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The influence of organizational values on competencies of managers

Gorenak, Mitja

Abstract

This paper discusses the influence of organizational values on managers’ competencies. Organizational values are a reflection of individual values of founder or founding members of the organization. Through time organizational values are shaped by every member of the organization and by events that shape the organization. On the other hand competencies of managers are not shared by the whole organization though they do influence the way managers run their organizations and through this also how organizations work. Based on the findings of previous studies a model for measuring the influence of organizational values on managers’ competencies was proposed. More specifically, by conducting a preliminary study a model was created that discusses the influence of six most commonly stated organizational values on the matching competencies. To this end research question has been proposed: What is the level of correlation between organizational values and matching competencies of managers? The paper-and-pencil survey was carried out in the travel and leisure industry, where 1,100 employees were surveyed. The 388 participants who filled out the questionnaire represent a 35.27% yield of surveys sent out and 4.26% of the population of this industry in Slovenia. We have determined that there is a statistically significant influence of organizational values on matching competencies. This finding clearly indicates that organizational values have a strong influence on managers’ competencies. This also to some extent supports the idea of managing by values where managing of organizations is focused on organizational values and every decision is done through the scope of these values.

Full text

67 1, XVIII, 2015 Business Adminis a ion and Managemen DOI: 10.15240/ ul/001/2015-1-006 THE INFLUENCE OF ORGANIZATIONAL VALUES ON COMPETENCIES OF MANAGERS Mi ja Go enak, Ma ko Fe jan In oduc ion Unde s anding he meaning o o ganiza ional alues and hei infl uence on employee pe o mance is becoming mo e and mo e impo an . Se e al psychologis s [51], [53], [30], ha e been esea ching alues o decades, bo h a indi idual and a o ganiza ional le el. The e is also a iew [35] o o ganiza ional alues ha a gues ha jus as any human communi y has i s own alue sys em he same is ue o any o ganiza ion. Taking ha in o accoun , we a e acing a dilemma, whe he [16] o ganiza ional alues a e some hing ha eme ges om an o ganiza ion o a e hey simply ans e ed om an indi idual le el o he o ganiza ional le el by i s employees. I is e y likely ha o ganiza ional alues de elop h ough a mix u e [16] o bo h. Thus, a he beginning o ganiza ional alues esemble pe sonal alues o he ounde o ounde s o an o ganiza ion. Howe e , as he o ganiza ion g ows, i s alues al e in ha hey inco po a e new expe iences ha b ing abou new alues, hus making an en i ely new se o o ganiza ional alues ha a e specifi c o ha e y o ganiza ion. O ganiza ional alues a e a pa o o ganiza ional cul u e [52] and ep esen [51] ela i ely pe manen , mo i a ional, emo ionally posi i e ca ego ies, o which people belie e ha hey a e wo h aspi ing o (lo e, peace, iendship, heal h, e c.). Th ough alues we can also see (li e ime) goals, which efl ec cul u al o spi i ual de elopmen o an indi idual o an o ganiza ion. Boya zis is ega ded as one o he ounde s o mode n defi ni ions o compe encies and a gues ha [9] alues a e he basis o he defi ni ion o compe encies. The e a e many o he defi ni ions o compe encies [45], [56], [13], [23], [46], [7] in which he ollowing is emphasized: pe sonal cha ac e is ics, knowledge, abili ies, mo i a ion, sel -image and alues. Abo e-men ioned au ho s ag ee ha compe encies de elop h ough ime based on expe iences people ge by pe o ming a ious jobs. The concep o co ela ion o o ganiza ional alues wi h compe encies is based upon a co ela ion ha is al eady es ablished wi hin o ganiza ional cul u e, o which we know ha o ganiza ional alues a e a pa o . I a ac s people wi h simila alues, belie s, knowledge, skills and abili ies. In o he wo ds, ce ain compe encies ha e an indi ec infl uence on he de elopmen o o ganiza ional cul u e. The mo i a ion o his esea ch e ol ed o m discussion [39] in which ied o answe he ques ion o how o link and explo e o ganiza ional alues wi h manage s’ compe encies. I was sugges ed [39] ha he bes way o link and explo e his is a he p ocess le el whe e we can compa e p ocesses wi hin an o ganiza ion and in ol emen as well as coope a ion o manage s wi hin hose same p ocesses. This kind o esea ch has some limi a ions, such as a limi ed numbe o p ocesses ha can be in es iga ed, which is why we ha e decided o conduc a c oss-sec ional esea ch, as i enables us o in es iga e a much bigge sample. 1. Theo e ical Backg ound 1.1 Values Values a e belie s upon which indi iduals pe o m hei asks [3] on he basis o hei p e e ences. On he o he hand, alues a e ela i ely pe manen [21] pe cep ional ames ha shape and infl uence he na u e o indi iduals’ beha io . Much wo k in he a ea o alues was also done by Rokeach [50] who defi ned alues as “ ypes o belie s, ha a e cen ally loca ed in indi iduals sys em o belie s and hey ep esen indi idual’s a i udes owa ds how someone should o should no beha e.” Ex ensi e esea ch on alues [54] EM_1_2015.indd 67EM_1_2015.indd 67 4.3.2015 11:42:334.3.2015 11:42:33 68 2015, XVIII, 1 Ekonomika a managemen has made a defi ni ion o alues om he social- psychological pe spec i e saying ha “ alues a e:  belie s o concep ualiza ions,  abou wan ed end s a es o beha io s,  ha exceed specifi c si ua ions,  di ec he e alua ion o beha io , and  a ed ega ding he ela i e impo ance.” Wi h his defi ni ion we ha e, o some ex en , mo ed away om, a ha poin , well-es ablished model p oposed be o e [51]. 1.2 O ganiza ional Values When discussing he p oblem o defi ning o ganiza ional alues i was [48] concluded ha o ganiza ional alues e ol e om o ganiza ional cul u e; hey belie e ha his is gene ally he philosophy which an o ganiza ion ollows. O ganiza ional alues [55] a e w i en wi hin o ganiza ional cul u e, gi en ha o ganiza ional cul u e defi nes expec a ions ega ding beha io , modes o conduc , modes o decision-making and communica ion s yles. Fu he i is s essed ha he impo ance o a b oade discussion ega ding o ganiza ional alues is impo an since his is he only way owa ds an ag eemen on he defi ni ion o alues. Va ious au ho s [47], [16], [14] ha e been discussing he co ela ion be ween o ganiza ional alues and long- e m pe o mance o o ganiza ions, his co ela ion is p o en on se e al p ac ice cases. I has also been de e mined ha o ganiza ions wi h clea ly s a ed o ganiza ional alues, which a e in e nalized by employees, each signifi can ly highe pe o mance esul s compa ed o alues which a e less clea ly s a ed o no s a ed a all [16]. On he o he hand he e ha e been wa nings abou po en ial haza ds young o ganiza ions a e aced wi h, especially ega ding o ganiza ional alues [20], ha when an o ganiza ion is young and g owing miss defi ned o ganiza ional alues can hinde i s g ow h and po en ially endange i s de elopmen . 1.3 Fi o Values When discussing how o ganiza ional alues fi pe sonal alues, we can iden i y ou p ominen heo ies ha we e de eloped h ough ime. In he fi eld o in e ac ional heo y, [40] we can see p oposi ion o a fi be ween pe sonal alues and en i onmen al alues (pe sonali y- en i onmen fi heo y). Fo he pu pose o his a icle we will ocus on wo heo ies: a heo y ha ocused on fi be ween a pe son and a job (pe sonali y-job fi heo y) [31], and heo y [34] which ocused on a fi be ween a pe son and an o ganiza ion (pe sonali y-o ganiza ional fi ). The emaining wo heo ies a e heo y [32] o fi be ween a pe son and one’s oca ion (pe sonal- oca ional fi ) and a heo y [29], [26] which discusses he fi be ween a pe son and a g oup (pe sonali y-g oup fi ). Resea ch [49] also ound ou ha he highe le el o fi be ween o ganiza ional and pe sonal alues is clea ly shown in indi iduals’ posi i e app oach o wo k as employees a e mo e sa isfi ed when hey a e pe o ming hei asks. 1.4 Compe encies Boya zis conside ed by many o be a pionee in he fi eld o compe encies, has done an ex ensi e esea ch among manage s in he USA, iden i ying ac o s ha infl uence hei success [9]. The s udy ocused on manage ial compe encies. Findings [9] e ealed ha compe encies a e a mix u e o indi iduals’ mo i es, abili ies, sel -image, social ole and knowledge ha a pe son uses in social in e ac ions. On he o he hand, we can see defi ni ion o compe encies [42] in a di e en ly as knowledge, ha one had gained. As such hey a e infl uenced by mo i es, abili ies, sel -image, social ole and knowledge ha one uses in social in e ac ions [9]. The e a e o he au ho s [4], [8] who iew compe encies as indi iduals’ beha io s in a ce ain si ua ion. In his espec , hey unde s and knowledge as some hing ha is indi idually lea ned; hey p opose beha io s o be he efl ec ion o compe encies. Ye ano he defi ni ion o compe encies was p oposed [37] ha somewha inco po a es a ious o he defi ni ions o compe encies, by saying ha he unde s ands indi iduals compe encies as: “ac i a ion, implemen a ion and cohesion o all he knowledge’s, abili ies, mo i es, sel image and alues ha enables he indi idual o pe o m asks and sol e p oblems in complex, a ious and unexpec ed si ua ions ha ace him”. Mo eo e , ano he in e es ing defi ni ion was p oposed [46] ha “compe encies a e appliance and co ela ion o knowledge, abili ies, mo i es, sel image and alues ha shape indi iduals compe encies”. Some ha e iden ifi ed compe encies as [28], [7] pe sonal cha ac e is ics ha ha e e ol ed h ough he educa ional p ocess and we e u he shaped by wo k in o ganiza ion; he e o e, au ho s do no jus ake in o accoun he EM_1_2015.indd 68EM_1_2015.indd 68 4.3.2015 11:42:334.3.2015 11:42:33 69 1, XVIII, 2015 Business Adminis a ion and Managemen educa ional p ocess bu also he wo k expe ience; howe e , we can also see addi ion o he social en i onmen [41], [10], in he so called p ima y socializa ion pe iod. 1.5 The In l uence be ween O ganiza ional Values and Compe encies o Manage s The concep o linking o ganiza ional alues o compe encies was linked wi h o ganiza ional cul u e, as o ganiza ional alues a e a pa o i and as such hey a ac people wi h simila alue p inciples and knowledge, skills and abili ies. In o he wo ds, ce ain compe encies infl uence how o ganiza ional cul u e is c ea ed. The e o e, his indica es ha he e is a co ela ion be ween o ganiza ional alues and compe encies ha is wo h esea ching. This, howe e , does no mean ha his a ea has no ye been esea ched. Fo example, he p ocess examined le el whe e we can compa e p ocesses wi hin an o ganiza ion and in ol emen as well as manage s’ coope a ion wi hin hose same p ocesses [39]. Al hough his esea ch yielded some esul s, we belie e ha he e y decision o esea ch he p ocess le el has infl uenced he esul s, showing less co ela ion han he e ac ually is. We can also see in es iga ion o he co ela ion be ween manage s’ alues and o ganiza ional cul u e [5]; fi ndings which e e o manage s’ alues a e s ill ele an oday and ha e infl uenced he de elopmen o o ganiza ional cul u e. The s udies discussed abo e a e in line wi h ou ini ial assump ion ha he e is a co ela ion be ween o ganiza ional alues and manage s’ compe encies, hus making his opic pa icula ly in e es ing o esea ch. 2. Resea ch Model Ha ing closely s udied a ious scien ifi c and p o essional li e a u e (s udies and heo ies on o ganiza ional alues and compe encies) we ha e de e mined ha he e is no model ha could be applied o ou da a. This encou aged us o de elop and p opose ou own model, hough we knew ha his also b ings abou some limi a ions:  Fi s , we decided o analyze o ganiza ional alues o nume ous o ganiza ions; we no ed how many imes a ce ain o ganiza ional alue shows up and concluded ha he ollowing six o ganiza ional alues mos equen ly occu in o ganiza ions om he a el and leisu e indus y: quali y, inno a ion, esponsibili y, e hics, cus ome s and employees.  Second, each o ganiza ional alue was ma ched up wi h a compe ency ha is in line wi h he meaning o ha alue. Based on his, six o ganiza ional alues and ma ching compe encies we e iden ifi ed. Fu he mo e, indica o s we e iden ifi ed ha ep esen each o ganiza ional alue o compe ence ha was es ed be o e. We adap ed hose indica o s o ou model, shown in Figu e 1. Fig. 1: Resea ch model Sou ce: [24] EM_1_2015.indd 69EM_1_2015.indd 69 4.3.2015 11:42:334.3.2015 11:42:33 70 2015, XVIII, 1 Ekonomika a managemen The le column o he model ea u es indica o s ha ha e been p e iously o med [44]. Quali y hus e e s o he quali y o wo k and li e, whe eas inno a ion e e s o ques o quali y and acili a ion o quali y. The alue esponsibili y e e s o esponsible use o esou ces and esponsible beha io . Simila ly, he alue e hics e e s o e hical beha io and e hical s anda ds. The alue cus ome s e e o knowledge ha cos ume s a e he ocal poin o e e y o ganiza ion. Las bu no leas , he alue employees e e o knowledge ha employees a e a powe ul sou ce o he company. The igh hand side p esen s compe encies wi h indica o s. They we e adap ed om he compe ency p ofi le published by he Cen e o Republic o Slo enia o Voca ional T aining (he e on CVT). Fo he pu pose o his esea ch a compe ency model de eloped by CVT o he p o ession o ho el manage s was used [15]. This s anda d includes 114 wo k asks and o each compe ence ha we ha e in ou model we selec ed 8 asks, which efl ec a ce ain compe ency. Indica o s o alues ha e al eady been es ed [44]. Howe e , he indica o s o compe encies s ill needed o be es ed. Fo his eason a pilo esea ch was conduc ed ha confi med he alidi y o selec ed indica o s. Ne e heless, mino changes we e unde aken be o e he su ey, p esen ed in his s udy, was conduc ed. 3. Me hodology 3.1 Resea ch Ques ion and Hypo hesis The aim o he esea ch was o es he alidi y o he model shown in Figu e 1. To his end, ou esea ch ques ion is: Is he e a s a is ically signifi can infl uence o o ganiza ional alues on ma ching compe encies? In o de o answe his esea ch ques ion he ollowing esea ch hypo hesis was se up: H: The o ganiza ional alues s a is ically signifi can ly infl uence compe encies o manage s. 3.2 Ins umen The co ela ion was es ed using a ques ionnai e wi h a pape -and-pencil su ey. The whole popula ion o he sec o ( a el and leisu e) ep esen s 9,117 people. We ha e been gi en consen om se e al o ganiza ions wi hin he sec o ha employs 2,762 people. 1,100 ques ionnai es we e dis ibu ed. The sampling wi hin o ganiza ions was andom. O 1100 ques ionnai es, 388 we e e u ned, wha ep esen s 35.27% o all ques ionnai es sen ou , i.e. 4.26% o he en i e popula ion. The ques ionnai e comp ised 75 ques ions ela ing o (1) o ganiza ional alues, (2) compe encies and (3) esponden ’s de ails (age, gende , numbe o wo king yea s, le el o educa ion e c.). 3.3 Sample We e alua ed he alidi y o he sample wi hin he selec ed sec o . The es chi-squa e es o signifi cance was employed on he ollowing demog aphic in o ma ion o esponden s: gende , educa ion and age. Fo he a iable sex, chi-squa e was 0.598 and signifi cance le el a p = 0.434, o he a iable educa ion, he chi-squa e es was 9.296 wi h signifi cance le el a p = 0.054, he fi nal a iable age p o ided a alue o 13.971, and he le el o signifi cance was a p = 0.052. The alue o chi-squa e dis ibu ion a signifi cance 0.05 o 5% a e o a iables wi h single deg ee o eedom ( a iable gende ) 3.8415, o a iables wi h ou deg ees o eedom ( a iable educa ion) 9.4877 and o a iables wi h se en deg ees o eedom ( a iable age) 14.0671 [38]. Based on he fi ndings we can conclude ha he esea ch sample could be gene alized o he whole popula ion. The sample which has been used o he pu pose o his pape con ained 133 (38.4%) male esponden s and 213 (61.6%) emale esponden s. The da a on age g oups a e p esen ed in Table 1. The da a on educa ion a e shown in Table 2. EM_1_2015.indd 70EM_1_2015.indd 70 4.3.2015 11:42:334.3.2015 11:42:33 71 1, XVIII, 2015 Business Adminis a ion and Managemen Age g oup Responses % Up o 24 yea s (inclusi e) 31 8.9 om 25 o 29 yea s 49 14.0 om 30 o 34 yea s 53 15.2 om 35 0 39 yea s 51 14.6 om 40 o 44 yea s 60 17.2 om 45 o 49 yea s 50 14.3 om 50 o 54 yea s 38 10.9 55 yea s o mo e 17 4.9 To al 349 100.0 Sou ce: [24] Educa ion Responses % Elemen a y school o less 34 9.6 Voca ional high school 83 23.5 High school 121 34.3 College deg ee 80 22.7 Uni e si y deg ee o mo e 35 9.9 To al 353 100.0 Sou ce: [24] 4. Resul s Fi s , we es ed he alidi y o he ques ionnai e using he C onbach’s alpha es , calcula ing he coe fi cien s o each se o a iables. We ha e pe o med his es on a iables ha measu ed alues fi s ; he alue was 0.859, hus indica ing g ea eliabili y o measu emen . Fo a iables ha measu ed compe ency quali y he alue was 0.833, o a iables measu ing inno a ion compe ence he alue was 0.823, o a iables measu ing esponsibili y compe ence he alue was 0.855. Mo eo e , o a iables ha measu ed he e hics compe ence he alue was 0.841 and o cus ome s compe ence he alue was 0.840. Finally, he a iables ha measu ed he quali y compe ence he alue was 0.861. These alues indica e g ea eliabili y o measu emen [22] and wi h ega d o he composi ion and cha ac e is ics o he sample, we belie e ha i is ep esen a i e. 4.1 Fo ma ing Me ged Va iables The s uc u e o he ques ionnai e used in he su ey demanded some a iables o be me ged and no used indi idually. Values o some a iables ha we e in en ionally o med in nega i e o m s a emen s we e ans o med h ough he s a emen s be o e c ea ing composi e a iables and we e no changed in o posi i e o m. In he fi s s ep we ha e conduc ed a ac o analysis on he se o fi s 20 a iables ha measu ed o ganiza ional alues. Ou o 20 a iables 12 o hem ha e posi ioned hemsel es in 6 di e en ac o s wi h sui able weigh s, o he 8 ha e ei he no posi ioned in any o he ac o s o ha e had minimum weigh in wo o mo e ac o s ha is why we ha e emo ed hem. Resul s a e shown in Table 3. Tab. 1: Age g oups o esponden s’ Tab. 2: Educa ion o esponden s EM_1_2015.indd 71EM_1_2015.indd 71 4.3.2015 11:42:334.3.2015 11:42:33 72 2015, XVIII, 1 Ekonomika a managemen Va iable Fac o 123456 V3 Quali y o wo k is impo an in ou o ganiza ion. .942 V4 Wi hin ou o ganiza ion we a e ocused on success ully comple ing ou asks. .754 V20 Encou agemen o posi i e examples is a e in ou o ganiza ion. .726 V15 Inhibi ion o inno a i e ideas is equen in ou o ganiza ion. .710 V18 Adap a ion o di e en business si ua ions p esen s a p oblem o ou o ganiza ion. .659 V10 Immo al beha io a wo k is accep able in ou o ganiza ion. .620 V7 In ou o ganiza ion we espec each o he . .902 V12 Employees in ou o ganiza ion in e ac . .622 V19 In ou o ganiza ion we y o sa is y he needs o ou cos ume s. .869 V8 P ac ices in ou o ganiza ion a e ocused on ou cos ume s/gues s. -.533 V5 A wo k in ou o ganiza ion we beha e esponsibly owa ds o he s a ound us. .723 V2 To achie e he objec i es wi hin ou o ganiza ion we a e wo king pe sis en ly. .210 Sou ce: [24] We ha e named he ac o s ha we ha e de e mina ed in Table 3 in he ollowing o de ; he fi s ac o ep esen s quali y, so we ha e me ged he a iables in he fi s ac o in o new a iable named OVQ – O ganiza ional alue quali y. The a iables in he second ac o ep esen inno a i eness, so we ha e me ged he a iables in he second ac o in new a iable named OVI – O ganiza ional alue inno a ion. The a iables in he hi d ac o ep esen e hical conduc , so we ha e me ged he a iables in he hi d ac o in new a iable named OVE – O ganiza ional alue e hics. The a iables in he ou h ac o ep esen employees, so we ha e me ged he a iables in he ou h ac o in new a iable named OVE – O ganiza ional alue employees. The a iables in he fi h ac o ep esen cos ume s, so we ha e me ged he a iables in he fi h ac o in new a iable named OVC – O ganiza ional alue cos ume s. The a iables in he fi nal six h ac o ep esen esponsibili y, so we ha e me ged he a iables in he six h ac o in new a iable named OVR – O ganiza ional alue esponsibili y. Some may a gue ha he second a iable in six h ac o V2 To achie e he objec i es wi hin ou o ganiza ion we a e wo king pe sis en ly is no sui able o be posi ioned due o he ela i ely low weigh ha i has, bu due o he ac ha i has posi ioned only in his six h ac o and i has posi ioned as a second no a leading a iable in his ac o we ha e decided o use i anyways. Wi h he help o ac o analysis we we e able o explain 67.76% o a iabili y o o ganiza ional alues wi h hese 12 a iables in 6 ac o s. In he second s ep we ha e conduc ed a ac o analysis on he se o second 48 a iables ha measu ed compe encies. Ou o 48 a iables 30 o hem ha e posi ioned hemsel es in 6 di e en ac o s wi h sui able weigh s, o he 18 ha e ei he no posi ioned in any o he ac o s o ha e had minimum weigh in wo o mo e ac o s ha is why we ha e emo ed hem. Resul s a e shown in Table 4. Tab. 3: Fac o analysis o a iables ha measu ed o ganiza ional alues EM_1_2015.indd 72EM_1_2015.indd 72 4.3.2015 11:42:334.3.2015 11:42:33 73 1, XVIII, 2015 Business Adminis a ion and Managemen Va iable Fac o 123456 U1 My manage communica es wi h cos ume s espec ully. .719 E5 My manage supe ises compliance o ex e nal and in e nal egula ions. .544 O6 My manage moni o s he esul s o he o ganiza ional uni . .516 E4 My manage wo ks in acco dance wi h he en i onmen al p o ec ion measu es. .509 O2 My manage dis ibu es he wo k o subo dina es acco ding o wo kload. .487 U3 My manage akes ca e o he impo ance o con ac s wi h cos ume s. .481 O7 My manage akes ca e o ensu e he a ional use o ene gy, ma e ials and ime. .455 E6 Dis espec ul communica ion wi h employees is ypical o my manage . .696 E3 Immo al conduc is ypical o my manage . .581 Z1 My manage ’s conduc c ea es a nega i e a mosphe e. .580 U8 My manage ails o ensu e good ela ionships wi h cus ome s. .538 E7 My manage has a disc imina o y a i ude owa ds employees. .494 I2 Encou aging changes o he p ocedu es a wo k a e ypical o my manage . .652 K3 My manage is moni o ing he implemen a ion o asks. .495 K2 My manage esol es demanding complain s p o essionally. .474 K4 My manage encou ages employees o pe o m be e a wo k. .465 I5 Timely iden ifi ca ion o new o ms o wo k is ypical o my manage . .443 K1 My manage does no supe ise he wo k p ocess. .771 K5 My manage does no con ol he quali y o pe o med wo k. .566 O1 My manage i esponsibly o de s he wo k o employees. .506 K8 My manage is no able o deal wi h asks in imely manne . .467 O3 My manage is unp o essional a o ganiza ion o wo k wi hin he uni . .456 Tab. 4: Fac o analysis o a iables ha measu ed compe encies (pa 1) EM_1_2015.indd 73EM_1_2015.indd 73 4.3.2015 11:42:334.3.2015 11:42:33 74 2015, XVIII, 1 Ekonomika a managemen Va iable Fac o 123456 Z7 P o iding ins uc ion o new employees a wo k is ypical o my manage . .802 Z2 My manage pa icipa es as a men o o new employees. .702 Z8 My manage ad ises employees a wo k. .653 Z4 Ca ing o he con inuous de elopmen o employe- es is ypical o my manage . .539 Z3 Resol ing he conc e e p oblems in he p ocess is he na u e o my manage . .466 U6 My manage p epa es special ma ke ou le s (discoun s, c edi s, ec .) .465 U7 My manage moni o s cus ome loyal y. .374 U5 My manage moni o s supply on he ma ke . .351 Sou ce: [24] We ha e named he ac o s ha we ha e de e mina ed in Table 4 in he ollowing o de ; he fi s ac o ep esen s esponsible beha io , so we ha e me ged he a iables in he fi s ac o in o new a iable named CR – Compe encies esponsibili y. The a iables in he second ac o ep esen e hical conduc , so we ha e me ged he a iables in he second ac o in new a iable named CE – Compe encies e hics. The a iables in he hi d ac o ep esen inno a i e beha io , so we ha e me ged he a iables in he hi d ac o in new a iable named CI – Compe encies inno a ion. The a iables in he ou h ac o ep esen assu ance o quali y, so we ha e me ged he a iables in he ou h ac o in new a iable named CQ – Compe encies quali y. The a iables in he fi h ac o ep esen coope a ion wi h employees, so we ha e me ged he a iables in he fi h ac o in new a iable named CEm – Compe encies employees. The a iables in he fi nal six h ac o ep esen cos ume s, so we ha e me ged he a iables in he six h ac o in new a iable named CC – Compe encies cos ume s. Wi h he help o ac o analysis we we e able o explain 54.96% o a iabili y o compe encies wi h hese 30 a iables in 6 ac o s. A e o ming new me ged a iables we ha e also me ged all o ganiza ional alues in o one new a iable ha we ha e named OVMe – O ganiza ional alues me ged. We did he same wi h all me ged compe encies and c ea ed ano he new a iable named CMe – Compe encies me ged. Ou nex s ep was o measu e mean alues and s anda d de ia ions in hese newly o med a iables, esul s a e show in Table 5. Illus a ed in Table 5, nei he o mean alues no s anda d de ia ions o newly o med a iables a e abo e he gene ally expec ed ange. As a as mean alues go he e is no much o a di e ence be ween a iables ela ed o o ganiza ional alues compa ed o he a iables ela ed o compe encies, bu when we look in o he alues o s anda d de ia ions we can see ha he a e age s anda d de ia ion is sligh ly lowe o a iables ela ed o compe encies as opposed o a iables ela ed o o ganiza ional alues. Fu he in e es was ela ed o measu ing he co ela ion be ween me ged a iables o o ganiza ional alues and ma ching pai s o me ged a iables o compe encies. The e o e Pea son’s co ela ion coe fi cien was used; esul s a e shown in Table 6. Tab. 4: Fac o analysis o a iables ha measu ed compe encies (pa 2) EM_1_2015.indd 74EM_1_2015.indd 74 4.3.2015 11:42:334.3.2015 11:42:33 75 2015 Business Adminis a ion and Managemen Me ged a iable Mean alue S anda d de ia ion O ganiza ional alues OVQ – O ganiza ional alue quali y 4.32 0.90 OVI – O ganiza ional alue inno a ion 3.40 1.06 OVR – O ganiza ional alue esponsibili y 4.10 0.89 OVE – O ganiza ional alue e hics 3.52 1.05 OVC – O ganiza ional alue cus ome s 4.07 0.80 OVEm – O ganiza ional alue employees 3.64 0.93 OVMe – O ganiza ional alues me ged 3.83 0.63 Compe encies CQ – Compe encies quali y 3.98 0.87 CI – Compe encies inno a ion 3.68 0.86 CR – Compe encies esponsibili y 3.91 0.82 CE – Compe encies e hics 3.94 0.92 CC – Compe encies cus ome s 3.76 0.91 CEm – Compe encies employees 3.67 0.91 CMe – Compe encies me ged 3.84 0.69 Sou ce: [24] Among da a shown in Table 6 we ha e highligh ed he co ela ions ha we a e in e es ed in. All he highligh ed co ela ions a e posi i e, he s eng h o he co ela ion is mode a e in mos cases [1], only he co ela ions be ween he o ganiza ional alue esponsibili y and he compe ence esponsibili y and co ela ion be ween he o ganiza ional alue cos ume s and he compe ence cos ume s a e s ong [1] in he ma ching pai s ha we a e in e es ed in. Also seen om Table 6 he e a e some o he co ela ions ha need o be men ioned. The e is a s ong co ela ion be ween o ganiza ional alue cos ume s and compe encies esponsibili y (.628**) wha can be explained ha in he sec o ha his esea ch was conduc ed cos ume s a e e y impo an and he e o e esponsible beha io o manage s owa ds cos ume s is comple ely expec ed. Howe e , he e a e also some pai s ha ha e no p esen ed s a is ically signifi can co ela ion, among o ganiza ional alues e hics and compe encies esponsibili y he e is no s a is ically signifi can co ela ion (.073) and his is somewha ala ming, since i ells us ha o ganiza ional alue e hics does no co ela e wi h esponsible beha io o manage s. In he ollowing sec ion we ha e conduc ed a linea eg ession analysis whe e he infl uence o be ween independen a iables owa ds dependen a iables was analyzed. The infl uence o each o he independen a iables was e alua ed so ha i is no dependen on infl uences be ween a ious independen a iables. Table 7 p esen s he alues o eg ession among pai s o independen a iables (o ganiza ional alues) and ma ching pai s o dependen a iables (compe encies), as p oposed in ou esea ch model. Tab. 5: Mean alues and s anda d de ia ions o me ged a iables EM_1_2015.indd 75EM_1_2015.indd 75 4.3.2015 11:42:344.3.2015 11:42:34 82 2015, XVIII, 1 Ekonomika a managemen [52] SCHEIN, E. H. O ganiza ional Cul u e and Leade ship: A Dynamic View. San F ancisco: Jossey-Publishe , 1987. ISBN 978-1555423315. [53] SCHWARTZ, S. H. Uni e sals in he con e n and s uc u e o alues: Theo e ical ad ances and empi ical es s in 20 coun ies. Ad ances in expe imen al social psychology. 1992, Vol. 25, pp. 1-65. ISSN 0065-2601. doi:h p://dx.doi. o g/10.1016/S0065-2601(08)60281-6. [54] SCHWARTZ, S., BILSKY, W. H. Towa d a uni e sal psychological s uc u e o human alues. Jou nal o Pe sonali y and Social Psychology. 1987, Vol. 53, Iss. 3, pp. 550- 562. ISSN 0022-3514. doi:h p://dx.doi. o g/10.1037/0022-3514.53.3.550. [55] SIMMERLY, R. G. S a egic planing and leade ship in con inuing educa ion. San F ancisco: Jossey-Bass Publishe s, 1987. ISBN 978-1555420345. [56] THOMPSON, J., RICHARDSON, B. S a egic compe ency: The lea ning challange. Jou nal o Wo kplace Lea ing. 1996, Vol. 9, Iss. 5, pp. 153-162. ISSN 1366-5626. assis . p o . Mi ja Go enak, Ph.D. Uni e si y o Ma ibo Facul y o Tou ism [email p o ec ed] p o . Ma ko Fe jan, Ph.D. Uni e si y o Ma ibo Facul y o O ganiza ional Sciences ma ko. e jan@ o .uni-mb.si EM_1_2015.indd 82EM_1_2015.indd 82 4.3.2015 11:42:344.3.2015 11:42:34 83 1, XVIII, 2015 Business Adminis a ion and Managemen Abs ac THE INFLUENCE OF ORGANIZATIONAL VALUES ON COMPETENCIES OF MANAGERS Mi ja Go enak, Ma ko Fe jan This pape discusses he in l uence o o ganiza ional alues on manage s’ compe encies. O ganiza ional alues a e a e l ec ion o indi idual alues o ounde o ounding membe s o he o ganiza ion. Th ough ime o ganiza ional alues a e shaped by e e y membe o he o ganiza ion and by e en s ha shape he o ganiza ion. On he o he hand compe encies o manage s a e no sha ed by he whole o ganiza ion hough hey do in l uence he way manage s un hei o ganiza ions and h ough his also how o ganiza ions wo k. Based on he i ndings o p e ious s udies a model o measu ing he in l uence o o ganiza ional alues on manage s’ compe encies was p oposed. Mo e speci i cally, by conduc ing a p elimina y s udy a model was c ea ed ha discusses he in l uence o six mos commonly s a ed o ganiza ional alues on he ma ching compe encies. To his end esea ch ques ion has been p oposed: Wha is he le el o co ela ion be ween o ganiza ional alues and ma ching compe encies o manage s? The pape -and-pencil su ey was ca ied ou in he a el and leisu e indus y, whe e 1,100 employees we e su eyed. The 388 pa icipan s who i lled ou he ques ionnai e ep esen a 35.27% yield o su eys sen ou and 4.26% o he popula ion o his indus y in Slo enia. We ha e de e mined ha he e is a s a is ically signi i can in l uence o o ganiza ional alues on ma ching compe encies. This i nding clea ly indica es ha o ganiza ional alues ha e a s ong in l uence on manage s’ compe encies. This also o some ex en suppo s he idea o managing by alues whe e managing o o ganiza ions is ocused on o ganiza ional alues and e e y decision is done h ough he scope o hese alues. Key Wo ds: Values, o ganiza ional alues, compe encies, model, a el and leisu e indus y. JEL Classi i ca ion: M12. DOI: 10.15240/ ul/001/2015-1-006 EM_1_2015.indd 83EM_1_2015.indd 83 4.3.2015 11:42:344.3.2015 11:42:34