Lado, M., and Alonso, P. (2017). The five-factor model and job performance in low complexity jobs: a quantitative synthesis. J. Work Organ. Psychol. 33, 175–182. doi: 10.1016/j.rpto.2017.07.004 Landy, F. J., and Farr, J. L. (1980). Performance rating. Psychol. Bull. 87, 72–107. doi: 10.1037/0033-2909.87.1.72 ∗Landy, F. J., Farr, J. L., Saal, F. E., and Freytag, W. R. (1976). Behaviorally anchored scales for rating the performance of police officers. J. Appl. Psychol. 61, 750–758. doi: 10.1037/0021-9010.61.1.750 Landy, F. J., and Rastegary, H. (1989). “Criteria for selection,” in Advances in Selection and Assessment, eds M. Smith and I. T. Robertson (Chichester: Wiley), 47–65. ∗Lawshe, C. H., and McGinley, A. D. Jr. (1951). Job performance criteria studies: I. The job performance of proofreaders. J. Appl. Psychol. 35, 316–320. doi: 10.1037/h0053563 LeBreton, J. M., Burgess, J. R. D., Kaiser, R. B., Atchley, E. K., and James, L. R. (2003). Restriction of variance hypothesis and interrater reliability and agreement: are ratings from multiple sources really dissimilar? Organ. Res. Methods 6, 80–128. doi: 10.1177/1094428102239427 LeBreton, J. M., Scherer, K. T., and James, L. R. (2014). Correction for criterion reliability in validity generalization: a false prophet in a land of suspended judgment. Indus. Organ. Psychol. 7, 478–500. doi: 10.1017/S17549426000 06775 ∗Lee, R., Malone, M., and Greco, S. (1981). Multitrait-multimethod-multirater analysis of performance ratings for law enforcement personnel. J. Appl. Psychol. 66, 625–632. doi: 10.1037/0021-9010.66.5.625 ∗Levine, E. L., and Baker, D. P. (1992). Panel appraisal as a criterion in test validation: A demonstration in a law enforcement job. J. Bus. Psychol. 7, 173–188. doi: 10.1007/BF01013927 ∗Levy, S., and Stene, D. M. (1965). Construct revalidation of a forced-choice rating form. J. Appl. Psychol. 49, 122–125. doi: 10.1037/h0021896 ∗Lewis, E. C., MacKinney, A. C., and Wolins, L. (1960). Validity information exchange, n◦13-03. Pers. Psychol. 13, 449–450. Lord, F. M., and Novick, M. R. (1969). The Statistical Theories of Mental Scores. Reading, MT: Addison-Wesley. ∗Lowmaster, S. E., and Morey, L. C. (2012). Predicting law enforcement officer job performance with the Personality Assessment Inventory. J. Pers. Assess. 94, 254–261. doi: 10.1080/00223891.2011.648295 ∗Lowry, P. E. (1994). Selection methods: comparison of assessment centers with personnel records evaluations. Public Pers. Manage. 23, 383–395. doi: 10.1177/009102609402300303 ∗Mandell, M. M., and Adkins, D. C. (1946). The validity of written tests for the selection of administrative personnel. Educ. Psychol. Meas. 6, 293–312. doi: 10.1177/001316444600600301 ∗Maxim, B. R., and Dielman, T. E. (1987). Dimensionality, internal consistency, and interrater reliability of clinical performance ratings. Med. Educ. 21, 130–137. doi: 10.1111/j.1365-2923.1987.tb00679.x McDaniel, M. A., Whetzel, D. L., Schmidt, F. L., and Maurer, S. D. (1994). The validity of employment interviews: a comprehensive review and meta-analysis. J. Appl. Psychol. 79, 599–616. doi: 10.1037/0021-9010.79. 4.599 McNemar, Q. (1962). Psychological Statistics,3rd Edn. New York, NY: Wiley. ∗Miner, J. B. (1970). Psychological evaluations as predictors of consulting success. Pers. Psychol. 23, 393–405. doi: 10.1111/j.1744-6570.1970.tb01665.x ∗Mitchell, T. R., and Albright, D. (1972). Expectancy theory predictions of the satisfaction, effort, performance, and retention of naval aviation officers. Organ. Behav. Hum. Perform. 8, 1–20. doi: 10.1016/0030-5073(72)90033-5 ∗Motowidlo, S. J., Brownlee, A. L., and Schmit, M. J. (1998). “Relations between individual differences in personality, ability, and experience and knowledge skill and performance in serving retail customers,” in 13th Annual Meeting of the Society for Industrial and Organizational Psychology (Dallas, TX). ∗Motowidlo, S. J., Brownlee, A. L., and Schmit, M. J. (2008). Effects of personality characteristics on knowledge, skill, and performance in servicing retail customers. Int. J. Select. Assess. 16, 272–281. doi: 10.1111/j.1468-2389.2008.00433.x ∗Mount, M. K., Sytsma, M. R., Hazucha, J. F., and Holt, K. E. (1997). Rater-ratee race effects in developmental performance ratings of managers. Pers. Psychol. 50, 51–69. doi: 10.1111/j.1744-6570.1997. tb00900.x Murphy, K. R. (2008). Explaining the weak relationship between job performance and ratings of job performance. Indus. Organ. Psychol. 1, 148–160. doi: 10.1111/j.1754-9434.2008.00030.x Murphy, K. R. (2014). From the editor. Indus. Organ. Psychol. 7, 475–477. doi: 10.1111/iops.12201 Murphy, K. R., and Cleveland, J. N. (1995). Understanding Performance Appraisal: Social, Organizational, and Goal-Based Perspectives. Thousand Oaks, CA: Sage. Murphy, K. R., and De Shon, R. (2000). Interrater correlations do not estimate the reliability of job performance ratings. Pers. Psychol. 53, 873–900. doi: 10.1111/j.1744-6570.2000.tb02421.x ∗Nealy, S. M., and Owen, T. W. (1970). A multitrait-multimethod analysis of predictors and criteria of nursing performance. Organ. Behav. Hum. Perform. 5, 348–365. doi: 10.1016/0030-5073(70)90025-5 Nunnally, J. C. (1978). Psychometric Theory. New York, NY: McGraw-Hill. Orwin, R. G. (1983). A fail-safe N for the effect size. J. Educ. Stat. 8, 147–159. doi: 10.2307/1164923 Otis, A. S. (1922). A method for inferring the change in a coefficient of correlation resulting from a change in the heterogeneity of the group. J. Educ. Psychol. 13, 293–294. doi: 10.1037/h0074877 ∗Otten, M. W., and Kahn, M. (1975). Effectiveness of crisis center volunteers and the personal orientation inventory. Psychol. Rep. 37, 1107–1111. doi: 10.2466/pr0.1975.37.3f.1107 ∗Pavett, C. M., and Lau, A. W. (1982). Managerial roles, skills, and effective performance. Acad. Manage. Proc. 1982, 95–99. doi: 10.5465/ambpp.1982.4976453 ∗Petrie, A., and Powell, M. B. (1951). The selection of nurses in England. J. Appl. Psychol. 35, 281–286. doi: 10.1037/h0062760 ∗Prien, E. P., and Liske, R. E. (1962). Assessment of higher-level personnel III. Rating criteria: a comparative analysis of supervisor ratings and incumbent self-ratings of job performance. Pers. Psychol. 15, 187–194. doi: 10.1111/j.1744-6570.1962.tb01860.x ∗Pynes, J. E., and Bernardin, H. J. (1989). The predictive validity of an entry-level police officer assessment center. J. Appl. Psychol. 74, 831–833. doi: 10.1037/0021-9010.74.5.831 Ree, M. J., Earles, J. A., and Teachut, M. S. (1994). Predicting job performance: not much more than g. J. Appl. Psychol. 79, 518–524. doi: 10.1037/0021-9010.79.4.518 Frontiers in Psychology | www.frontiersin.org 21 October 2019 | Volume 10 | Article 2281
Salgado and Moscoso Interrater Reliability of Performance Ratings Rehman, U., and Shahnawaz, M. G. (2018). Machiavellianism, job autonomy, and counterproductive work behavior among Indian managers. J. Work Organ. Psychol. 34, 83–88. doi: 10.5093/jwop2018a10 ∗Robertson, I. T., and Sadri, G. (1993). Managerial self-efficacy and managerial performance. Brit. J. Manage. 4, 37–45. doi: 10.1111/j.1467-8551.1993.tb00160.x Rodríguez, A., and López-Basterra, J. (2018). Selection predictors in the public sector: predictive validity and candidate reactions. J. Work Organ. Psychol. 34, 16–28. doi: 10.5093/jwop2018a3 ∗Rothstein, H. R. (1990). Interrater reliability of job performance ratings: growth to asymptote level with increasing opportunity to observe. J. Appl. Psychol. 75, 322–327. doi: 10.1037/0021-9010.75.3.322 Rothstein, H. R., Sutton, A. J., and Borenstein, M. (2005). “Publication bias in meta-analysis,” in Publication Bias in Meta-Analysis: Prevention, Assessment, and Adjustments, eds H. R. Rothstein, A. J. Sutton, and M. Borenstein (West Sussex,: Wiley), 1–7. doi: 10.1002/0470870168 ∗Rush, C. H. Jr. (1953). A factorial study of sales criteria. Pers. Psychol. 6, 9–24. doi: 10.1111/j.1744-6570.1953.tb01027.x Sackett, P. R. (2014). When and why correcting validity coefficients for interrater reliability makes sense. Indus. Organ. Psychol. Perspect. Sci. Pract. 7, 501–506. doi: 10.1111/iops.12185 Sackett, P. R., Laczo, R. M., and Arvey, R. D. (2002). The effects of range restriction on estimates of criterion interrater reliability: Implications for validation research. Pers. Psychol. 55, 807–825. doi: 10.1111/j.1744-6570.2002.tb00130.x ∗Sáez, J. (2007). Diseño y validación de una entrevista conductual estructurada. Revista de Psicología del Trabajo y de las Organizaciones 23, 57–74. ∗Sáez, J. (2011). Determinantes del desempeño individual en agentes de policía local (Unpublished Doctoral Dissertation). University of Santiago de Compostela, Santiago de Compostela, Spain. ∗Salgado, J. F. (2015). Estimating coefficients of equivalence and stability for job performance ratings: The importance of controlling for transient error on criterion measurement. Int. J. Select. Assess. 23, 37–44. doi: 10.1111/ijsa.12093 Salgado, J. F. (2017). “Bandwidth-fidelity dilemma,” in Encyclopedia of Personality and Individual Differences, eds V. Zeigler-Hill and T. K. Shackelford (Berlin: Springer International Publishing), 1–4. doi: 10.1007/978-3-319-28099-8_1280-1 Salgado, J. F., Anderson, N., Moscoso,. S., Bertua, C., De Fruyt, F., and Rolland, J. P. (2003). A meta-analytic study of general mental ability validity for different occupations in the European community. J. Appl. Psychol. 88, 1068–1081. doi: 10.1037/0021-9010.88.6.1068 Salgado, J. F., Anderson, N., and Tauriz, G. (2015a). The validity of ipsative and quasi-ipsative forced-choice personality inventories for different occupational groups: a comprehensive meta-analysis. J. Occup. Organ. Psychol. 88, 797–834. doi: 10.1111/joop.12098 ∗Salgado, J. F., and Blanco, M. J. (1990). Validez de las Pruebas de Aptitudes Cognitivas en la selección de oficiales de mantenimiento en la Universidad de Santiago [Validity of cognitive ability tests to select maintenance workers in the University of Santiago]. Libro de comunicaciones, II. III Congreso de Psicología Social. Santiago de Compostela: Tórculo ediciones. ∗Salgado, J. F., Gorriti, M., and Moscoso, S. (2007). La entrevista conductual estructurada y el desempeño laboral en la administración pública española: Propiedades psicométricas y reacciones de justicia. Revista de Psicología del Trabajo y de las Organizaciones 23, 39–55. Salgado, J. F., and Moscoso, S. (1996). Meta-analysis of interrater reliability of job performance ratings in validity studies of personnel selection. Percept. Motor Skills 83, 1195–1201. doi: 10.2466/pms.1996.83.3f.1195 Salgado, J. F., Moscoso, S., and Anderson, N. R. (2016). Corrections for criterion reliability in validity generalization: The consistency of Hermes, the utility of Midas. J. Work Organ. Psychol. 32, 17–23. doi: 10.1016/j.rpto.2015.12.001 Salgado, J. F., Moscoso, S., and Berges, A. (2013). Conscientiousness, its facets, and the prediction of job performance ratings: evidence against the narrow measures. Int. J. Select. Assess. 21, 84–84. doi: 10.1111/ijsa.12018 ∗Salgado, J. F., Moscoso, S., Sanchez, J. I., Alonso, P., Choragwicka, B., and Berges, A. (2015b). Validity of the five-factor model and their facets: The impact of performance measure and facet residualization on the bandwidth-fidelity dilemma. Eur. J. Work Organ. Psychol. 24, 325–349. doi: 10.1080/1359432X.2014.903241 Salgado, J. F., and Tauriz, G. (2014). The five-factor model, forced-choice personality inventories and performance: a comprehensive meta-analysis of academic and occupational validity studies. Eur. J. Work Organ. Psychol. 23, 3–30. doi: 10.1080/1359432X.2012.716198 Sands, W. A., Alf, E. F. Jr., and Abrahams, N. M. (1978). Correction of validity coefficients for direct restriction in range occasioned by univariate selection. J. Appl. Psychol. 63, 747–750. doi: 10.1037/0021-9010. 63.6.747 ∗Schippman, J. S., and Prien, E. P. (1986). Psychometric evaluation of an integrated assessment procedure. Psychol. Rep. 59, 111–122. doi: 10.2466/pr0.1986.59.1.111 Schmidt, F. L., and Hunter, J. E. (1996). Measurement error in psychological research: Lessons from 26 research scenarios. Psychol. Methods 1, 199–223. doi: 10.1037/1082-989X.1.2.199 Schmidt, F. L., and Hunter, J. E. (2015). Meta-Analysis Methods: Correction Error and Bias in Research Findings,3rd Edn. Newbury Park, CA: Sage. doi: 10.4135/9781483398105 Schmidt, F. L., Hunter, J. E., and Urry, V. W. (1976). Statistical power in criterion-related validation studies. J. Appl. Psychol. 61, 473–485. doi: 10.1037/0021-9010.61.4.473 Schmidt, F. L., and Kaplan, L. B. (1971). Composite vs. Multiple criteria: a review and resolution of the controversy. Pers. Psychol. 24, 419–434. doi: 10.1111/j.1744-6570.1971.tb00365.x Schmidt, F. L., and Le, H. (2014). Windows-based Hunter-Schmidt Meta-Analysis Software Package. Version 2.0. Iowa City, IO. Schmidt, F. L., Le, H., and Ilies, R. (2003). Beyond Alpha: an empirical examination of the effects of different sources of measurement error on reliability estimates for measures of individual differences constructs. Psychol. Methods 8, 206–224. doi: 10.1037/1082-989X.8.2.206 Schmidt, F. L., Shaffer, J. A., and Oh, I.-S. (2008). Increased accuracy for range restriction corrections: implications for the role of personality and general mental ability in job and training performance. Pers. Psychol. 61, 827–888. doi: 10.1111/j.1744-6570.2008.00132.x Schmitt, N., and Klimoski, R. (1991). Research Methods in Human Resources Management. Cincinnati, OH: South-Western Publishing Co. ∗Schuerger, J. M., Kochevar, K. F., and Reinwald, J. E. (1982). Male and female corrections officers personality and rated performance. Psychol. Rep. 51, 223–228. doi: 10.2466/pr0.1982.51.1.223 Sharon, A. T., and Barlett, C. J. (1969). Effect of instructional conditions in producing leniency on two types of rating scales. Pers. Psychol. 23, 251–263. doi: 10.1111/j.1744-6570.1969.tb00330.x ∗SHL. (1989). Validation Review. Surrey: Saville, and Holdsworth. ∗SHL. (1996). Validation Review II. Surrey: Saville and Holdsworth ∗Siegel, L. (1982). Paired comparison evaluations of managerial effectiveness by peers and supervisors. Pers. Psychol. 35, 843–852. doi: 10.1111/j.1744-6570.1982.tb02226.x ∗Soar, R. S. (1956). Personal history data as a predictor of success in service station management. J. Appl. Psychol. 40, 383–385. doi: 10.1037/h0040363 ∗Spengler, G. (1971). “Die praxis der auswahl von fuhrungskrätten in der Glanzstoff A.G. [The practice in executive selection in Glanzstoff A. G.],” 17th Congress of the International Association of Applied Psychology (Belgium). ∗Sprecher, T. B. (1959). A study of engineers’ criteria for creativity. J. Appl. Psychol. 43, 141–148. doi: 10.1037/h0047763 ∗Springer, D. (1953). Ratings of candidates for promotion by co-workers and supervisors. J. Appl. Psychol. 37, 347–351. doi: 10.1037/h0063342 ∗Sproule, C. S., and Berkley, S. (2001). The selection of entry-level corrections officers: Pennsylvania research. Public Pers. Manage. 30, 377–418. doi: 10.1177/009102600103000307 ∗Stevens, M. J., and Campion, M. A. (1999). Staffing work teams: development and validation of a selection test for teamwork settings. J. Manage. 25, 207–228. doi: 10.1177/014920639902500205 ∗Stoskopf, C. H., Glik, D. C., Baker, S. L., Ciesla, J. R., and Cover, C. (1992). The reliability and construct validity of a behaviorally anchored rating scale used to measure nursing assistant performance. Eval. Rev. 16, 333–345. doi: 10.1177/0193841X9201600307 Taylor, E. L., and Wherry, R. J. (1951). A study of leniency in two rating systems. Pers. Psychol. 4, 39–47. doi: 10.1111/j.1744-6570.1951.tb01459.x Frontiers in Psychology | www.frontiersin.org 22 October 2019 | Volume 10 | Article 2281
Salgado and Moscoso Interrater Reliability of Performance Ratings ∗Tenopyr, M. L. (1969). The comparative validity of selected leadership scales relative to success in production management. Pers. Psychol. 22, 77–85. doi: 10.1111/j.1744-6570.1969.tb02058.x Tenopyr, M. L. (2002). Theory versus reality: Evaluation of g in the workplace. Hum. Perform. 15, 107–122. doi: 10.1207/S15327043HUP1501&02_07 ∗Thompson, D. E., and Thompson, T. A. (1985). Task-based performance appraisal for blue-collar jobs: evaluation of race and sex effects. J. Appl. Psychol. 70, 747–753. doi: 10.1037/0021-9010.70.4.747 ∗Thomson, H. A. (1970). Comparison of predictors and criterion judgments of managerial performance using the multitrait-multimethod approach. J. Appl. Psychol. 54, 496–502. doi: 10.1037/h0030141 Thorndike, R. L. (1949). Personnel Selection. New York, NY: Wiley. ∗Tziner, A. (1984a). A fairer examination of rating scales when used for performance appraisal in a real organization setting. J. Occup. Behav. 5, 103–112. doi: 10.1002/job.4030050203 ∗Tziner, A. (1984b). Prediction of peer rating in a military assessment center: a longitudinal follow-up. Can. J. Admin. Sci. 1, 146–160. doi: 10.1111/j.1936-4490.1984.tb00727.x ∗Tziner, A., and Dolan, S. (1982). Evaluation of a traditional selection system in predicting success of females in officer training. J. Occup. Psychol. 55, 269–275. doi: 10.1111/j.2044-8325.1982.tb00100.x Tziner, A., Murphy, K. R., and Cleveland, J. N. (1998). The impact of rater beliefs regarding performance appraisal and its organizational contexts on appraisal quality. J. Bus. Psychol. 12, 457–467. doi: 10.1023/A:10250031 06150 ∗USES (1951). Technical Report on Standardization of the General Aptitude Test Battery for Casing Tier, 529.887.020. Washington, DC: U.S. Department of Labor, Bureau of Employment Security. Available from Eric ED060075. ∗USES (1954a). Technical Report on Standardization of the General Aptitude Test Battery for Table worker 8-53.01. Washington, DC: U.S. Department of Labor, Bureau of Employment Security. Available from Eric ED059304. ∗USES (1954b). Technical Report on Standardization of the General Aptitude Test Battery for Furniture Upholsterer 780.381. Washington, DC: U.S. Department of Labor, Bureau of Employment Security. Available from Eric ED060096. ∗USES (1955). Technical Report on Standardization of the General Aptitude Test Battery for Fettler 8-66.01. Washington, DC: U.S. Department of Labor, Bureau of Employment Security. Available from Eric ED059299. ∗USES (1956a). Technical Report on Standardization of the General Aptitude Test Battery for Assembler, Electrical Accessories II 7-00.904. Washington, DC: U.S. Department of Labor, Bureau of Employment Security. Available from Eric ED060120 ∗USES (1956b). Technical Report on Standardization of the General Aptitude Test Battery for Peeling-and-Coring-machine Operator 529.886. Washington, DC: U.S. Department of Labor, Bureau of Employment Security. Available from Eric ED061290. ∗USES (1957a). Technical Report on Standardization of the General Aptitude Test Battery for Employment Clerk 205.368. Washington, DC: U.S. Department of Labor, Bureau of Employment Security. Available from Eric ED061310. ∗USES (1957b). Technical Report on Standardization of the General Aptitude Test Battery for Candy-Wrapping-Machine Operator 420.885-034. Washington, DC: U.S. Department of Labor, Bureau of Employment Security. Available from Eric ED061304. ∗USES (1957c). Technical Report on Standardization of the General Aptitude Test Battery for Paster 573.884. Washington, DC: U.S. Department of Labor, Bureau of Employment Security. Available from Eric ED061317. ∗USES (1957d). Technical Report on Standardization of the General Aptitude Test Battery for Clicking-Machine Operator 6-62.055. Washington, DC: U.S. Department of Labor, Bureau of Employment Security. Available from Eric ED061328. ∗USES (1958a). Technical report on standardization of the General Aptitude Test Battery for Seamless-Hosiery Knitter 684.885. Washington, DC: U.S. Department of Labor, Bureau of Employment Security. Available from Eric ED061334. ∗USES (1958b). Technical report on standardization of the General Aptitude Test Battery for Luggage-Hardware Assembler 6-93.404. Washington, DC: U.S. Department of Labor, Bureau of Employment Security. Available from Eric ED061339. ∗USES (1958c). Technical Report on Standardization of the General Aptitude Test Battery for Water Filterer (waterworks) 7-54.621. Washington, DC: U.S. Department of Labor, Bureau of Employment Security. Available from Eric ED061342. ∗USES (1958d). Technical Report on Standardization of the General Aptitude Test Battery for Fruit Sorter 9-68.60. Washington, DC: U.S. Department of Labor, Bureau of Employment Security. Available from Eric ED061321. ∗USES (1959a). Technical Report on Standardization of the General Aptitude Test Battery for Medical technologist 0-50.01. Washington, DC: U.S. Department of Labor, Bureau of Employment Security. Available from Eric ED062420. ∗USES (1959b). Technical Report on Standardization of the General Aptitude Test Battery for Merchandise Packer 9-68.30. Washington, DC: U.S. Department of Labor, Bureau of Employment Security. Available from Eric ED062429. ∗USES (1960). Technical Report on Standardization of the General Aptitude Test Battery for Countergirl 2-27.13. Washington, DC: U.S. Department of Labor, Bureau of Employment Security. Available from Eric ED062428. ∗USES (1961). Technical Report on Standardization of the General Aptitude Test Battery for Bookkeeper II, 1-01.02. Washington, DC: U.S. Department of Labor, Bureau of Employment Security. Available from Eric ED062446. ∗USES (1962a). Technical Report on Standardization of the General Aptitude Test Battery for Director, School Lunch Program 0-71.32. Washington, DC: U.S. Department of Labor, Bureau of Employment Security. Available from Eric ED063390. ∗USES (1962b). Technical Report on Standardization of the General Aptitude Test Battery for Routeman, Wholesale Dairy Products 1-80.06. Washington, DC: U.S. Department of Labor, Bureau of Employment Security. Available from Eric ED063382. ∗USES (1962c). Technical Report on Standardization of the General Aptitude Test Battery for Autoclave Operator, 4-52.711. Washington, DC: U.S. Department of Labor, Bureau of Employment Security. Available from Eric ED065574. ∗USES (1963a). Technical Report on Standardization of the General Aptitude Test Battery for Air Traffic Control Specialist, 0-61.60. Washington, DC: U.S. Department of Labor, Bureau of Employment Security. Available from Eric ED065580. ∗USES (1963b). Technical Report on Standardization of the General Aptitude Test Battery for Assembler, 9-57.21. Washington, DC: U.S. Department of Labor, Bureau of Employment Security. Available from Eric ED065606. ∗USES (1963c). Technical Report on Standardization of the General Aptitude Test Battery for Container Maker-Filler-Packer Operator, 7-68.920. Washington, DC: U.S. Department of Labor, Bureau of Employment Security. Available from Eric ED065566. ∗USES (1963d). Technical Report on Standardization of the General Aptitude Test Battery for Finisher I, 9-10.10. Washington, DC: U.S. Department of Labor, Bureau of Employment Security. Available from Eric ED065570. ∗USES (1963e). Technical Report on Standardization of the General Aptitude Test Battery for Teller 212.368. Washington, DC: U.S. Department of Labor, Bureau of Employment Security. Available from Eric ED065583. ∗USES (1964). Technical Report on the Development of the General Aptitude Test Battery for Rotary-Driller Helper, 7-75.050. Washington, DC: U.S. Department of Labor, Bureau of Employment Security. Available from Eric ED066490. ∗USES (1965a). Technical Report on Standardization of the General Aptitude Test Battery for Tube-Machine Operator, 7-00.216. Washington, DC: U.S. Department of Labor, Bureau of Employment Security. Available from Eric ED069779. ∗USES (1965b). Technical Report on standardization of the General Aptitude Test Battery for Experimental Assembler, 6-78.642. Washington, DC: U.S. Department of Labor, Bureau of Employment Security. Available from Eric ED069777. ∗USES (1965c). Technical Report on Standardization of the General Aptitude Test Battery for Card Tender, 6-19.031. Washington, DC: U.S. Department of Labor, Bureau of Employment Security. Available from Eric ED070772. ∗USES (1966). Technical Report on the Development of USES Aptitude Test Battery for Asparagus Sorter 529.687. Washington, DC: U.S. Department of Labor, Bureau of Employment Security. Available from Eric ED069769. ∗USES (1967). Technical Report on the Development of USES Aptitude Test Battery for Counselor, Camp 159.228. Washington, DC: U.S. Department of Labor, Bureau of Employment Security. Available from Eric ED063395. Frontiers in Psychology | www.frontiersin.org 23 October 2019 | Volume 10 | Article 2281
Salgado and Moscoso Interrater Reliability of Performance Ratings ∗USES (1968). Technical Report on Standardization of USES Aptitude Test Battery for Electro-Mechanical Assembly Curriculum 70XX. Washington, DC: U.S. Department of Labor, Manpower Administration. Available from Eric ED068557. ∗USES (1969). Technical Report on the Development of USTES Aptitude Test Battery for Molded-Goods Inspector-Trimmer 759.687. Washington, DC: U.S. Department of Labor, Bureau of Employment Security. Available from Eric ED069630. ∗USES (1970a). Technical Report on the Development of USTES Aptitude Test Battery for Linotype Operator, 650.582. Washington, DC: U.S. Department of Labor, Manpower Administration. Available from Eric ED061333. ∗USES (1970b). Technical Report on the Development of USTES Aptitude Test Battery for Construction- Equipment Mechanic 620.281. Washington, DC: U.S. Department of Labor, Bureau of Employment Security. Available from Eric ED063387. ∗USES (1970c). Technical Report on the Development of USTES Aptitude Test Battery for Correction Officer 372.868. Washington, DC: U.S. Department of Labor, Bureau of Employment Security. Available from Eric ED072051. ∗USES (1970d). Technical Report on the Development of USTES Aptitude Test Battery for Selected Press Man Occupations 651.782. Washington, DC: U.S. Department of Labor, Bureau of Employment Security. Available from Eric ED060080. ∗USES (1972). Technical Report on the Development of USTES Aptitude Test Battery for Taper 842.884. Washington, DC: U.S. Department of Labor, Bureau of Employment Security. Available from Eric ED072062. ∗USES (1982a). Technical Report on the Development of USES Specific Aptitude Test Battery for Carpenter 860.381-022. Washington, DC: U.S. Department of Labor, Bureau of Employment Security. Available from Eric ED223695. ∗USES (1982b). Technical Report on the Development of USES Specific Aptitude Test Battery for Gambling Dealer, 343.467-018. Washington, DC: U.S. Department of Labor, Employment and Training Administration. Available from Eric ED223707. ∗USES (1982c). Technical Report on the Development of USES Specific Aptitude Test Battery for Ticket Agent 238.367-026. Washington, DC: U.S. Department of Labor, Bureau of Employment Security. Available from Eric ED223718. ∗USES (n.a.) Technical Report on Standardization of the General Aptitude Test Battery for Police 2-66.23. Washington, DC: U.S. Department of Labor, Bureau of Employment Security. Available from Eric ED065560. ∗Van Iddekinge, C. H., Ferris, G. R., and Heffner, T. S. (2009). Test of a multistage model of distal and proximal antecedents of leader performance. Pers. Psychol. 62, 463–495. doi: 10.1111/j.1744-6570.2009.01145.x Van Iddekinge, C. H., and Ployhart, R. E. (2008). Developments in the criterion-related validation of selection procedures: a critical review and recommendations for practice. Pers. Psychol. 61, 871–925. doi: 10.1111/j.1744-6570.2008.00133.x ∗Van Iddekinge, C. H., Sager, C. E., Burnfield, J. L., and Heffner, T. S. (2006). The variability of criterion-related validity estimates among interviewers and interview panels. Int. J. Select. Assess. 14, 193–205. doi: 10.1111/j.1468-2389.2006.00352.x ∗Van Scotter, J. R. (1994). Evidence for the usefulness of task performance, job dedication and interpersonal facilitation of components of overall performance (Unpublished Doctoral Dissertation). Grainesville, FL: University of Florida. ∗Van Scotter, J. R., and Motowidlo, S. J. (1996). Interpersonal facilitation and job dedication as separated facets of contextual performance. J. Appl. Psychol. 81, 525–531. doi: 10.1037/0021-9010.81. 5.525 ∗Van Scotter, J. R., and Steel, R. P. (2000). “Is rater’s opportunity to observe overrated? A test of the effects of observational opportunity on rater agreement,” Paper presented at the 15th Annual Conference of the SIOP (New Orleans, LA), 14–16. Veres, J. G., Field, H. S., and Boyles, W. R. (1983). Administrative versus research performance ratings: an empirical test of rating data quality. Public Pers. Manage. 12, 290–298. doi: 10.1177/009102608301200309 ∗indicates studies that were included in the meta-analysis. ∗Villanova, P., and Bernardin, H. J. (1990). Work behavior correlates of interviewer job compatibility. J. Bus. Psychol. 5, 179–195. doi: 10.1007/BF01014331 Vinchur, A. J. (2007). “A history of psychology applied to employee selection,” in Historical Perspectives in Industrial and Organizational Psychology, ed L. Koppes (Mahwah, NJ: Lawrence Erlbaum Associates), 311–327. ∗Vinson, E., and Mitchell, T. R. (1975). Differences in motivational predictors and criterion measures for black and white employees. Proc. Acad. Manage. 1975, 439–441. doi: 10.5465/ambpp.1975.4990367 Viswesvaran, C., Ones, D., and Schmidt, F. L. (1996). Comparative analysis of the reliability of job performance ratings. J. Appl. Psychol. 81, 557–574. doi: 10.1037/0021-9010.81.5.557 Viswesvaran, C., Ones, D. S., Schmidt, F. L., Le, H., and Oh, I.-S. (2014). Measurement error obfuscates scientific knowledge: path to cumulative knowledge requires corrections for unreliability and psychometric metaanalyses. Indus. Organ. Psychol. 7, 507–518. doi: 10.1017/S1754942600006799 Viswesvaran, C., Schmidt, F. L., and Ones, D. S. (2002). The moderating influence of job performance dimensions on convergence of supervisory and peer ratings of job performance: unconfounding construct-level convergence and rating difficulty. J. Appl. Psychol. 87, 345–354. doi: 10.1037/0021-9010.87.2.345 Warmke, D. L., and Billings, R. S. (1979). Comparison of training methods for improving the psychometric quality of experimental and administrative performance ratings. J. Appl. Psychol. 64, 124–131. doi: 10.1037/0021-9010.64.2.124 Wherry, R. J., and Barlett, C. J. (1982). The control of bias in ratings. Pers. Psychol. 35, 521–551. doi: 10.1111/j.1744-6570.1982.tb02208.x Whetzel, D. L., and McDaniel, M. A. (1988). Reliability of validity generalization databases. Psychol. Rep. 63, 131–134. doi: 10.2466/pr0.1988.63.1.131 Whetzel, D. L., Rotenberry, P. F., and McDaniel, M. A. (2014). In-basket validity: a systematic review. Int. J. Select. Assess. 22, 62–79. doi: 10.1111/ijsa.12057 Whitener, E. M. (1990). Confusion of confidence intervals and credibility intervals in meta-analysis. J. Appl. Psychol. 75, 315–321. doi: 10.1037/0021-9010.75.3.315 ∗Wiley, L. N. (1976). Airman Job Performance Estimated from Task Performance Ratings. AFHRL-TR-76-64. Washington, DC: U.S. Department of Commerce. Wilmot, M. P., Wiernik, B. M., and Kostal, J. W. (2014). Increasing interrater reliability using composite performance measures. Indus. Organ. Psychol. Perspect. Sci. Pract. 7, 539–542. doi: 10.1111/iops.12192 Woehr, D. J., and Roch, S. (2012). “Supervisory performance ratings,” in Personnel Selection and Assessment, ed N. Schmitt (New York, NY: Oxford University Press), 517–531. doi: 10.1093/oxfordhb/9780199732579.013.0022 Wohlers, A. J., and London, M. (1989). Ratings of managerial characteristics: evaluation difficulty, co-workers agreement, and self-awareness. Pers. Psychol. 42, 235–261. doi: 10.1111/j.1744-6570.1989.tb00656.x ∗Woodmansee, J. J. (1978). Validation of the nurturance scale of the Edwards Personal Preference Schedule. Psychol. Rep. 42, 495–498. doi: 10.2466/pr0.1978.42.2.495 ∗Worbois, G. M. (1975). Validation of externally developed assessment procedures for identification of supervisory potential. Pers. Psychol. 28, 77–91. doi: 10.1111/j.1744-6570.1975.tb00393.x ∗Zedeck, S., and Baker, H. T. (1972). Nursing performance as measured by behavioral expectation scales: a multitrait-multirater analysis. Organ. Behav. Hum. Perform. 7, 457–466. doi: 10.1016/0030-5073(72)90029-3 Zedeck, S., and Cascio, W. F. (1982). Performance appraisal decisions as a function of rater training and purpose of appraisal. J. Appl. Psychol. 67, 752–758. doi: 10.1037/0021-9010.67.6.752 Conflict of Interest: The authors declare that the research was conducted in the absence of any commercial or financial relationships that could be construed as a potential conflict of interest. Copyright © 2019 Salgado and Moscoso. This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) and the copyright owner(s) are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms. Frontiers in Psychology | www.frontiersin.org 24 October 2019 | Volume 10 | Article 2281